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- Tasks: Lead the transformation of visitor experiences at historic sites across Wales.
- Company: Cadw connects people with Wales' rich historic environment and aims to enhance visitor engagement.
- Benefits: Enjoy a competitive salary, 31 days annual leave, and a Civil Service Pension Scheme.
- Why this job: Make a real impact in a senior role while promoting heritage and diversity for millions of visitors.
- Qualifications: Strong project management skills and experience in the heritage sector are essential.
- Other info: Work from various locations in Wales with some travel required for meetings.
The predicted salary is between 73978 - 79160 £ per year.
Cadw Head of Visitor Experience and Business Development – Permanent
Salary range: G6 – £73,978 – £84,882
Closing date: 16:00pm on 20/02/2025
Cadw is seeking to appoint to Cadw Head of Visitor Experience and Business Development. If you have a background developing audience-led visitor experiences and programming and want to transform experiences at our historic sites for millions of visitors: look no further than this role. Cadw is the Welsh Government’s historic environment service and plays a pivotal role in connecting people with the historic environment of Wales; and we want to do more.
At the heart of our strategy is a commitment to ensuring our sites are more relevant and appealing to a greater number and diversity of people. This critical leadership role will ensure experiences evolve to better meet the needs of current and future visitors, so that our visitor business continues to generate the financial support on which the conservation of our historic places depends.
We have a permanent opportunity for someone looking to make an impact in a senior leadership role.
Location
Pan Wales
The role will require some travelling including overnight stays for attendance at site meetings and Board meetings.
Cadw’s HQ is in Merthyr and you will be expected to work there at least once a week but you can base yourself at any one of our locations across Wales.
Requirements
To join us, have you got the following skills:
- Highly developed project management skills, able to make decisions and drive projects forward, delivering to budgets and agreed timescales.
- Strong knowledge of the UK and wider heritage sector, regularly keeping up to date with trends and best practise.
- Experience of running a major visitor business, with demonstrable experience of growing commercial income and developing visitor experience/enjoyment.
- Successful track record of delivering audience-led experiences and visitor programming.
Salary
A starting salary between £73,978 and £79,160 will be offered to the successful candidate based on their skills, knowledge, experience and performance at interview. This range is not negotiable.
Plus
- Civil Service Pension Scheme
- 31 days annual leave
- training and development opportunities
Cadw Head of Visitor Experience and Business Development employer: CADW-1
Contact Detail:
CADW-1 Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Cadw Head of Visitor Experience and Business Development
✨Tip Number 1
Familiarize yourself with Cadw's current visitor experiences and programming. Understanding what they offer and identifying areas for improvement will help you articulate how you can enhance their services during the interview.
✨Tip Number 2
Network with professionals in the heritage sector. Attend relevant events or join online forums to connect with others who have insights into visitor experience trends, which can provide you with valuable information to discuss in your interview.
✨Tip Number 3
Prepare examples of successful projects you've managed that align with audience-led experiences. Be ready to discuss how you drove these projects forward, met budgets, and achieved positive outcomes, as this will demonstrate your capability for the role.
✨Tip Number 4
Research the latest trends in the UK heritage sector. Being knowledgeable about current best practices and innovations will show your commitment to evolving visitor experiences and your readiness to lead in this area.
We think you need these skills to ace Cadw Head of Visitor Experience and Business Development
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the Cadw Head of Visitor Experience and Business Development position. Understand the key responsibilities and required skills, and think about how your experience aligns with these.
Tailor Your CV: Customize your CV to highlight relevant experience in project management, visitor business operations, and audience-led programming. Use specific examples that demonstrate your success in these areas.
Craft a Compelling Cover Letter: Write a cover letter that not only outlines your qualifications but also expresses your passion for enhancing visitor experiences at historic sites. Mention any innovative ideas you have for engaging diverse audiences.
Highlight Relevant Achievements: In both your CV and cover letter, emphasize measurable achievements from your previous roles, such as increased visitor numbers or revenue growth. This will showcase your ability to drive results in a similar role.
How to prepare for a job interview at CADW-1
✨Showcase Your Project Management Skills
Be prepared to discuss specific projects you've managed, focusing on how you made decisions, drove projects forward, and delivered within budget and timelines. Highlight any challenges you faced and how you overcame them.
✨Demonstrate Knowledge of the Heritage Sector
Stay updated on current trends and best practices in the UK and wider heritage sector. Be ready to share insights on how these trends can be applied to enhance visitor experiences at Cadw's historic sites.
✨Highlight Your Experience with Visitor Businesses
Discuss your experience in running a major visitor business, emphasizing how you've successfully grown commercial income and improved visitor enjoyment. Use specific examples to illustrate your impact.
✨Prepare for Audience-Led Experience Discussions
Since this role focuses on audience-led experiences, come prepared with ideas on how to create more relevant and appealing experiences for diverse visitors. Think about innovative programming that could attract a wider audience.
