Housing Support Worker

Housing Support Worker

Birmingham Full-Time No home office possible
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At a Glance

  • Tasks: Support residents with housing needs, providing tailored assistance and resolving conflicts.
  • Company: Join a well-established housing provider in The West Midlands making a difference.
  • Benefits: Earn £13.75 to £14.50 per hour with full-time hours, Monday to Friday.
  • Why this job: Make a real impact in people's lives while developing your skills in a supportive environment.
  • Qualifications: Experience with vulnerable adults, UK driver's license, and good communication skills required.
  • Other info: Immediate start available; potential for permanent role based on performance.

Job Description

My client is an established housing provider based in The West Midlands looking to recruit an experienced Housing Support Worker on a temporary on-going contract.\\n\\nAs the Housing Support Worker, you will be supporting a caseload of clients with housing and tenancy related needs.\\n\\nThe Housing Support Worker duties:\\n\\n * \\n\\n Work with a caseload of 20 – 25 residents, providing up to 1.5 hours of tailored support to each resident\\n\\n * \\n\\n Plan and deliver individualised support in accordance with support plans specific to the residents needs and risks.\\n\\n * \\n\\n Assist residents in adhering to the responsibilities of their licence agreement and to any specific rules of their stay.\\n\\n * \\n\\n Promote and encourage a balanced household environment and resolve any household conflicts that may arise.\\n\\n * \\n\\n Be aware of the risks that residents and service users pose to themselves and others and to follow the Risk Assessment and Management procedure.\\n\\n * \\n\\n Keeping detailed support logs of all contact with residents\\n\\n * \\n\\n Being the first point of call for your resident\\n\\n * \\n\\n Deliver 1 hour of face to face support per week per resident\\n\\n * \\n\\n Ability to deliver additional telephone support and assistance\\n\\n * \\n\\n Dealing with complex individual problems and helping residents to solve them\\n\\n * \\n\\n Basic housing checks and room inspections\\n\\n * \\n\\n Using initiative to highlight improvements that can be made in the way the provider operate and presenting them to management\\n\\n * \\n\\n Competent with using IT systems and smart phones\\n\\n * \\n\\n Reporting to management\\n\\nRequirements:\\n\\n * \\n\\n Must have a full UK Drivers Licence and access to own vehicle\\n\\n * \\n\\n Must be able to travel and work within West Midlands ULEZ areas\\n\\n * \\n\\n Must be able to satisfy an enhanced DBS check\\n\\n * \\n\\n Must have experience working with vulnerable adults for at least 1 year\\n\\n * \\n\\n Good written and verbal English communication skills\\n\\n * \\n\\n Must be very confident with the use of and learning new IT systems\\n\\n * \\n\\n Commitment to undertake necessary further training\\n\\n * \\n\\n A genuine desire to help people with a compassionate nature.\\n\\n * \\n\\n NVQ Lv. 2 or equivalent in Health and Social Care (desirable)\\n\\nThis role does require the suitable candidate to start immediatelyt as it is a temporary role initially. There may be scope for the role to become permanent however this is at the descretion of the client and can only be determined by the hiring manager.\\n\\nThe hourly rate for this role is 13.75 to 14.50 per hour Umbrella.

Working hours are full time and are from Monday to Friday, 9am to 5pm.\\n\\nIf you have the skills and experience to match and are available immediately, then please apply! You can contact Haleema for a more detailed chat. Please call (phone number removed).\\n\\nPlease note, we do not support sponsorship for employment so please do not apply if you require sponsorship.\\n\\nI look forward to reviewing your CV

Housing Support Worker employer: Kenwood Recruitment Solutions Ltd

As an established housing provider in The West Midlands, we pride ourselves on fostering a supportive and inclusive work culture that empowers our Housing Support Workers to make a meaningful impact in the lives of vulnerable adults. Our commitment to employee growth is evident through ongoing training opportunities and a collaborative environment where your ideas for improvement are valued. With competitive hourly rates and a full-time schedule that allows for work-life balance, joining our team means being part of a dedicated organization that truly cares about both its residents and its staff.
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Contact Detail:

Kenwood Recruitment Solutions Ltd Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Housing Support Worker

Tip Number 1

Make sure to highlight your experience working with vulnerable adults in your conversations. This is a key requirement for the Housing Support Worker role, and demonstrating your understanding of their needs will set you apart.

Tip Number 2

Familiarize yourself with the specific housing regulations and support plans relevant to the West Midlands area. Showing that you have done your homework on local policies can impress potential employers.

Tip Number 3

Be prepared to discuss how you would handle complex individual problems during the interview. Think of examples from your past experience where you successfully resolved conflicts or supported residents in need.

Tip Number 4

Since this role requires good IT skills, be ready to talk about your experience with various IT systems and how quickly you can adapt to new technologies. This will show your potential employer that you are tech-savvy and ready for the job.

We think you need these skills to ace Housing Support Worker

Experience working with vulnerable adults
Strong communication skills (written and verbal)
Ability to deliver tailored support
Conflict resolution skills
Risk assessment and management
Detail-oriented documentation skills
Proficient in IT systems and smartphones
Problem-solving abilities
Compassionate and empathetic nature
Time management skills
Full UK Drivers Licence and access to a vehicle
Commitment to further training
Ability to work independently and as part of a team
Knowledge of housing and tenancy issues

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights your experience working with vulnerable adults and any relevant qualifications, such as an NVQ in Health and Social Care. Emphasize your communication skills and ability to use IT systems.

Write a Compelling Cover Letter: In your cover letter, express your genuine desire to help people and your compassionate nature. Mention specific examples of how you've supported individuals in similar roles and how you can contribute to creating a balanced household environment.

Highlight Relevant Experience: Clearly outline your previous experience as a Housing Support Worker or in similar roles. Include details about your caseload management, conflict resolution skills, and any training you've undertaken that relates to the position.

Proofread Your Application: Before submitting your application, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.

How to prepare for a job interview at Kenwood Recruitment Solutions Ltd

Show Your Compassion

As a Housing Support Worker, your ability to connect with vulnerable adults is crucial. Be prepared to share examples from your past experiences where you demonstrated compassion and understanding in challenging situations.

Highlight Your Experience

Make sure to discuss your relevant experience working with vulnerable adults. Provide specific examples of how you've supported individuals with housing and tenancy-related needs, and how you managed complex problems.

Demonstrate IT Proficiency

Since the role requires competence with IT systems, be ready to talk about your experience with technology. Mention any specific software or tools you've used in previous roles that relate to case management or support logging.

Prepare for Scenario Questions

Expect scenario-based questions that assess your problem-solving skills and ability to handle conflicts. Think of situations where you successfully resolved issues among residents or helped someone adhere to their license agreement.

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