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- Tasks: Ensure safety and security through patrols, incident reporting, and customer service.
- Company: Join Bidvest Noonan, a leader in security services dedicated to excellence.
- Benefits: Enjoy paid holidays, a pension plan, ongoing training, and employee discounts.
- Why this job: Be part of a dynamic team with opportunities for growth and a positive impact.
- Qualifications: SIA Door Supervision Licence required; strong communication and customer service skills essential.
- Other info: Full uniform provided; flexible shift patterns available.
The predicted salary is between 24000 - 36000 £ per year.
A fantastic opportunity has arisen within Bidvest Noonan for a Security Support Officer who will work at our client’s premises.
You must be able to demonstrate and deliver high quality guarding and excellent customer service to both our clients and service users.
We require Officers to be SIA Licenced – Door Supervision Licence.
Duties as a Security Support Officer
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Ensure the safety and security of people, premises and property
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Internal & external patrols of all centre areas including the car parks
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Cover lock/unlock duties
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Maintain an accurate record of any incidents that occur
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Comply with all data protection regulations regarding all information accessed during the course of duty
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Maintain an accurate record of any incidents that occur, any patrols that have taken place & any specific checks that have been made
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To ensure that all aspects such as evacuations, security alerts & public disorder are attended to in accordance with training received
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Liaise where necessary with the local police & fire services to enhance the Security image of the centre
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Complete all daily/monthly security checks relating to lifts, accesses, fire equipment etc.
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To attend and assist with any issues with the carpark equipment
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Fully comprehensive 5 year work/education history
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Door Supervision Licence is essential, CCTV licence is desirable
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Clear communication & administration skills
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Excellent customer service skills
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Must have a flexible approach to shift patterns, operational procedures & staff cover requirements
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Full uniform supplied
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Paid holidays
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Pension plan
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On-going training
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Progression opportunities
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WRKIT Employee Benefits Platform which give you access to savings at big retailers via Discounts / cash back and shopping cards
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HSF – a health cash plan and personal accident benefit with added services
Security Support Officer employer: Robinson Services
Contact Detail:
Robinson Services Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Security Support Officer
✨Tip Number 1
Familiarize yourself with the specific duties of a Security Support Officer. Understanding the importance of internal and external patrols, incident reporting, and compliance with data protection regulations will help you stand out during the interview.
✨Tip Number 2
Highlight your customer service skills in conversations. Since this role requires excellent customer service, be prepared to share examples of how you've successfully handled customer interactions in the past.
✨Tip Number 3
Make sure to mention your SIA Door Supervision Licence upfront. This is a crucial requirement for the position, and demonstrating that you have it will give you a significant advantage.
✨Tip Number 4
Be ready to discuss your flexibility regarding shift patterns. The ability to adapt to various operational procedures and staff cover requirements is essential, so showing your willingness to be flexible can make a positive impression.
We think you need these skills to ace Security Support Officer
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the Security Support Officer position. Understand the key responsibilities and required qualifications, such as the SIA Door Supervision Licence.
Highlight Relevant Experience: In your CV and cover letter, emphasize any previous experience in security roles or customer service. Provide specific examples of how you have ensured safety and security in past positions.
Showcase Communication Skills: Since clear communication is essential for this role, include examples in your application that demonstrate your ability to communicate effectively with clients, colleagues, and emergency services.
Tailor Your Application: Customize your CV and cover letter to reflect the specific requirements mentioned in the job description. Use keywords from the listing to show that you are a perfect fit for the position.
How to prepare for a job interview at Robinson Services
✨Showcase Your Customer Service Skills
As a Security Support Officer, excellent customer service is key. Be prepared to share examples of how you've successfully handled difficult situations or provided exceptional service in the past.
✨Demonstrate Your Knowledge of Security Protocols
Familiarize yourself with common security procedures and protocols. During the interview, discuss your understanding of safety measures, incident reporting, and emergency response plans.
✨Highlight Your SIA Licensing
Since a Door Supervision Licence is essential for this role, make sure to mention your licensing status early in the conversation. If you have additional qualifications like a CCTV licence, be sure to bring that up as well.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities in real-life scenarios. Practice responding to hypothetical situations related to security incidents, customer interactions, and emergency evacuations.
