At a Glance
- Tasks: Lead a dynamic team at Kissing Gate Bar, ensuring top-notch customer service and operational excellence.
- Company: Join SSP, the global food travel experts with over 500 brands, including Starbucks and Burger King.
- Benefits: Enjoy free meals, parking, up to 50% discounts, and access to health and wellbeing support.
- Why this job: Thrive in a fast-paced environment while fostering success and inclusivity within your team.
- Qualifications: Previous supervisory experience in hospitality or retail is required; must be 18+ to serve alcohol.
- Other info: Flexible shifts between 3 am and 11 pm, with extra pay for late-night hours.
The predicted salary is between 26300 - 30700 £ per year.
Bar Duty Manage r at Kissing Gate Bar, Liverpool Airport
Pay Rate: £12.63 per hour + as a little incentive, you will earn an extra £1.50 per hour for hours worked between midnight and 6 am, bringing your rate of pay to £14.13 per hour. We offer additional service charge.
Shift pattern: Full Time, scheduled between 3 am and 11 pm, including weekends.
- Successful candidates will be required to provide references for the last 5 years and undergo a Criminal Record Check in line with Airport Security Regulations.
- Due to some responsibilities within the Bar Duty Manager role, applicants will need to be 18 years of age or over to perform certain tasks or work on certain shifts and will be required to handle and serve alcohol.
If you're passionate about food and travel, you've come to the right place. We are the Global food travel experts, and we have something delicious for everyone. Whether you're flying, taking a train, or just passing by, we have the best food and drink options for you.
We work with more than 500 brands, from our own creations like Upper Crust, Millie’s Cookies, Café Local and Beer House, to well-known franchises like M&S, Starbucks, Burger King, The Breakfast Club & BrewDog.
Join our dynamic team as a Duty Manager! Lead by example in a fast-paced environment, driving excellence in customer service. We're seeking a motivated leader with a passion for fostering success. If you thrive in a challenging yet rewarding atmosphere, this role is your next step towards career fulfilment!
WHY JOIN SSP AS A BAR DUTY MANAGER?
At SSP, we don't just offer jobs; we provide dynamic career opportunities with a host of benefits:
- Free Meal and Parking while on shifts.
- Service charge added to your monthly pay.
- Employee Discounts: Enjoy up to a 50% discount on various SSP brands and franchises across the UK.
- Friends and Family App: 20% discount across our Catering, Whistlestop and Urban Express units (T&C apply).
- Continuous Growth : Access award-winning training, apprenticeships and development programs to enhance your skills and advance your career, Duty Manager Development Programme
- App: from shopping discounts , GP appointments, 24/7 help line to financial and wellbeing support for you and your loved ones
- Health and Wellbeing Support: Retail Trust, flexible working, comprehensive family-friendly leave
- Culture: We value diversity and inclusion at SSP and we have a variety of networks to support you, such as LGBTQ+, Women’s Network, Neurodiversity and Disability and many more.
- Financial Support: Pension Plans, Life assurance, Share Incentives Scheme, Cycle to Work Scheme, competitive pay rates and more
AS A BAR DUTY MANAGER YOU’LL:
- Have previous experience working as a supervisor in hospitality or retail role.
- Take charge of creating a clean, welcoming atmosphere that surpasses customer expectations, consistently aiming to improve service.
- Guide and support your colleagues, maintaining a safe working and dining environment whilst being the go-to person for day-to-day queries
- Coordinate team efforts. You'll oversee the unit's opening and closing, ensuring operational excellence, adhering to guidelines, and completing necessary documentation.
- Focus on operational efficiency, staying informed about unit performance, championing improvements and simplifying operations.
- Recognise and celebrate exceptional service within the team, leading by example, promoting inclusivity and motivation.
- Build strong relationships, communicate effectively, and make thoughtful decisions, ensuring the team's success and delivering excellence in customer service.
Feel like you could belong at SSP? Apply now and start the best part of your journey as a Bar Duty Manager!
SSP are proud to be an equal-opportunity employer who seek to recruit and retain the most talented individuals from a variety of backgrounds, skills, and perspectives.
Duty Manager - Juniper, Liverpool Airport employer: SSP Careers
Contact Detail:
SSP Careers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Duty Manager - Juniper, Liverpool Airport
✨Tip Number 1
Familiarize yourself with the specific brands and franchises that SSP operates, such as Upper Crust and Starbucks. This knowledge will not only help you in interviews but also show your genuine interest in the company.
✨Tip Number 2
Highlight any previous supervisory experience in hospitality or retail during your conversations. Be ready to share examples of how you've successfully led a team and improved customer service in past roles.
✨Tip Number 3
Demonstrate your understanding of operational efficiency by discussing any relevant experiences where you streamlined processes or enhanced service delivery. This will resonate well with the responsibilities of a Duty Manager.
✨Tip Number 4
Prepare to discuss how you foster inclusivity and motivate your team. Share specific instances where you recognized exceptional service or built strong relationships within your team, as this aligns with SSP's values.
We think you need these skills to ace Duty Manager - Juniper, Liverpool Airport
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in hospitality or retail, especially any supervisory roles. Emphasize your leadership skills and ability to create a welcoming atmosphere.
Craft a Strong Cover Letter: In your cover letter, express your passion for food and travel, and explain why you want to work at SSP. Mention specific examples of how you've driven excellence in customer service in previous roles.
Prepare for References: Since references from the last 5 years are required, reach out to former employers or colleagues who can vouch for your skills and work ethic. Ensure they are ready to provide positive feedback.
Highlight Your Availability: Clearly state your availability for shifts, especially your willingness to work during the specified hours, including weekends and early mornings. This shows your commitment to the role.
How to prepare for a job interview at SSP Careers
✨Show Your Passion for Hospitality
Make sure to express your enthusiasm for the hospitality industry during the interview. Share specific experiences where you went above and beyond to provide excellent customer service, as this role requires a strong commitment to creating a welcoming atmosphere.
✨Demonstrate Leadership Skills
As a Duty Manager, you'll need to lead by example. Prepare examples of how you've successfully managed a team in the past, highlighting your ability to motivate and support colleagues while maintaining operational efficiency.
✨Understand the Role's Responsibilities
Familiarize yourself with the key responsibilities of a Bar Duty Manager. Be ready to discuss how you would handle daily operations, ensure compliance with safety regulations, and create a positive environment for both staff and customers.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills. Think about potential challenges you might face in a fast-paced bar environment and how you would address them, showcasing your ability to make thoughtful decisions under pressure.