Customs Supervisor

Customs Supervisor

Northampton Full-Time 36000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead a team of Customs Declarants and optimize customs processes.
  • Company: Join DACHSER, a top global logistics provider with a family-oriented culture.
  • Benefits: Enjoy competitive salary, pension contributions, and employee assistance programs.
  • Why this job: Be part of an innovative team that values your ideas and fosters growth.
  • Qualifications: Proven leadership experience and knowledge of customs regulations required.
  • Other info: Permanent position with flexible hours in a supportive work environment.

The predicted salary is between 36000 - 60000 £ per year.

To lead a team of Customs Declarants ensuring control of all customs relevant processes, Technical and disciplinary management of employees

Development of employees

Control and optimisation of the team’s customs processes in compliance with legal requirements and adaptation of new regulations / changes in customs law

Quality assurance and control as well as compliance with specified time frames

Implementation of internal company guidelines

Contact with customs forwarders and colleagues internationally

Proven track record in a leadership role

Good knowledge of Third country customs regulations

Good comprehension of Customs procedures and formalities

Working knowledge of and familiarity with UK CDS system and proprietary software systems

Familiar with Microsoft Office programs

An awareness of global geography

Highly adaptable and able to work under pressurised situations

Self-motivated and ability to take responsibility to resolve issues efficiently and effectively

Excellent problem solving and analysis skills

Attention to detail and high levels of accuracy

Excellent communication skills – with the ability to adapt their style and language (verbal and written) to suit the customer, department or level that they are dealing with

Ability to create and maintain harmonious relationships with internal and external customers

Ability to influence and impact people across all levels in the organisation

A high customer service orientation with a passion for delivering quality

Supportive and coaching capabilities

Contract: Permanent

Hours: M/F 1200 – 2100

Location: Northampton, NN4

Why work for DACHSER?

We’re a family-owned global logistics provider delivering over 83 million shipments a year, including everything from fashion, DIY, chemicals to medical equipment. Internationally, we are among the top 15 logistics providers in terms of sales revenue. We combine and integrate the world’s most intelligent logistics network capabilities that keep the global economy running – today and tomorrow.

DACHSER is a diverse, innovative and energetic workplace where everyone’s ideas are always welcomed and considered. We strive to keep the family sentiment running through the business which creates an exciting, ambitious and supportive work ethic. Whether you are looking at opportunities in operations, as part of our Regional Office or support teams, we offer a competitive salary and a range of benefits.

Pension Contribution

Employee Assistance Programme

Discount Platform

Life Assurance Benefit

Cycle To Work Scheme

We do not accept CV details from Recruitment Agencies unless Dachser have engaged directly regarding the role requirements beforehand. If you are a Recruitment Agency, please contact ellie.wilkins@ to discuss.

Customs Supervisor employer: DACHSER Ltd

DACHSER is an exceptional employer that fosters a supportive and innovative work culture, making it an ideal place for a Customs Supervisor to thrive. With a commitment to employee development and a family-oriented atmosphere, we offer competitive salaries, comprehensive benefits, and opportunities for growth within our global logistics network. Located in Northampton, our team enjoys a dynamic environment where every idea is valued, ensuring that you can make a meaningful impact while working alongside dedicated professionals.
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Contact Detail:

DACHSER Ltd Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Customs Supervisor

✨Tip Number 1

Familiarize yourself with the UK CDS system and any proprietary software systems used in customs processes. This knowledge will not only help you stand out but also demonstrate your readiness to hit the ground running.

✨Tip Number 2

Highlight your leadership experience by preparing specific examples of how you've successfully managed teams in the past. Be ready to discuss your approach to employee development and how you ensure compliance with customs regulations.

✨Tip Number 3

Showcase your problem-solving skills by thinking of scenarios where you've had to resolve complex issues under pressure. Being able to articulate these experiences will demonstrate your capability to handle the demands of the role.

✨Tip Number 4

Prepare to discuss your communication style and how you adapt it to different audiences. This is crucial for maintaining harmonious relationships with both internal and external customers, which is a key aspect of the Customs Supervisor role.

We think you need these skills to ace Customs Supervisor

Leadership Skills
Customs Regulations Knowledge
Technical Management
Employee Development
Process Optimization
Quality Assurance
Time Management
Communication Skills
Problem Solving
Attention to Detail
Adaptability
Customer Service Orientation
Interpersonal Skills
Familiarity with UK CDS System
Proficiency in Microsoft Office

Some tips for your application 🫡

Understand the Role: Make sure to thoroughly read the job description for the Customs Supervisor position. Understand the key responsibilities and required skills, such as leadership experience and knowledge of customs regulations.

Tailor Your CV: Customize your CV to highlight relevant experience in customs processes, team management, and compliance with legal requirements. Use specific examples that demonstrate your problem-solving skills and attention to detail.

Craft a Strong Cover Letter: Write a cover letter that showcases your leadership abilities and your understanding of customs procedures. Mention your familiarity with the UK CDS system and how you can contribute to DACHSER's goals.

Highlight Communication Skills: In both your CV and cover letter, emphasize your excellent communication skills. Provide examples of how you've successfully influenced and built relationships with internal and external stakeholders.

How to prepare for a job interview at DACHSER Ltd

✨Showcase Your Leadership Skills

As a Customs Supervisor, demonstrating your leadership experience is crucial. Prepare examples of how you've successfully managed teams in the past, focusing on your ability to motivate and develop employees.

✨Understand Customs Regulations

Make sure you have a solid grasp of customs regulations, especially those relevant to third countries and the UK CDS system. Be ready to discuss how you've navigated these processes in previous roles.

✨Emphasize Problem-Solving Abilities

Highlight your problem-solving skills by preparing specific scenarios where you've effectively resolved issues under pressure. This will demonstrate your adaptability and efficiency in handling challenges.

✨Communicate Effectively

Excellent communication is key in this role. Practice adapting your communication style to different audiences, and be prepared to discuss how you've built relationships with both internal and external stakeholders.

Customs Supervisor
DACHSER Ltd
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  • Customs Supervisor

    Northampton
    Full-Time
    36000 - 60000 £ / year (est.)

    Application deadline: 2027-02-15

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    DACHSER Ltd

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