Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Be the friendly face of our Cardiff office, managing visitors and ensuring smooth operations.
- Company: Join a leading organization dedicated to improving welfare and early years support in Wales.
- Benefits: Enjoy a competitive salary, 28 days holiday, flexible work options, and a local government pension.
- Why this job: Make a positive impact while working in a supportive environment with opportunities for growth.
- Qualifications: Welsh and English fluency, customer service experience, and proficiency in Microsoft Office are essential.
- Other info: Flexible working arrangements and job share options available; reasonable adjustments for candidates with disabilities.
The predicted salary is between 24423 - 27239 £ per year.
Facilities Support – Welsh essential
Cardiff
The Organisation
Our client provides leadership and expertise in welfare and early years in Wales. Their vision is to make a positive difference to support for children, adults, and their families and carers.
To achieve this, they lead on developing and regulating the workforce, service improvement, and data and research to improve support. Through their quality assurance work, they support educators in both education and practice settings, ensuring the highest level of training for the next generation of workers.
They are now looking for a Welsh-speaking individual to join them in a Facilities Support role on a permanent, full-time basis, working 36 hours per week. However, this role is offered with flexible working and they will also consider candidates as part of a job share.
The Benefits
– Salary of £24,423 – £27,239 per annum (pro rata if part-time)
– 28 days’ holiday plus bank holidays (increasing with length of service)
– Extra days off between Christmas and New Year
– Local government pension scheme
– Flexi work policy
– Family leave policy
The Role
In this Facilities Support role, you will provide a vital receptionist and facilities service to ensure the smooth operation of our client’s Cardiff office.
You will greet and assist visitors, manage access and security, handle incoming and outgoing communications and respond to facilities requests.
Acting as fire warden, you’ll support safety protocols and oversee the maintenance of office supplies, equipment and the overall workspace environment.
Additionally, you will:
– Provide administrative support to the Registration team
– Maintain and update guidance documents on the intranet and email
– Support office accommodation and refurbishment projects
About You
To be considered for this Facilities Support role, you will need:
– Experience working in a customer service environment
– Experience using Microsoft platforms, especially Word, Excel and Outlook
– An organised approach to work and time management
– The ability to speak Welsh and English
The closing date for this role is 13th February 2025.
Reasonable adjustments can be made at any stage of the recruitment process for candidates with a disability, impairment or health condition, for example, who are neuro-divergent or who use British Sign Language. Please get in touch with the HR Team to discuss adjustments for any part of the process.
There is a small fire warden allowance attached to the role.
Other organisations may call this role Facilities Support Officer, Facilities Assistant, Facilities Administrator, Office Administrator, Operations Administrator, Operations Assistant, or Receptionist.
So, if you’d like to join our client in this Facilities Support role, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.
Facilities Support – Welsh essential employer: Webrecruit
Contact Detail:
Webrecruit Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Facilities Support – Welsh essential
✨Tip Number 1
Make sure to highlight your customer service experience during the interview. Think of specific examples where you successfully assisted visitors or managed communications, as this will demonstrate your ability to excel in the Facilities Support role.
✨Tip Number 2
Since this role requires proficiency in both Welsh and English, practice speaking in both languages before your interview. Being able to switch between the two fluently will show your potential employer that you are well-prepared for the job.
✨Tip Number 3
Familiarize yourself with Microsoft Word, Excel, and Outlook if you haven't already. Consider doing a quick online course or tutorial to brush up on any features you might not be fully comfortable with, as these skills are essential for the role.
✨Tip Number 4
Research the organization’s mission and values. Understanding their focus on welfare and early years in Wales will help you align your answers with their goals during the interview, showing that you are genuinely interested in contributing to their vision.
We think you need these skills to ace Facilities Support – Welsh essential
Some tips for your application 🫡
Understand the Role: Make sure you fully understand the responsibilities of the Facilities Support role. Highlight your customer service experience and any relevant administrative skills in your application.
Showcase Your Language Skills: Since Welsh is essential for this position, emphasize your proficiency in both Welsh and English. Provide examples of how you've used these language skills in a professional setting.
Tailor Your CV: Customize your CV to reflect the specific requirements mentioned in the job description. Focus on your experience with Microsoft platforms and any relevant organizational skills.
Craft a Strong Cover Letter: Write a compelling cover letter that explains why you are a great fit for the role. Mention your passion for supporting children and families, and how your skills align with the organization's vision.
How to prepare for a job interview at Webrecruit
✨Showcase Your Bilingual Skills
Since the role requires fluency in both Welsh and English, be prepared to demonstrate your language skills during the interview. Practice common phrases and responses in both languages to show your comfort level.
✨Highlight Customer Service Experience
Discuss specific examples from your past roles where you provided excellent customer service. This could include handling difficult situations or going above and beyond for clients, as this is crucial for the Facilities Support position.
✨Familiarize Yourself with Microsoft Platforms
Make sure you are comfortable discussing your experience with Microsoft Word, Excel, and Outlook. Be ready to explain how you've used these tools in previous jobs to manage tasks efficiently.
✨Demonstrate Organizational Skills
Prepare to talk about your approach to time management and organization. You might want to share strategies you use to keep track of multiple tasks and ensure smooth operations in a busy environment.
