At a Glance
- Tasks: Join our team as a Court Usher, greeting the public and supporting court operations.
- Company: HM Courts & Tribunals Service ensures justice is accessible for everyone in England and Wales.
- Benefits: Earn £11.44/hr with holiday pay, pension scheme, and full training provided.
- Why this job: Gain valuable experience in a dynamic environment while helping people navigate the justice system.
- Qualifications: Strong admin skills, excellent communication, and a passion for customer service are essential.
- Other info: Temporary role until March 2025, with potential for extension; full-time, Monday to Friday.
Our client HM Courts & Tribunals Service (HMCTS) is an agency of the Ministry of Justice. HMCTS provides administrative support for the legal system across England and Wales, ensuring justice works for everyone. Our justice system defends our fundamental rights and freedoms. It is a cornerstone of our modern society and it must serve all those who call on it, when they call on it. From some of the most vulnerable people in our society, to families in crisis, claimants and commercial businesses – HMCTS has a responsibility to administer a justice system that is accessible to everyone and operates efficiently. Our MOJ client requires a court usher to join the busy team on a temporary basis, until the end of March 2025 initially, with probable extension. £11.44 per hour pay rate Our client is based in Chesterfield Town Centre and offers a great opportunity to work within the courts and gain experience. The role is temporary expected to run until the end of March 2025, with the possibility of being extended past this date, working full time 37 hours per week Monday to Friday. Successful applicants would primarily be ushering within the court Duties may include but not be limited to * Greeting members of the public * Liaising with judiciary, witnesses, jurors and other court users with professionalism * Basic admin duties, data entry, dealing with queries, preparing juror packs in preparation for trials * Walking jurors to and from court whils…
Court Usher - Band F employer: Brook Street
Contact Detail:
Brook Street Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Court Usher - Band F
✨Tip Number 1
Familiarize yourself with the court system and its processes. Understanding how the courts operate will help you feel more confident during the interview and demonstrate your genuine interest in the role.
✨Tip Number 2
Practice your communication skills, especially in a customer service context. Since you'll be interacting with a variety of court users, being able to convey information clearly and professionally is crucial.
✨Tip Number 3
Showcase your ability to remain calm under pressure. Think of examples from your past experiences where you've handled difficult situations effectively, as this will be important for the role.
✨Tip Number 4
Highlight any relevant administrative experience you have. Being organized and detail-oriented is key for a court usher, so be ready to discuss your skills in this area during the application process.
We think you need these skills to ace Court Usher - Band F
Some tips for your application 🫡
Understand the Role: Make sure you fully understand the responsibilities of a Court Usher. Familiarize yourself with the duties mentioned in the job description, such as greeting court users and providing support to jurors.
Tailor Your CV: Customize your CV to highlight relevant experience, especially in customer service and administration. Emphasize any previous roles where you interacted with the public or worked in a fast-paced environment.
Craft a Strong Cover Letter: Write a cover letter that showcases your communication skills and passion for helping people. Mention specific examples of how you've remained calm in difficult situations and provided excellent customer service.
Submit Your Application Online: Ensure you submit your application through the specified online platform, including your CV in WORD format. Double-check for any errors and confirm that all required documents are attached before hitting 'submit'.
How to prepare for a job interview at Brook Street
✨Show Your Customer Service Skills
As a court usher, you'll be interacting with a variety of court users. Make sure to highlight your excellent customer service skills during the interview. Share specific examples of how you've helped others in previous roles.
✨Demonstrate Your Communication Abilities
Effective communication is key in this role. Be prepared to discuss how you can communicate clearly and professionally with judiciary members, witnesses, and jurors. Practice articulating your thoughts clearly before the interview.
✨Stay Calm Under Pressure
The court environment can be stressful. Prepare to discuss situations where you've remained calm and professional in challenging circumstances. This will show that you can handle the demands of the role.
✨Familiarize Yourself with Court Procedures
Having a basic understanding of court procedures can set you apart from other candidates. Research the role of a court usher and be ready to discuss how you can contribute to the smooth operation of the court.