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- Tasks: Lead a dynamic team to deliver exceptional dining experiences and manage daily restaurant operations.
- Company: Join Haven Cleethorpes Beach, a vibrant holiday destination focused on creating memorable guest experiences.
- Benefits: Enjoy competitive salary, bonuses, on-site accommodation, and exclusive discounts on dining and holidays.
- Why this job: Be part of a supportive team culture that values diversity and offers growth opportunities.
- Qualifications: Previous leadership experience in hospitality, strong communication skills, and a knack for problem-solving required.
- Other info: Flexible working hours with potential for full-time, part-time, or job-share arrangements.
The predicted salary is between 28800 - 43200 £ per year.
Type: Full-Time / Permanent
Live on position available. T&C's apply
Cleethorpes Beach Holiday Centre, Cleethorpes, Lincolnshire DN35 0PW
Join our One Great Team here at Haven Cleethorpes Beach as a Restaurant Manager! Bring your leadership expertise to deliver outstanding service and unforgettable meals, creating memorable dining experiences for every guest.
As the Restaurant Manager, you'll be at the heart of an energetic front of house team, leading with clear direction and plenty of motivation. You'll inspire your team to hit their goals and keep up high standards by showing them how its done! You'll be hands-on with performance, offering feedback to help your team grow, tackling any challenges, and supporting their development. Managing resources like budgets and tools will be key to keeping things running smoothly. You'll also be the driving force behind fantastic guest experiences, continuously improving how we interact and solving any issues that pop up. Plus, you'll make sure everything stays safe, compliant, and on point with company policies.
Key Responsibilities
- Team Leadership: Lead, motivate, and support the team to deliver excellent service and achieve targets.
- Guest Experience: Ensure top-tier guest satisfaction by addressing concerns, improving service, and driving a welcoming atmosphere.
- Performance Management: Monitor individual and team performance, providing regular feedback, coaching, and conducting performance reviews.
- Resource Management: Oversee team scheduling, budgets, and resources to maximise efficiency and meet business needs.
- Compliance and Safety: Ensure all operations comply with health and safety regulations, company policies, and standards.
- Problem Solving: Quickly resolve any operational issues that arise, ensuring smooth day-to-day running.
- Training and Development: Support team development through ongoing training, mentoring, and creating growth opportunities.
Requirements
- Proven experience in roles such as Restaurant Manager, General Manager, Front of House Manager, or a similar leadership position.
- Strong leadership and communication skills.
- Ability to work in a fast-paced environment while maintaining attention to detail.
- Exceptional customer service and problem-solving abilities.
- Knowledge of health and safety regulations.
- Strong organisational and multitasking skills.
- Experience in budgeting and financial management.
- Flexibility to work evenings, weekends, and holidays.
What We Offer
- Attractive salary plus annual bonus opportunity.
- On-site accommodation, subject to availability and T&Cs.
- An inclusive, supportive work environment.
- Comprehensive training and ongoing support.
- Career development opportunities, including fully funded qualifications.
- Exclusive team perks, including up to 50% off on-park dining, 20% discounts on Haven Holidays and in-store purchases, free access to our facilities, savings at national brands and retailers, and so much more!
Diversity, equity, and inclusion are at the heart of who we are and what we do. We encourage applications from all backgrounds, communities and industries and we are ready to discuss any reasonable adjustments or flexibility that you may require, including whether a role can be full-time, part-time or a job-share.
AMRT1_UKCT
Restaurant Manager employer: Haven Holidays
Contact Detail:
Haven Holidays Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Restaurant Manager
✨Tip Number 1
Showcase your leadership skills during the interview. Prepare examples of how you've successfully motivated and developed your team in previous roles, as this is crucial for the Restaurant Manager position.
✨Tip Number 2
Familiarize yourself with Haven's values and guest experience philosophy. Be ready to discuss how you can enhance guest satisfaction and create memorable dining experiences that align with their standards.
✨Tip Number 3
Demonstrate your problem-solving abilities by preparing to discuss specific challenges you've faced in past roles and how you resolved them. This will show your capability to handle operational issues effectively.
✨Tip Number 4
Highlight your knowledge of health and safety regulations. Be prepared to explain how you ensure compliance in a restaurant setting, as this is a key responsibility of the role.
We think you need these skills to ace Restaurant Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience in restaurant management or similar leadership roles. Emphasize your skills in team leadership, customer service, and problem-solving, as these are crucial for the position.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the hospitality industry and your ability to create memorable dining experiences. Mention specific examples of how you've led teams and improved guest satisfaction in previous roles.
Highlight Compliance Knowledge: Since compliance and safety are key responsibilities, include any relevant certifications or training you have in health and safety regulations. This will demonstrate your commitment to maintaining high standards.
Showcase Problem-Solving Skills: In your application, provide examples of how you've successfully resolved operational issues in the past. This will illustrate your ability to handle challenges effectively and keep operations running smoothly.
How to prepare for a job interview at Haven Holidays
✨Show Your Leadership Skills
As a Restaurant Manager, your ability to lead and motivate a team is crucial. Be prepared to share specific examples of how you've successfully managed teams in the past, highlighting your leadership style and how you inspire others.
✨Demonstrate Customer Service Excellence
Since guest experience is a top priority, come ready to discuss how you've handled customer complaints or improved service in previous roles. Show that you understand the importance of creating memorable dining experiences.
✨Discuss Your Problem-Solving Approach
Operational issues can arise at any time. Be ready to explain your problem-solving strategies and provide examples of challenges you've faced in the past, along with how you resolved them effectively.
✨Highlight Your Financial Management Experience
Managing budgets and resources is key for this role. Prepare to talk about your experience with budgeting and financial management, including any tools or methods you use to ensure efficiency and profitability.
