Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead the hotel team, ensuring guests have an unforgettable experience.
- Company: Chewton Glen is a unique luxury hotel set in stunning English countryside.
- Benefits: Enjoy meals on duty, accommodation options, and generous discounts on food and spa services.
- Why this job: Join a passionate team dedicated to exceptional guest experiences in a beautiful setting.
- Qualifications: Previous supervisory experience in hospitality and a clean driving license required.
- Other info: Be part of a vibrant team with social events and employee recognition awards.
The predicted salary is between 30000 - 42000 £ per year.
Chewton Glen is a true English original. From the unique 72 bedrooms including 14 one of a kind Treehouses, to the award-winning spa and state of the art James Martin cookery school, it has an abundance of ways to revive your senses. The blissful 130 acres of woodland are home to an indoor and outdoor tennis centre, a 9-hole golf course, heritage orchard, 70 working beehives, a walled kitchen garden, croquet lawn and more.
What's in it for you?
- Excellent salary package to include non-contractual Tronc
- Meals included on duty
- Accommodation available if required
- Employee recognition awards
- Cashback healthcare cover after probation
- Continued career development with recognised training providers
- Generous friends and family rate at Iconic Luxury Hotels
- 25% discount on all food and beverage
- Discount on spa treatment and products
- Refer a friend incentive
- Team social events, seasonal gifts and much more
Check out behind the scenes here:
Duty Manager – About you
- Confidence in dealing with guests, managers and colleagues
- Enjoy making fast paced decisions with acuuracy and care
- Previous experience in reception and/or food and beverage at supervisory level minimum
- Drive and passion to seek out opportunities to go above and beyond for our guests
- Enthusiasm and passion for your work and communication with colleagues and adept at multitasking
- A keen eye for detail, organisational skills and a flexible attitude
A full, clean driving license with a minimum of two years experience in a similar role is a requirement for this position.
Aim of the Hotel Duty Manager role
To ensure the well-being of all guests during their time at the hotel and maintaining a high level of host presence throughout to ensure the overall smooth running of the hotel at all times when on duty.
Key responsibilities of the Hotel Duty Manager:
- Ensuring you are prepared for every shift with faultless hotel knowledge
- Show passion for your guests experience by attending daily briefings to learn about special occasions, requirements and VIP guests
- To take ownership in welcoming and bidding farewell to all visitors in a warm and professional manner
- Ensuring all guests receive prompt service and guidance relating to their stay
- Be confident in handling guest requirements, special requests and complaints
- Be flexible in covering all departments and offer support regarding the team to ensure they are equipped for service
- Take ownership in the smooth running of all departments during your shift
If this role is of interest to you, then please apply now! We do reserve the right to close this advertisement early if we receive a high volume of suitable applications.
AMRT1_UKCT
Hotel Duty Manager employer: Chewton Glen
Contact Detail:
Chewton Glen Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hotel Duty Manager
✨Tip Number 1
Familiarize yourself with Chewton Glen's unique offerings, such as the Treehouses and the award-winning spa. This knowledge will help you engage confidently with guests and demonstrate your passion for their experience.
✨Tip Number 2
Highlight your previous supervisory experience in reception or food and beverage roles during your interactions. Be ready to share specific examples of how you've successfully managed guest relations and resolved complaints.
✨Tip Number 3
Showcase your organizational skills and attention to detail by discussing how you prepare for shifts. Mention any strategies you use to ensure smooth operations and excellent service during busy periods.
✨Tip Number 4
Demonstrate your enthusiasm for teamwork and flexibility by sharing experiences where you've supported colleagues across different departments. This will illustrate your ability to adapt and contribute to a positive work environment.
We think you need these skills to ace Hotel Duty Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in hospitality, particularly in supervisory roles within reception and food and beverage. Emphasize your ability to multitask and your keen eye for detail.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for guest experience and your drive to exceed expectations. Mention specific examples from your previous roles where you demonstrated excellent service and problem-solving skills.
Showcase Your Skills: In your application, clearly outline your confidence in dealing with guests and colleagues, as well as your organizational skills. Highlight any relevant training or certifications that support your candidacy for the Hotel Duty Manager position.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for this role.
How to prepare for a job interview at Chewton Glen
✨Show Your Passion for Hospitality
Make sure to express your enthusiasm for providing excellent guest experiences. Share specific examples from your previous roles where you went above and beyond to ensure guest satisfaction.
✨Demonstrate Your Decision-Making Skills
Prepare to discuss situations where you had to make quick decisions under pressure. Highlight how you balanced accuracy and care in those moments, as this is crucial for a Duty Manager.
✨Highlight Your Multitasking Abilities
Be ready to talk about your experience managing multiple tasks simultaneously. Provide examples of how you effectively prioritized responsibilities in a fast-paced environment.
✨Know the Hotel Inside Out
Research Chewton Glen thoroughly before your interview. Familiarize yourself with its unique features, services, and any recent news. This knowledge will demonstrate your commitment and readiness for the role.
