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- Tasks: Join our team to convert technician write-ups into customer invoices and handle warranty claims.
- Company: Crossroads Truck & Bus Ltd specializes in Volvo trucks and provides total transport solutions.
- Benefits: Enjoy excellent training, a contributory pension scheme, loyalty bonuses, and a healthcare cash plan.
- Why this job: Be part of a supportive team focused on delivering top-notch customer service and personal growth.
- Qualifications: A positive attitude and teamwork skills are essential; previous experience is a plus but not required.
- Other info: This role covers maternity leave with a Monday to Friday schedule from 08:30 to 17:00.
The predicted salary is between 24000 - 36000 £ per year.
Invoicing Administrator Covering Maternity Leave Hull Depot Crossroads Truck & Bus Ltd is the Volvo Truck and Bus specialists across Yorkshire and Lincolnshire. We provide a total transport solution for the industry, from new trucks to used trucks, and parts and servicing for trucks, buses and trailers. We are currently recruiting an Invoicing Administrator to join our fantastic team at our Hull depot to cover maternity leave. The Role – Conversion of technician write-up into customer invoices. – Invoicing in line with customer credit account limits. – Preparation of warranty and contract claims in line with procedures. – Responsible for warranty reconciliations and query resolutions. – Achieve specially set targets for efficiency and recovery rates. – General administration. Shift Pattern Monday to Friday 08.30am until 17.00pm 39 hours per week The successful candidate will have a positive, 'can do' attitude, and willingness to work as part of an effective team. You should be a good team player and exceed customer expectations in delivering a 1st class service. Commercial experience in a similar environment or previous experience within a similar role would be a distinct advantage however full training will be given. Benefits * Excellent in house and Volvo product training programme. * Rewards gateway platform available for scheme members. * Excellent contributory pension scheme. * Loyalty bonus. * Comprehensive healthcare cash plan to help with healthcare costs such as physio, optician and dentist. Crossroads Truck and Bus pride ourselves on providing excellent levels of customer service first time every time. Our commitment to our staff, training and well being is at the forefront of our business
Invoicing Administrator employer: Crossroads Truck & Bus Limited
Contact Detail:
Crossroads Truck & Bus Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Invoicing Administrator
✨Tip Number 1
Familiarize yourself with the invoicing process specific to the transport industry. Understanding how technician write-ups are converted into customer invoices will give you a significant edge during the interview.
✨Tip Number 2
Highlight any experience you have with warranty claims and reconciliations. Being able to discuss your previous successes in resolving queries will demonstrate your capability to handle the responsibilities of this role.
✨Tip Number 3
Showcase your teamwork skills by preparing examples of how you've contributed to a team environment in past roles. This will align well with the company's emphasis on being a good team player.
✨Tip Number 4
Research Crossroads Truck & Bus Ltd and their commitment to customer service. Being able to articulate how you can contribute to their goal of delivering first-class service will make you stand out as a candidate.
We think you need these skills to ace Invoicing Administrator
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the Invoicing Administrator position. Highlight key responsibilities such as invoicing, warranty claims, and customer service to tailor your application.
Highlight Relevant Experience: If you have previous experience in invoicing or administration, be sure to emphasize this in your CV and cover letter. Mention any specific achievements or targets you met in similar roles.
Show Your Team Spirit: Since the role requires a positive attitude and teamwork, include examples in your application that demonstrate your ability to work well with others and exceed customer expectations.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any errors. A polished application reflects your attention to detail, which is crucial for an invoicing role.
How to prepare for a job interview at Crossroads Truck & Bus Limited
✨Show Your Team Spirit
Since the role emphasizes being a good team player, be prepared to share examples of how you've successfully collaborated with others in previous jobs. Highlight your positive attitude and willingness to support your colleagues.
✨Understand Invoicing Processes
Familiarize yourself with invoicing procedures, especially in relation to technician write-ups and customer credit accounts. Being able to discuss these processes confidently will demonstrate your readiness for the role.
✨Prepare for Efficiency Targets
The job mentions achieving targets for efficiency and recovery rates. Think about how you have met or exceeded similar targets in past roles and be ready to discuss specific strategies you used.
✨Emphasize Customer Service Skills
Crossroads Truck and Bus values excellent customer service. Prepare to talk about how you've gone above and beyond to meet customer expectations in previous positions, as this aligns with their commitment to service excellence.
