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- Tasks: Ensure accurate entries in valuation and rating lists while identifying property changes.
- Company: Join the Revenues and Benefits team serving Portsmouth's residents and businesses.
- Benefits: Enjoy a collaborative work environment with opportunities for independent work.
- Why this job: Make a real impact by ensuring properties are billed accurately and timely.
- Qualifications: Strong communication, organizational skills, and experience in customer service required.
- Other info: Car travel across the city is a plus; support available for application process.
The predicted salary is between 28800 - 43200 £ per year.
As a Revenues Inspector you will work collaboratively with colleagues to ensure the accuracy of entries in the valuation list and rating list. You will identify changes, omissions and additions to be notified to the Valuation Office Agency. Working proactively you will ensure all chargeable properties within the city are identified and billed in a timely manner. The role will also involve monitoring newly developed properties, compiling information to support the service of completion notices and reporting to the Valuation Office Agency in a timely manner. You will utilise records held in other areas of the council to identify properties that have been altered or approved for development and collaborate with colleagues to report changes to properties.
Do you have experience of working within a busy customer facing environment? We have a great opportunity to join our Revenues and Benefits team which provide customer and financial services to the residents and business of Portsmouth., With excellent communication, organisational and customer service skills you will have a high attention to detail and the ability to work independently. Experience of lone working would be advantageous as you will spend large period of time working away from the office. You will have good negotiation skills and a knowledge of council tax and non-domestic rate administration or experience in a similar role. Use of a car for travel across the city is advantageous.
Should you require any support in completing the application form please contact recruit@portsmouthcc.gov.uk.
Revenues Inspector employer: Portsmouth City Council
Contact Detail:
Portsmouth City Council Recruiting Team
recruit@portsmouthcc.gov.uk
StudySmarter Expert Advice 🤫
We think this is how you could land Revenues Inspector
✨Tip Number 1
Familiarize yourself with the local council tax and non-domestic rate administration. Understanding these processes will not only help you in the interview but also demonstrate your commitment to the role.
✨Tip Number 2
Highlight any previous experience you have in customer-facing roles. This is crucial as the position requires excellent communication and customer service skills, so be ready to share specific examples.
✨Tip Number 3
Showcase your attention to detail by preparing for questions that assess your ability to identify discrepancies or changes in data. Think of instances where you've successfully managed similar tasks.
✨Tip Number 4
If you have experience with lone working, make sure to mention it. The role involves spending significant time away from the office, so demonstrating your ability to work independently will set you apart.
We think you need these skills to ace Revenues Inspector
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the Revenues Inspector position. Understand the key responsibilities and required skills, such as attention to detail, communication, and customer service.
Tailor Your CV: Customize your CV to highlight relevant experience in customer-facing roles, particularly any work related to council tax or non-domestic rate administration. Emphasize your organizational skills and attention to detail.
Craft a Strong Cover Letter: Write a cover letter that showcases your understanding of the role and how your skills align with the requirements. Mention specific experiences that demonstrate your ability to work independently and manage customer interactions effectively.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail, which is crucial for the Revenues Inspector role.
How to prepare for a job interview at Portsmouth City Council
✨Show Your Attention to Detail
As a Revenues Inspector, attention to detail is crucial. Be prepared to discuss specific examples from your past work where you identified discrepancies or errors in data. This will demonstrate your ability to ensure accuracy in valuation and rating lists.
✨Highlight Your Customer Service Experience
Since the role involves working in a customer-facing environment, share your experiences dealing with customers. Discuss how you handled inquiries or complaints effectively, showcasing your communication and negotiation skills.
✨Demonstrate Proactive Problem Solving
The job requires a proactive approach to identifying chargeable properties. Prepare to talk about instances where you took initiative to solve problems or improve processes in your previous roles.
✨Familiarize Yourself with Local Regulations
Having knowledge of council tax and non-domestic rate administration is beneficial. Research local regulations and be ready to discuss how they impact the role of a Revenues Inspector, showing your commitment to understanding the field.
