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- Tasks: Lead a dynamic team in delivering top-notch customer service at Kissing Gate Bar.
- Company: Join SSP, the global food travel experts with over 500 brands.
- Benefits: Enjoy free meals, parking, discounts, and access to training programs.
- Why this job: Thrive in a fast-paced environment while fostering success and inclusivity.
- Qualifications: Previous supervisory experience in hospitality or retail is required.
- Other info: Must be 18+ to serve alcohol; flexible shifts available.
The predicted salary is between 26300 - 29000 £ per year.
Bar Duty Manage r at Kissing Gate Bar, Liverpool Airport
Pay Rate: £12.63 per hour + as a little incentive, you will earn an extra £1.50 per hour for hours worked between midnight and 6 am, bringing your rate of pay to £14.13 per hour. We offer additional service charge.
Shift pattern: Full Time, scheduled between 3 am and 11 pm, including weekends.
- Successful candidates will be required to provide references for the last 5 years and undergo a Criminal Record Check in line with Airport Security Regulations.
- Due to some responsibilities within the Bar Duty Manager role, applicants will need to be 18 years of age or over to perform certain tasks or work on certain shifts and will be required to handle and serve alcohol.
If you're passionate about food and travel, you've come to the right place. We are the Global food travel experts, and we have something delicious for everyone. Whether you're flying, taking a train, or just passing by, we have the best food and drink options for you.
We work with more than 500 brands, from our own creations like Upper Crust, Millie’s Cookies, Café Local and Beer House, to well-known franchises like M&S, Starbucks, Burger King, The Breakfast Club & BrewDog.
Join our dynamic team as a Duty Manager! Lead by example in a fast-paced environment, driving excellence in customer service. We're seeking a motivated leader with a passion for fostering success. If you thrive in a challenging yet rewarding atmosphere, this role is your next step towards career fulfilment!
WHY JOIN SSP AS A BAR DUTY MANAGER?
At SSP, we don't just offer jobs; we provide dynamic career opportunities with a host of benefits:
- Free Meal and Parking while on shifts.
- Service charge added to your monthly pay.
- Employee Discounts: Enjoy up to a 50% discount on various SSP brands and franchises across the UK.
- Friends and Family App: 20% discount across our Catering, Whistlestop and Urban Express units (T&C apply).
- Continuous Growth : Access award-winning training, apprenticeships and development programs to enhance your skills and advance your career, Duty Manager Development Programme and Chef Academy.
- App: from shopping discounts , GP appointments, 24/7 help line to financial and wellbeing support for you and your loved ones
- Health and Wellbeing Support: Retail Trust, flexible working, comprehensive family-friendly leave
- Culture: We value diversity and inclusion at SSP and we have a variety of networks to support you, such as LGBTQ+, Women’s Network, Neurodiversity and Disability and many more.
- Financial Support: Pension Plans, Life assurance, Share Incentives Scheme, Cycle to Work Scheme, competitive pay rates and more
AS A BAR DUTY MANAGER YOU’LL:
- Have previous experience working as a supervisor in hospitality or retail role.
- Take charge of creating a clean, welcoming atmosphere that surpasses customer expectations, consistently aiming to improve service.
- Guide and support your colleagues, maintaining a safe working and dining environment whilst being the go-to person for day-to-day queries
- Coordinate team efforts. You'll oversee the unit's opening and closing, ensuring operational excellence, adhering to guidelines, and completing necessary documentation.
- Focus on operational efficiency, staying informed about unit performance, championing improvements and simplifying operations.
- Recognise and celebrate exceptional service within the team, leading by example, promoting inclusivity and motivation.
- Build strong relationships, communicate effectively, and make thoughtful decisions, ensuring the team's success and delivering excellence in customer service.
Feel like you could belong at SSP? Apply now and start the best part of your journey as a Bar Duty Manager!
SSP are proud to be an equal-opportunity employer who seek to recruit and retain the most talented individuals from a variety of backgrounds, skills, and perspectives.
Duty Manager - Kissing Gate Bar, Liverpool Airport employer: SSP Careers
Contact Detail:
SSP Careers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Duty Manager - Kissing Gate Bar, Liverpool Airport
✨Tip Number 1
Familiarize yourself with the specific brands and franchises that SSP operates. Knowing the menu items and unique offerings can help you stand out during the interview process, showing your genuine interest in the role.
✨Tip Number 2
Highlight any previous experience in hospitality or retail, especially in supervisory roles. Be prepared to discuss specific examples of how you've led a team or improved customer service in past positions.
✨Tip Number 3
Demonstrate your understanding of operational efficiency. Think about ways you could streamline processes or enhance the customer experience at Kissing Gate Bar, and be ready to share these ideas during your conversation with us.
✨Tip Number 4
Show your passion for food and travel! Share any personal experiences related to dining or traveling that align with the values of SSP, as this can resonate well with our team and culture.
We think you need these skills to ace Duty Manager - Kissing Gate Bar, Liverpool Airport
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in hospitality or retail, especially any supervisory roles. Emphasize your leadership skills and ability to create a welcoming atmosphere.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for customer service and your motivation to lead a team. Mention specific examples of how you've improved service or fostered a positive work environment in previous roles.
Prepare References: Since the company requires references for the last 5 years, reach out to former employers or colleagues who can vouch for your skills and work ethic. Ensure they are ready to provide a positive reference when contacted.
Highlight Relevant Skills: In your application, emphasize skills such as operational efficiency, team coordination, and effective communication. These are crucial for the Bar Duty Manager role and will help you stand out.
How to prepare for a job interview at SSP Careers
✨Show Your Passion for Hospitality
Make sure to express your enthusiasm for the hospitality industry during the interview. Share specific experiences where you went above and beyond to provide excellent customer service, as this role requires a strong commitment to creating a welcoming atmosphere.
✨Demonstrate Leadership Skills
As a Duty Manager, you'll need to lead by example. Prepare examples of how you've successfully managed a team in the past, highlighting your ability to motivate and support colleagues while maintaining operational excellence.
✨Understand the Role's Responsibilities
Familiarize yourself with the key responsibilities of a Bar Duty Manager, such as overseeing unit operations and ensuring compliance with safety regulations. Be ready to discuss how your previous experience aligns with these duties.
✨Prepare Questions About Company Culture
SSP values diversity and inclusion, so come prepared with questions about their culture and initiatives. This shows your interest in being part of a supportive environment and helps you assess if it's the right fit for you.
