Product Content Specialist
Product Content Specialist

Product Content Specialist

Eastleigh Full-Time 28800 - 43200 £ / year (est.) No home office possible
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At a Glance

  • Tasks: As a Product Content Specialist, you'll manage product launches and enhance customer experience with compelling content.
  • Company: Join B&Q, a leader in home improvement, dedicated to helping customers create their dream homes.
  • Benefits: Enjoy a competitive salary, 6.6 weeks holiday, wellness programs, and shopping discounts.
  • Why this job: Make a direct impact on customer decisions while working in a collaborative and innovative environment.
  • Qualifications: Strong organizational skills, Excel proficiency, and a knack for content creation are key.
  • Other info: Full training provided for tools like Riversand and Photoshop; perfect for those eager to learn!

The predicted salary is between 28800 - 43200 £ per year.

We believe anyone can improve their home to make life better. From our Southampton Store Support office (SSO) we equip our stores, our people, and our whole business with everything it takes to help our millions of customers create a home they’ll love. Join us as a Product Content Specialist and you’ll be a big part of this. What’s the job?:

As a Product Content Specialist you will be responsible for the on-site execution of products in your category areas, coordinating launches and working with stakeholders to ensure these are on-time and in-full. You will have a direct impact on our customers by surfacing product data and visual assets that will aid their purchasing decisions and by ensuring our systems deliver relevant and consistent content across product details pages.

Key Accountabilities / Responsibilities:

  • Define attribute requirements for the Product Details Page to provide unique, accurate and compelling product content.

  • Design and copywrite rules to create impactful and informative product titles and specifications.

  • Responsible for improving the product-page experience through best practice, competitor benchmarking, insights and delivering continuing improvements identified.

  • Run an enrichment plan to improve product content, optimising features, images, videos, and related content sourced from our vendors.

  • Manage quality and timeliness of all product launches within your category areas.

  • Plan and review with stakeholders to prioritise workload and ensure product launch deadlines are met.

  • Responsible for final sign off of individual product QA, ensuring products & assets meet brief requirements.

  • Drive key projects to develop process efficiencies to enable improvements to the Product Details Page.

  • Investigate and resolve resolution of product content discrepancies.

  • Establish yourself as a content expert and be the first port of call of all technical and product content queries for your category areas.

  • A highly organised forward planner with excellent time management skills.

  • Able to prioritise workload and deliver in line with business priorities.

  • Confident communicator with stakeholders at various levels.

  • Ability to work well in a collaborative team environment.

  • Build strong working relationships with stakeholders and functions.

  • The ability to seek feedback and use it to improve performance.

  • Confident user of Excel and large data sets for planning and analysis

  • A working knowledge of tools like Riversand (PIM), asset management, Photoshop preferable (but not essential as full training will be provided)

  • Product marketing or CMS experience and previous copywriting accountabilities an advantage

We also recognise that wellness means different things to different people, and we want to help colleagues be at their best and feel well by offering a range of benefits to help you. As well as a competitive salary, our benefits package includes an award-winning pension scheme, bonus, ShareSave options, 6.6 weeks holiday, payroll giving, an Employee Assistance Programme, shopping discounts, colleague wellbeing benefits and lots more!

So we can support you during the application or interview process, please contact recruitment@b-and-q.co.uk for any recruitment adjustments.

Product Content Specialist employer: B&Q plc

At our Southampton Store Support office, we pride ourselves on being an exceptional employer that values the growth and well-being of our employees. As a Product Content Specialist, you'll enjoy a collaborative work culture that fosters creativity and innovation, alongside a comprehensive benefits package including a competitive salary, generous holiday allowance, and wellness programs tailored to your needs. Join us to make a meaningful impact on our customers' lives while advancing your career in a supportive environment.
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Contact Detail:

B&Q plc Recruiting Team

recruitment@b-and-q.co.uk

StudySmarter Expert Advice 🤫

We think this is how you could land Product Content Specialist

✨Tip Number 1

Familiarize yourself with the specific product categories you'll be working with. Understanding the nuances of these products will help you create more compelling and accurate content that resonates with customers.

✨Tip Number 2

Develop your skills in using tools like Excel and any relevant content management systems (CMS). Being proficient in data analysis and content management will set you apart as a candidate who can effectively manage product launches.

✨Tip Number 3

Showcase your ability to collaborate with various stakeholders. Highlight any past experiences where you successfully worked with teams to meet deadlines and improve processes, as this is crucial for the role.

✨Tip Number 4

Prepare to discuss how you handle feedback and use it to enhance your work. This role requires continuous improvement, so demonstrating your adaptability and willingness to learn will make a strong impression.

We think you need these skills to ace Product Content Specialist

Content Creation
Copywriting
Product Data Management
Stakeholder Management
Project Coordination
Quality Assurance
Data Analysis
Time Management
Collaboration Skills
Excel Proficiency
Process Improvement
Attention to Detail
Competitor Benchmarking
Technical Communication
Product Marketing Experience

Some tips for your application 🫡

Understand the Role: Take the time to thoroughly read the job description for the Product Content Specialist position. Understand the key responsibilities and required skills, so you can tailor your application to highlight relevant experiences.

Highlight Relevant Experience: In your CV and cover letter, emphasize any previous experience in product marketing, content creation, or copywriting. Use specific examples that demonstrate your ability to manage product launches and improve content quality.

Showcase Your Skills: Make sure to mention your proficiency with tools like Excel and any experience with PIM systems or asset management software. If you have knowledge of Photoshop, include that as well, even if it's not essential.

Craft a Compelling Cover Letter: Write a cover letter that not only outlines your qualifications but also conveys your passion for creating compelling product content. Discuss how you can contribute to improving the customer experience and meeting business priorities.

How to prepare for a job interview at B&Q plc

✨Showcase Your Content Expertise

Be prepared to discuss your experience with product content creation and management. Highlight specific examples where you've defined attribute requirements or improved product-page experiences, as this aligns directly with the responsibilities of a Product Content Specialist.

✨Demonstrate Your Organizational Skills

Since the role requires excellent time management and the ability to prioritize workload, come equipped with examples of how you've successfully managed multiple projects or deadlines in the past. This will show that you can handle the fast-paced environment.

✨Communicate Confidently

As a confident communicator, you'll need to engage with stakeholders at various levels. Practice articulating your thoughts clearly and concisely, and be ready to discuss how you've built strong working relationships in previous roles.

✨Familiarize Yourself with Relevant Tools

While not essential, having a working knowledge of tools like Riversand (PIM) and Photoshop can set you apart. If you have experience with similar tools or large data sets, be sure to mention it during the interview to demonstrate your technical proficiency.

Product Content Specialist
B&Q plc
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  • Product Content Specialist

    Eastleigh
    Full-Time
    28800 - 43200 £ / year (est.)

    Application deadline: 2027-02-14

  • B

    B&Q plc

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