At a Glance
- Tasks: Lead a team to ensure residents have an amazing living experience.
- Company: Join a well-established luxury residential building in Maidenhead.
- Benefits: Enjoy 25 days holiday, private medical insurance, and a competitive salary.
- Why this job: Be part of a growing business and create a vibrant community.
- Qualifications: Customer service skills and team leadership experience are key.
- Other info: ARLA qualification is a plus but not essential.
The predicted salary is between 36000 - 60000 £ per year.
Job Summary Accommodation Manager
- We are seeking an experienced Accommodation Manager to work in a luxury residential building in Maidenhead.
- This is a full-time 40hr weekly position.
- *Will include working some Saturdays on a rota.
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What's in it for you as an Accommodation Manager?
- Opportunity to work in a luxury building.
- Great work location close to transport links.
- An opportunity to join a well-established business at an exciting period of growth.
- Competitive salary.
- 25 days holiday plus 8 bank holidays.
- Private medical insurance.
- Season ticket loan.
- and much more!
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Responsibilities as an Accommodation Manager:
- Act as the main contact for residents, visitors, colleagues, couriers, and contractors.
- Make sure residents and potential residents have a great experience from their first inquiry to moving in.
- Perform viewings for prospective residents.
- Deputise for the Building Manager in their absence.
- Manage the on-site team, coaching and mentoring to help others to achieve their full potential. Lead daily team meetings.
- Induct new starters.
- Complete inventory checks before check-ins and after check-outs.
- Oversee compliance and make sure the building covers H&S regulations.
- Inspect occupied and vacant properties to ensure they are in excellent condition, and report any issues.
- Manage the residents move out process.
- Attend resident events and help with the planning of these events.
- Help to create a vibrant and welcoming community within the building, offering exceptional customer service at all times.
- Assist team members with ad hoc duties as and when required.
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Skills required as an Accommodation Manager:
- Ideally ARLA qualified (desirable but not essential)
- Exceptional customer service skills with a passion for building long-term working relationships.
- Experience in team leadership
- Resilient, able to work under pressure.
- Proactive and able to use your own initiative.
- We are keen to speak to candidates with previous experience in the following industries: hotels and hospitality, student accommodation, residential buildings, retirement villages, serviced offices, etc
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This Accommodation Manager role is a fantastic opportunity to work for an organisation that will support your growth and develop your skill set. If this sounds like the role for you then apply today with a copy of your CV.
INDHS
AMRT1_UKCT
Accommodation Manager employer: PropRec
Contact Detail:
PropRec Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Accommodation Manager
✨Tip Number 1
Familiarize yourself with the luxury residential market in Maidenhead. Understanding the local area, amenities, and what residents expect from a high-end accommodation can give you an edge during interviews.
✨Tip Number 2
Highlight your customer service experience, especially in hospitality or residential management. Be ready to share specific examples of how you've created positive experiences for residents or guests.
✨Tip Number 3
Prepare to discuss your leadership style and how you've successfully managed teams in the past. Think of instances where you've coached or mentored team members to achieve their potential.
✨Tip Number 4
Show your proactive approach by thinking of ideas to enhance community engagement within the building. Be ready to suggest how you would plan resident events or improve the overall living experience.
We think you need these skills to ace Accommodation Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in accommodation management, customer service, and team leadership. Use specific examples that demonstrate your skills in these areas.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for providing exceptional customer service and your ability to build long-term relationships. Mention your experience in similar industries and how it aligns with the role.
Highlight Relevant Skills: Emphasize your skills in team management, resilience under pressure, and proactive problem-solving. These are key attributes for the Accommodation Manager position.
Show Enthusiasm for the Role: In your application, express your excitement about the opportunity to work in a luxury residential building and contribute to creating a vibrant community for residents.
How to prepare for a job interview at PropRec
✨Showcase Your Customer Service Skills
As an Accommodation Manager, exceptional customer service is key. Be prepared to share specific examples of how you've built long-term relationships with residents or clients in your previous roles.
✨Demonstrate Team Leadership Experience
Highlight your experience in managing and mentoring teams. Discuss how you have led daily meetings or coached team members to achieve their potential, as this will be crucial for the role.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills under pressure. Think of scenarios where you had to handle difficult situations or ensure compliance with health and safety regulations.
✨Express Your Passion for Community Building
The role involves creating a vibrant community within the building. Share your ideas on how you would engage residents and plan events, showcasing your proactive approach and creativity.