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For Companies At a Glance
- Tasks: Become the go-to expert for OpenText's software licensing and ensure compliance.
- Company: Join OpenText, a leader in enterprise information management, dedicated to protecting intellectual property.
- Benefits: Enjoy up to 10% travel for customer visits and professional development opportunities.
- Why this job: Engage with diverse teams and customers while enhancing your negotiation and technical skills.
- Qualifications: Bachelor's degree required; 6+ years in software industry with strong contract and technical knowledge.
- Other info: Ideal for detail-oriented individuals who thrive under pressure and enjoy problem-solving.
The predicted salary is between 43200 - 72000 ÂŁ per year.
The Opportunity:
Be a resident expert of OpenText’s software licensing! Marry three functions that don’t often come together: Sales, Legal & Technical.
The Software License Manager, License Management Services Group (“Compliance Manager”) is responsible for systematically engaging customers who utilize OpenText’s software to ensure that the customer’s use of the software is within its licensed software entitlements. If a customer is found to be using software that is not fully licensed, the Compliance Manager conducts negotiations and prepares appropriate license contracts necessary to resolve all aspects of the non-compliance.
Up to 10% travel required for customer visits and to focus on team building and professional development.
Join us and help enhance and protect the value of Open Text’s intellectual property and customer relationships!
You are great at:
Conducting internal contractual entitlement, reporting, and support reviews, including the analysis of contractual, financial, and other documentation to understand customer requirements.
Directing conversations with customers at all levels such as procurement, technical team members, legal, C-level executives, etc. to assess software usage, determine compliance with entitlements, and negotiate appropriate resolution of any software non-compliance.
Managing extensive internal interactions with cross functional stakeholders including legal, technical support, support renewals, engineering, product management, product marketing, pricing, sales, and sales operations to leverage expertise as needed and to keep key stakeholders apprised of compliance activities.
Developing and maintaining related product use questionnaires to be used during software license compliance assessments, reviewing the effectiveness of compliance tools, and driving the development of new features and functionality as necessary to improve software compliance coverage.
What it takes:
Minimum requirements:
Bachelor’s degree in a science or business with MBA or technical advanced degree preferred and at least 6 years of experience in software industry with both technical and contractual exposure.
Detail oriented with strong technical, contract interpretation, organizational, and negotiation skills.
Direct customer facing experience, exceptional written and verbal communication and strong organization and productivity skills to seamlessly manage multiple complex engagements simultaneously.
Strong understanding of software technology, licensing, compliance, and controls with ability to understand and interpret nuances of software license agreements and contracts.
Must be comfortable working across all business functions at every level from individual contributor to C-Level executives, and possess strong analytical and problem solving skills.
Ability to exercise independent judgment and to lead, influence, and team with others. Professionally persistent, patient, respectful, honest, and strong under pressure, especially during occasional adversarial conversations.
Bonus Points for technical professional services or customer support, bilingual or multilingual, previous software compliance or Software Asset Management experience, and software licensing experience.
Compliance Software License Manager employer: OpenText
Contact Detail:
OpenText Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Compliance Software License Manager
✨Tip Number 1
Familiarize yourself with OpenText's software licensing policies and practices. Understanding the nuances of their licensing agreements will give you a significant edge during interviews and discussions with potential customers.
✨Tip Number 2
Network with professionals in the software compliance field, especially those who have experience with OpenText products. Engaging with industry peers can provide valuable insights and potentially lead to referrals.
✨Tip Number 3
Prepare for role-playing scenarios that involve negotiations with customers. Practicing how to handle difficult conversations or objections will help you demonstrate your negotiation skills effectively during the interview process.
✨Tip Number 4
Showcase your ability to work cross-functionally by discussing past experiences where you collaborated with different departments. Highlighting these experiences will illustrate your capability to manage extensive internal interactions as required in this role.
We think you need these skills to ace Compliance Software License Manager
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Compliance Software License Manager. Familiarize yourself with the intersection of sales, legal, and technical aspects as outlined in the job description.
Tailor Your CV: Highlight your relevant experience in software licensing, compliance, and contract negotiation. Make sure to include specific examples that demonstrate your ability to manage complex engagements and interact with various stakeholders.
Craft a Strong Cover Letter: In your cover letter, express your passion for software compliance and your understanding of its importance. Mention how your skills align with the requirements of the role, particularly your analytical and problem-solving abilities.
Showcase Communication Skills: Since the role requires exceptional written and verbal communication skills, ensure that your application materials are clear, concise, and free of errors. Consider including examples of past experiences where you successfully communicated with C-level executives or cross-functional teams.
How to prepare for a job interview at OpenText
✨Understand the Software Licensing Landscape
Make sure you have a solid grasp of software licensing concepts and compliance regulations. Familiarize yourself with OpenText's products and how they are licensed, as this will help you engage effectively with customers and stakeholders during the interview.
✨Prepare for Cross-Functional Conversations
Since the role requires interaction with various departments like Sales, Legal, and Technical teams, practice articulating your thoughts clearly. Be ready to discuss how you would approach conversations with different stakeholders, especially C-level executives.
✨Showcase Your Negotiation Skills
Be prepared to discuss past experiences where you successfully negotiated contracts or resolved compliance issues. Highlight your ability to remain calm under pressure and your strategies for handling difficult conversations.
✨Demonstrate Analytical Problem-Solving
The role demands strong analytical skills. Prepare examples that showcase your ability to analyze complex contractual documents and customer requirements. Discuss how you approach problem-solving in compliance scenarios.
