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- Tasks: Join us as a Veterinary Receptionist, juggling client care and insurance tasks in a fast-paced environment.
- Company: Be part of a dedicated team that makes a difference in pets' lives every day.
- Benefits: Enjoy 25 days off, life assurance, pension contributions, and discounts on pet insurance and gym memberships.
- Why this job: Experience job satisfaction by helping clients and their pets while working in a fun, supportive atmosphere.
- Qualifications: We're looking for multitaskers with a great sense of humor and a passion for animal care.
- Other info: Reach out to gergana.prosenikova@linnaeusgroup.co.uk for any questions!
The predicted salary is between 24000 - 36000 £ per year.
This role is a blend of client care (reception) and insurance administration.
We are busy and your role will be varied. We’re looking for someone who can multitask, loves a challenge and working at a fast pace, takes pride in their work; knowing you have made a difference to someone’s day gives fantastic job satisfaction. A good sense of humour also helps!
The duties will involve, but are not limited to:
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Welcoming clients and their pets in a warm, professional manner.
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Managing the diary; booking in appointments and surgical procedures.
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Answering a range of client questions via email and telephone.
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Pro-active communication between clients and colleagues to ensure the day runs smoothly.
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Administration duties e.g. scanning paperwork, filling in forms etc.
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Processing prescription requests.
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Taking payments.
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Promoting offers and services.
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Ensuring that reception is clean and well-stocked.
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25 days annual leave plus Birthday Day (non-contractual)
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Life assurance 4 x salary
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Pension Scheme 3% employer, 5% employee contributions Salary Sacrifice
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Enhanced Sick Pay
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Enhanced Family Leave
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E-cars Salary Sacrifice (perm only)
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Cycle to Work Scheme Salary Sacrifice (perm only)
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Refer a Friend
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Pet Insurance Discount
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Discount Platform – Benefits Hub
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Reduced Gym Membership (Pure Gym)
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Associate Assistance Programme
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Eye Care Scheme
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Headspace
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Annual Flu Voucher
Interested? If you would like to apply for this role, please click ‘Apply’ at the top of the page. Or, for any questions , please contact gergana.prosenikova@linnaeusgroup.co.uk
Veterinary Receptionist employer: Linnaeus
Contact Detail:
Linnaeus Recruiting Team
gergana.prosenikova@linnaeusgroup.co.uk
StudySmarter Expert Advice 🤫
We think this is how you could land Veterinary Receptionist
✨Tip Number 1
Show your passion for animal care! When you interact with us during the interview, share your experiences with pets or any relevant volunteer work. This will demonstrate your commitment to the role and resonate well with our team.
✨Tip Number 2
Highlight your multitasking skills! Since this role involves managing appointments and client inquiries simultaneously, be ready to discuss specific examples from your past where you successfully juggled multiple responsibilities.
✨Tip Number 3
Prepare to showcase your communication skills! We value proactive communication, so think of instances where you effectively communicated with clients or colleagues to resolve issues or improve processes.
✨Tip Number 4
Bring a sense of humor! Since we appreciate a good laugh, be yourself and let your personality shine through. Share light-hearted stories that reflect your ability to maintain a positive atmosphere even in busy situations.
We think you need these skills to ace Veterinary Receptionist
Some tips for your application 🫡
Understand the Role: Take some time to fully understand the responsibilities of a Veterinary Receptionist. Familiarize yourself with client care, insurance administration, and the specific tasks mentioned in the job description.
Tailor Your CV: Make sure your CV highlights relevant experience in customer service, multitasking, and any previous roles that involved administration or working in a fast-paced environment. Use keywords from the job description to make your application stand out.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for animal care and client service. Mention how your skills align with the job requirements and provide examples of how you've made a difference in previous roles.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Linnaeus
✨Show Your Multitasking Skills
Since the role requires juggling various tasks, be prepared to discuss your experience with multitasking. Share specific examples of how you've successfully managed multiple responsibilities in a fast-paced environment.
✨Demonstrate Your Client Care Approach
This position is all about client care. Highlight your customer service experience and explain how you ensure clients feel welcomed and valued. A warm demeanor can go a long way!
✨Prepare for Common Questions
Anticipate questions related to handling difficult clients or managing stressful situations. Think of scenarios where you turned a challenging interaction into a positive outcome.
✨Emphasize Your Administrative Skills
The job involves various administrative tasks. Be ready to discuss your proficiency with office software, managing schedules, and any experience you have with insurance administration or similar duties.
