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- Tasks: Support buying teams with admin tasks, process orders, and maintain product catalogs.
- Company: Join 80:20 Procurement Services, a leader in innovative supply solutions with 70+ years of experience.
- Benefits: Great opportunity for career growth in a dynamic office environment with supportive colleagues.
- Why this job: Kickstart your career in customer service while making a real impact in procurement.
- Qualifications: Ideal for Graduates/School Leavers; attention to detail and Microsoft skills are a must.
- Other info: Perfect for those looking to thrive in a fast-paced, rewarding workplace.
The predicted salary is between 24000 - 36000 £ per year.
A vacancy has arisen for a Customer Service Advisor for 80:20 Procurement Service Ltd. The role will support the buying teams with day to day administration. They will be responsible to ensure that we meet service delivery and deadlines are met. The role will involve answering the telephones, processing customer orders and placing purchase orders with suppliers; expediting orders on a daily basis and producing reports as requested. The successful candidate will also be responsible for maintaining ePro which includes building catalogues with product details and creating logins for new users. Candidates should be capable of working in a busy office environment with the ability to meet demanding targets within tight deadlines. Therefore the candidate must have good attention to detail to ensure accurately at all times. They should also be able to demonstrate good customer service, and have experience of working with Microsoft packages. This role would be open to Graduates/School Leavers who are looking to start their career in an office environment and the role builds a good foundation for employees to progress within the company. 8020 80:20 Procurement Services Limited are a Consultancy and Supply & Distribution Company and have developed a unique business model that delivers added value for clients in a marketplace where customer service is critical. With over 70 years experience in strategic procurement and supply chain management 80:20 understands market requirements and is a leader in innovative supply solutions
Customer Service Advisor employer: Peterson
Contact Detail:
Peterson Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Advisor
✨Tip Number 1
Familiarize yourself with the procurement process and customer service best practices. Understanding how procurement works will help you communicate effectively with the buying teams and manage customer expectations.
✨Tip Number 2
Brush up on your Microsoft Office skills, especially Excel. Being proficient in these tools will not only help you in processing orders and producing reports but also demonstrate your readiness for the role.
✨Tip Number 3
Practice your communication skills, both verbal and written. As a Customer Service Advisor, you'll be interacting with customers and suppliers regularly, so being clear and professional is key.
✨Tip Number 4
Showcase your ability to work under pressure. Prepare examples from your past experiences where you successfully met tight deadlines or handled multiple tasks simultaneously, as this will resonate well with the demands of the role.
We think you need these skills to ace Customer Service Advisor
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the Customer Service Advisor position. Highlight key responsibilities such as processing customer orders and maintaining ePro, and think about how your skills align with these tasks.
Tailor Your CV: Customize your CV to emphasize relevant experience, especially in customer service and administration. Include any experience with Microsoft packages and detail your attention to detail in previous roles.
Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention your ability to work under pressure and meet deadlines, and provide examples of how you've demonstrated excellent customer service in the past.
Proofread Your Application: Before submitting, carefully proofread your application materials. Ensure there are no spelling or grammatical errors, as attention to detail is crucial for this role.
How to prepare for a job interview at Peterson
✨Show Your Customer Service Skills
Since the role emphasizes good customer service, be prepared to share specific examples of how you've successfully handled customer inquiries or resolved issues in the past. This will demonstrate your capability to meet the demands of the position.
✨Demonstrate Attention to Detail
Given the importance of accuracy in processing orders and maintaining records, highlight any experiences where your attention to detail made a difference. You could mention projects or tasks where precision was crucial.
✨Familiarize Yourself with Microsoft Packages
As the job requires experience with Microsoft packages, make sure you can discuss your proficiency with tools like Excel, Word, and Outlook. Consider mentioning any relevant projects or tasks where you utilized these programs effectively.
✨Prepare for a Fast-Paced Environment
The role involves working in a busy office environment with tight deadlines. Be ready to discuss how you manage stress and prioritize tasks when under pressure. Sharing strategies that have worked for you in the past can showcase your adaptability.
