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- Tasks: Engage with customers over the phone to enhance their digital lives and recommend products.
- Company: Join EE, a leading telecommunications company focused on customer satisfaction and employee development.
- Benefits: Enjoy uncapped commission, flexible hours, online GP access, and generous family leave.
- Why this job: This role offers a supportive culture, tailored training, and the chance to make a real impact.
- Qualifications: No specific qualifications required; just bring your confidence and people skills!
- Other info: Part-time role with flexible scheduling and opportunities for home working.
Part time: Permanent - 20 Hours per week
Salary: £25,087 pro-rata rising to £25,684 pro-rata at 8 months in role, plus uncapped commission
Location: Merthyr Tydfil Contact Centre
Address: Rhydycar Business Park, Merthyr Tydfil, CF48 1DH
Part-time shift pattern:
- Monday OFF
- Tuesday 16:30-21:00
- Wednesday 16:30-21:00
- Thursday 16:30-21:00
- Friday 09:45-18:00
- Saturday OFF
- Sunday OFF
If you’re a confident talker who enjoys asking questions and getting to know people, then this could be the role for you. Maybe you have a wealth of life experience and building relationships, or maybe negotiating mealtime meltdowns with your family is a daily occurrence. If so, you have transferable skills to succeed in a sales advisor role with EE. We’ll give you training on the rest so you’re ready to talk confidently about all our products and services. We don’t do ‘hard sales’. The role involves talking to customers over the phone about how we can enhance their digital lives and discuss the right products for them. Why not use your skills and join our Sales Team in Merthyr?
We understand that life never stands still, and like most roles within EE, this opportunity is designed with flexibility in mind. We’re here to support you in being successful, meaning we’ll do everything we can to make sure you don’t miss that appointment, or can look after your family in an emergency. Just a few ways we’re doing this include giving you the opportunity to schedule your own breaks and banking time, and the option of occasional home working.
What’s in it for you?
- A great starting hourly rate of £12.82 per hour, plus incentives and bonuses
- Online GP – Giving you access to a GP via telephone or video 24/7 for both you and your immediate family, fully funded by us
- Market leading paid carer’s leave, up to 2 weeks off for carers to give that bit of extra support to our colleagues who are caring for family or friends who are disabled, ill or elderly
- Family Leave - Equalised maternity, paternity, and adoption leave and it gives all parents 18 weeks full pay and 8 weeks half pay in the first year however they choose to grow their family
- Huge discounts of EE & BT products including your Mobile and Broadband – saving you hundreds of pounds every year
- Support in carving your own career path. We are passionate about developing our people and we’ll support you in achieving the career you want
- Volunteering days, so you can give back to your local community
- Optional Private Healthcare and Dental, to protect you and your family
On top of all that, we’ve got a great team culture, meaningful support and tailored training to help you build a lasting career. What are you waiting for?
Sales Operator - Uncapped Commission employer: EE
Contact Detail:
EE Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Operator - Uncapped Commission
✨Tip Number 1
Familiarise yourself with EE's products and services. Understanding what you’ll be discussing with customers will not only boost your confidence but also help you engage more effectively during the interview process.
✨Tip Number 2
Practice your communication skills. Since this role involves talking to customers over the phone, try role-playing conversations with friends or family to enhance your ability to ask questions and build rapport.
✨Tip Number 3
Research the company culture at EE. Knowing their values and how they support their employees can help you align your answers during discussions and show that you’re a good fit for the team.
✨Tip Number 4
Be prepared to discuss your flexibility and availability. Since the role offers part-time hours and flexible scheduling, highlighting your willingness to adapt can make you a more attractive candidate.
We think you need these skills to ace Sales Operator - Uncapped Commission
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the Sales Operator role. Emphasise any customer service or sales experience, even if it's informal, to show you have the right transferable skills.
Craft a Compelling Cover Letter: Write a cover letter that showcases your personality and enthusiasm for the role. Mention specific reasons why you want to work for EE and how your background makes you a great fit for their team.
Showcase Communication Skills: Since the role involves talking to customers over the phone, highlight your communication skills in your application. Provide examples of how you've successfully engaged with others in previous roles or situations.
Highlight Flexibility: Mention your ability to adapt to different situations and schedules, as flexibility is a key aspect of this role. Share any experiences where you've successfully managed your time or adjusted to changing circumstances.
How to prepare for a job interview at EE
✨Show Your Confidence
As a Sales Operator, confidence is key. Practice speaking clearly and assertively about your experiences and how they relate to the role. Remember, you’ll be talking to customers, so showcasing your ability to engage in conversation will set you apart.
✨Highlight Transferable Skills
Think about your life experiences that have equipped you with skills relevant to sales. Whether it's negotiating with family or building relationships, share these examples during the interview to demonstrate your suitability for the role.
✨Understand the Company Culture
Familiarise yourself with EE's values and culture. They emphasise flexibility and support, so be prepared to discuss how you can contribute to this environment and how it aligns with your own work style.
✨Prepare Questions
Interviews are a two-way street. Prepare thoughtful questions about the role, team dynamics, and opportunities for growth within the company. This shows your genuine interest and helps you assess if the position is right for you.
