At a Glance
- Tasks: Assist Operations Managers and ensure smooth administration performance.
- Company: Lifeline IT is a market leader in network support and IT systems for SMEs.
- Benefits: Enjoy exceptional training opportunities and a supportive work environment.
- Why this job: Join a friendly team, build relationships, and deliver top-notch customer service.
- Qualifications: Previous administration experience and strong communication skills are essential.
- Other info: Must be organized, efficient, and ready to thrive in a fast-paced setting.
The predicted salary is between 24000 - 36000 £ per year.
Are you a customer-focused administrator that delights in helping others? Are you looking for a new and rewarding challenge with a market-leader offering exceptional training opportunities? If so, read on., Lifeline IT provides network support and develops IT systems, serving the SME marketplace. We are now seeking a Receptionist / Office Co-ordinator to join our team.
As a Receptionist / Office Co-ordinator, you will be responsible for providing assistance to the Operations Managers and ensuring the smooth running and optimised performance of our administration function.
In this varied and rewarding role, you will take telephone calls and log customer issues, as well as booking appointments/reviews and running reports for a team of engineers and company directors. Building strong relationships and ensuring the delivery of high calibre customer service, you will liaise with customers and suppliers in a friendly and professional manner.
Additionally, you will provide diary management services to ensure that all booked obligations are met and senior figures maximise their time.
To be considered, you must have previous administration experience. Outstanding verbal and written communication skills are also essential.
As a Receptionist / Office Co-ordinator, you must be personable and a team player, with the ability to work effectively in a fast-paced environment. Organised and efficient, you must be willing to go the extra mile to aid others. An excellent telephone manner is also key.
Receptionist / Office Co-ordinator employer: Web Recruit Ltd
Contact Detail:
Web Recruit Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist / Office Co-ordinator
✨Tip Number 1
Familiarize yourself with Lifeline IT's services and the SME marketplace. Understanding the specific needs of small to medium enterprises will help you tailor your conversations and demonstrate your knowledge during the interview.
✨Tip Number 2
Practice your telephone skills by role-playing common scenarios you might encounter as a receptionist. This will help you develop a confident and friendly telephone manner, which is crucial for this position.
✨Tip Number 3
Showcase your organizational skills by preparing a mock schedule or diary management plan. This will illustrate your ability to manage time effectively and prioritize tasks, which is essential for the role.
✨Tip Number 4
Highlight your customer service experience in conversations. Be ready to share specific examples of how you've gone the extra mile to assist customers, as this aligns perfectly with the expectations for this role.
We think you need these skills to ace Receptionist / Office Co-ordinator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your previous administration experience and showcases your outstanding verbal and written communication skills. Use specific examples that demonstrate your ability to provide high-caliber customer service.
Craft a Compelling Cover Letter: Write a cover letter that reflects your enthusiasm for the role and the company. Mention how your skills align with the responsibilities of a Receptionist / Office Co-ordinator and express your willingness to go the extra mile to support the team.
Showcase Your Customer Service Skills: In your application, emphasize your experience in building strong relationships with customers and suppliers. Provide examples of how you have successfully managed customer issues and ensured satisfaction in previous roles.
Proofread Your Application: Before submitting your application, carefully proofread all documents to ensure there are no spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for this role.
How to prepare for a job interview at Web Recruit Ltd
✨Showcase Your Customer Service Skills
Since the role emphasizes customer-focused administration, be prepared to share specific examples of how you've provided exceptional customer service in previous positions. Highlight your ability to handle inquiries and resolve issues effectively.
✨Demonstrate Your Organizational Abilities
The job requires strong organizational skills. Discuss your experience with diary management, scheduling appointments, and maintaining efficient office operations. Mention any tools or software you’ve used to stay organized.
✨Communicate Clearly and Professionally
Outstanding verbal and written communication skills are essential for this role. Practice articulating your thoughts clearly and concisely. Be ready to demonstrate your excellent telephone manner during the interview.
✨Emphasize Teamwork and Adaptability
As a team player in a fast-paced environment, share examples of how you've collaborated with others to achieve common goals. Highlight your adaptability and willingness to go the extra mile to support your colleagues.