Quality Auditor (Telecoms)- London SouthEast

Here at MJ Quinn, we currently have an exciting new opportunity for a Quality Auditor to join the business. This position will be field based in and around the Southeast London area.

In this role, your key focus will be to audit, monitor, improve and evaluate quality systems and procedures whilst providing technical support to the operational teams. In this busy and varied role, you will maintain and promote technical and quality standards in line with business needs and customer requirements.

Responsibilities of the Role:

· The key responsibilities of this role include but are not limited to the following tasks:

· To always promote a positive and professional image of the department, by adhering to company policies, procedures, and standards.

· Raising and following up on non-conformance reports, to ensure that any actions identified, pursued, and resolved.

· Work as part of a larger team to develop working practices and procedures.

· Work safely and responsibly within MJ Quinn’s values and operational policies, procedures, and accepted behaviours to avoid harm to yourself, those around you and our neighbours and communities.

· Completes Quality audits on MJQ engineer completed installations across various projects.

· Conducts tasks allocated by the Q Manager to ensure contractual requirements are fulfilled.

· Completes MJQ Site Assessment Checklists

· Completing Root Cause Analysis on behalf of the Q Manager if required

· Carries out safety audits to BT Standard

· Gives feedback to engineers on any issues found on audit.

· Reports to the Area Manager to arrange individual coaching with a Performance Improver, when required.

To be Successful in this role the Quality Auditor will

· Have experience of working within a similar role/ sector

· Have strong planning, organisation, monitoring and listening skills.

· Excellent interpersonal skills and the ability to communicate at all levels.

· Customer service experience – dealing with engineers is preferred but not essential.

· Good level of IT skills with experience working on Microsoft 365.

· Working with digitised platforms, apps, and other technology in a similar role

· Using own initiative, working at pace to tight deadlines

· Enjoy a challenge, have excellent interpersonal skills and the ability to communicate at all levels.

· Worked within the Services Sector within the last 12 months or within a similar Quality role

· Have a strong orientation towards quality, safety, and continuous improvement.

· Can prioritise work, work well under pressure, meet deadlines, and manage business expectations.

· Be adaptable and flexible in your approach to work.

· Good numeracy skills and commercial awareness

· Be educated to a G.C.S.E level B+ in Mathematics & English (or equivalent).

· H&S qualification e.g., NEBOSH Certificate

Should you feel you have similar experience and you’re looking for a new challenge then we would love to hear from you!

• Company events

• Company pension

• Cycle to work scheme

• Discounted gym membership

• Employee discount

• Enhanced maternity leave

• Enhanced paternity leave, * 33 days holiday

• Employee Bonus Scheme,

• Healthcare Cashback Plan,

• Employee Assistance Programme,

• Cycle to Work Scheme,

• Company Contribution Pension Scheme,

• Parental Leave and Pay,

• Employee Reward and Recognition,

• Learning and Development Opportunities,

• Gym & Retail Discounts,

• Life Assurance Benefit

Diversity Statement

At MJ Quinn, we value diversity and are committed to creating an inclusive, equitable workforce. We welcome applications from candidates of all backgrounds and do not discriminate on the basis of age, disability, gender, marriage & civil partnerships, pregnancy & maternity, race, religion or belief, sex, or sexual orientation. Join us in building a team as diverse as the communities we serve.

Job Types: Full-time, Permanent

Pay: Up to £33,000.00 per year

Benefits:

• Company events

• Company pension

• Cycle to work scheme

• Employee discount

• Enhanced maternity leave

• Enhanced paternity leave

• Free parking

• Gym membership

• Health & wellbeing programme

• Life insurance

• On-site parking

Schedule:

• Day shift

• Monday to Friday