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- Tasks: Lead daily operations of The Clive Arms and Ludlow Kitchen, ensuring efficiency and excellence.
- Company: Join a respected hospitality business focused on quality food and exceptional customer experiences.
- Benefits: Enjoy a competitive salary, benefits, and the chance to shape a growing destination.
- Why this job: Make a real impact in a dynamic environment while working with passionate teams.
- Qualifications: Experience in hospitality management and a passion for customer service are essential.
- Other info: Opportunity to work in beautiful Shropshire countryside with significant growth potential.
The predicted salary is between 43200 - 72000 £ per year.
Competitive salary and benefits
We seek an experienced hospitality professional with the strategic vision, financial acumen and management skills necessary to lead our two hospitality businesses, The Clive Arms (a boutique inn, bar and restaurant) and Ludlow Kitchen (café), with a focus on maximising the connection between our diverse business areas and driving the overall direction of the hospitality business.
Ludlow Food Centre, trading as Ludlow Farmshop, is an ambitious speciality hospitality, food retail and food production business with an innovative model. We believe in the simple pleasure of better tasting, real food and in making it accessible to all. Our philosophy is practical invention, keeping skills and flavours alive and making the most of our region. Set in the beautiful Shropshire countryside and benefitting from a convenient location on the busy A49 trunk road and an abundance of quality produce as part of the Earl of Plymouth’s Oakly Park Estate, we have achieved substantial growth in recent years and there is significant potential and ambition to develop further as a compelling visitor destination.
The General Manager Hospitality will lead The Clive Arms and Ludlow Kitchen, overseeing all day-to-day operations and operational efficiency including:
- Financial management, including cost control, budgeting and monitoring P&L in partnership with the Managing Director and Accounts Manager, to achieve budget and maximise profit
- Staff leadership, including recruitment, performance management, setting standards and objectives with a focus on empowering and guiding teams to their full potential
- Operations management, including events, menu development, product offering and accommodation portfolio
- Marketing activities in partnership with the Marketing team, agreeing promotions, events and content to maximise sales
- Health and Safety management, ensuring adherence to regulation
- Reviewing and preparing reports for the Directors
- Deputising for the Managing Director, where necessary
The ideal candidate will have a passion for the highest levels of customer service and customer experience, excellent communication skills, and a track record of successful achievement leading hospitality operations in a comparable venue.
In return we offer a competitive salary and benefits and the opportunity to make a significant impact as a key member of the leadership team in an entrepreneurial, well-known and highly respected organisation.
To apply for this opportunity, please email your CV and covering letter including remuneration details to Hugh Nickerson of Conundrum Consulting Ltd search@conundrum.co.uk
Strictly no agencies please, all enquiries will be forwarded to Conundrum
General Manager - Hospitality employer: Ludlow Farm
Contact Detail:
Ludlow Farm Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land General Manager - Hospitality
✨Tip Number 1
Familiarize yourself with the unique offerings of The Clive Arms and Ludlow Kitchen. Understanding their menus, customer service philosophy, and operational style will help you articulate how your experience aligns with their vision during discussions.
✨Tip Number 2
Network within the hospitality industry, especially in the Shropshire area. Attend local events or connect with professionals on platforms like LinkedIn to gain insights into the market and potentially get referrals.
✨Tip Number 3
Prepare to discuss your financial management skills in detail. Be ready to share specific examples of how you've successfully managed budgets, controlled costs, and maximized profits in previous roles.
✨Tip Number 4
Showcase your leadership style by preparing anecdotes that highlight your ability to empower teams and drive performance. This will demonstrate your fit for a role that emphasizes staff leadership and operational efficiency.
We think you need these skills to ace General Manager - Hospitality
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities and expectations of the General Manager position. Highlight your relevant experience in hospitality management and how it aligns with the job description.
Craft a Tailored Cover Letter: Write a compelling cover letter that specifically addresses the key requirements mentioned in the job description. Emphasize your strategic vision, financial acumen, and leadership skills, and provide examples of how you've successfully managed similar operations.
Highlight Relevant Experience: In your CV, focus on your previous roles in hospitality management. Include quantifiable achievements, such as revenue growth or successful team leadership, to demonstrate your capability to drive operational efficiency and customer satisfaction.
Follow Application Instructions: Make sure to send your application to the specified email address (search@conundrum.co.uk) and include all required documents. Double-check that your CV and cover letter are polished and free of errors before submitting.
How to prepare for a job interview at Ludlow Farm
✨Showcase Your Strategic Vision
Be prepared to discuss your strategic vision for the hospitality businesses. Highlight specific examples from your past experiences where you successfully implemented strategies that led to growth and improved operational efficiency.
✨Demonstrate Financial Acumen
Since financial management is a key responsibility, come ready to talk about your experience with budgeting, cost control, and P&L monitoring. Use concrete numbers and outcomes to illustrate your success in managing finances effectively.
✨Emphasize Leadership Skills
Discuss your approach to staff leadership and team empowerment. Share examples of how you've recruited, trained, and motivated teams to achieve high standards of performance and customer service.
✨Prepare for Operational Questions
Expect questions about operations management, including events, menu development, and health and safety regulations. Be ready to provide insights into how you would enhance the guest experience while ensuring compliance and efficiency.
