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- Tasks: Create clear schematics and documentation for complex systems while collaborating with developers.
- Company: Join Acorn Insurance, a leading specialist in motor insurance with 40 years of experience.
- Benefits: Enjoy 31-35 days of annual leave, mental health support, and a cycle to work scheme.
- Why this job: Be part of a supportive culture that values diversity and offers career growth opportunities.
- Qualifications: Experience with Visio, GIT, and document versioning; strong communication skills required.
- Other info: Hybrid working available; must have at least one year left on your visa.
The predicted salary is between 28800 - 42000 £ per year.
We are looking for a creative Technical Author with an ability to create simple to understand schematics from complex systems, whilst showing their excellent attention to detail to day-to-day tasks.
The Technical Author will be working closely with a group of developers on a variety of projects to understand data flows, system integrations and project structure. Alongside these tasks and projects, you will need to be self-motivated, with the ability to work under pressure to deadlines.
The successful candidate will prove their excellent communication and interpersonal skills through their work by documenting their solutions and creating templates and visualisations for the cross-functional teams to understand.
Job Title: Technical Author
Working Hours: 37.5 hours per week, Monday to Friday
Location: Liverpool City Centre, Hybrid working available
What you will be doing:
- Working closely with a group of developers on a variety of projects to understand data flows, system integrations, and project structure
- Specify the fundamental components of the solution
- Document to a standard Software Architecture Template, including creating visualisations
- Detail Business rationale and how the solution addresses the need
- Clearly describe key features, functions, and limitations
- Document the key design features and critical processes and ‘need to know’ aspects, to agreed standards
What we are looking for:
- Use of Visio or other tools to prepare flowcharts, data flow system schematics
- Experience with document versioning
- Ability to work within a code environment to document key aspects of design or functionality
- Ability to work with system architects and leads towards making pragmatic decisions on how to represent systems topologically
- Ability to understand requirements and conceive good application solutions
- Experience of GIT, Gitlab, Github etc.
- Document versioning techniques/tools
- Experience of requirement gathering, analysis, and specification
- Understanding of backend to frontend development
- Experience of build processes and technologies including CI/CD
- Understanding of application architecture
- Knowledge of the roles of different programming languages
- Markdown, markdoc, asciidoc, .Mdx, Sphinx (docs as code)
About Acorn Insurance
We are a growing business with great opportunities to build your knowledge of the financial services industry. As a specialist insurance provider, we have 40 years of experience helping people secure motor insurance across all of the UK. We help more than 50,000 customers to find a policy that meets their needs and gives them the peace of mind that comes with high-quality insurance.
At Acorn Insurance, we provide full training and continuous coaching in-house. You will be given full in-depth FCA regulated industry knowledge and have all the tools necessary to help you personally grow your career with the business.
We celebrate difference and it’s important to us that we have a culture where our people feel respected and valued for who they are. We pride ourselves on being accessible and encourage inclusive environments where our people can always give and show the very best of themselves.
Why Acorn Insurance?
Acorn Insurance wants to give you more than a job; we want to give you a purpose and a career. So, what can we offer you as an employer? Some of the “your tomorrow” benefits you will receive include:
- Enhanced Annual Leave entitlement starting at 31 days and potentially increasing to 35 days per year depending on grade & length of service (including bank holidays)
- Additional Buy & Sell Holidays
- Company Sick Pay Scheme
- Company Paid Maternity & Paternity Leave
- Generous Company Pension Scheme
- A comprehensive Mental Health support system via the health assured Employee Assistance Programme (EAP)
- A wide network of mental health first aiders.
- Our very own reward and discount platform “Your tomorrow”
- Fresh fruit deliveries twice a week
- £250 Refer a friend bonus
- Cycle to work scheme
- Free eye test vouchers and a contribution towards the frames
- Regular Employment Engagement including ongoing competitions with fantastic prizes
‘ The Acorn Group is a Great Place to Work 2024/5.
A record number of Acorn employees completed the survey. The results overwhelmingly revealed that the group is welcoming, supportive and a great place to forge a career.
There is always room for improvement though. We have big plans to improve even further in 2025.’
All roles are subject to DBS and Financial checks; any offer made will be conditional until checks are completed to a satisfactory standard.
Unfortunately, due to the length of training and complexity of the role, we can only accept applications from candidates who have at least one year remaining on their (Graduate/Post study work) visa. Unfortunately, we are unable to provide visa sponsorships.
At Acorn, we are committed to creating an inclusive and supportive work environment. We recognise that candidates may have specific needs and are happy to consider reasonable adjustments to the recruitment process and working environment to accommodate individual requirements. Whether it’s modifying equipment, adjusting working hours, or providing additional support, we aim to ensure all employees can perform at their best. If you require any reasonable adjustments, please let us know during the application or interview process, and we will work with you to ensure your needs are met.
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Technical Author employer: Liverpool, UK
Contact Detail:
Liverpool, UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technical Author
✨Tip Number 1
Familiarize yourself with the tools mentioned in the job description, such as Visio for creating flowcharts and data flow schematics. Being able to demonstrate your proficiency with these tools during the interview can set you apart from other candidates.
✨Tip Number 2
Showcase your understanding of both backend and frontend development. Prepare examples of how you've documented key aspects of design or functionality in previous projects, as this will highlight your ability to bridge the gap between technical teams and documentation.
✨Tip Number 3
Highlight your experience with version control systems like GIT, Gitlab, or Github. Be ready to discuss how you've used these tools in past roles to manage document versions effectively, which is crucial for a Technical Author.
✨Tip Number 4
Prepare to discuss your approach to requirement gathering and analysis. Think of specific instances where you successfully understood complex requirements and translated them into clear documentation, as this aligns perfectly with what Acorn Insurance is looking for.
We think you need these skills to ace Technical Author
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Technical Author. Familiarize yourself with the key tasks mentioned in the job description, such as documenting solutions and creating visualizations.
Highlight Relevant Experience: In your CV and cover letter, emphasize your experience with tools like Visio for flowcharts, document versioning techniques, and any relevant coding environments. Mention specific projects where you've successfully documented complex systems.
Showcase Communication Skills: Since excellent communication is crucial for this role, provide examples in your application that demonstrate your ability to convey complex information clearly. This could include previous documentation work or collaborative projects.
Tailor Your Application: Customize your CV and cover letter to reflect the specific requirements and skills listed in the job description. Use keywords from the posting to ensure your application stands out to hiring managers.
How to prepare for a job interview at Liverpool, UK
✨Showcase Your Technical Skills
Be prepared to discuss your experience with tools like Visio, GIT, and document versioning. Highlight specific projects where you created flowcharts or schematics from complex systems, as this will demonstrate your ability to simplify intricate information.
✨Communicate Clearly
Since the role requires excellent communication skills, practice explaining technical concepts in a straightforward manner. Use examples from your past work to illustrate how you documented solutions and created templates for cross-functional teams.
✨Demonstrate Problem-Solving Abilities
Prepare to discuss how you've approached understanding requirements and conceiving application solutions. Share instances where you worked under pressure to meet deadlines, showcasing your self-motivation and ability to thrive in challenging situations.
✨Understand the Company Culture
Research Acorn Insurance and their commitment to inclusivity and support. Be ready to discuss how you can contribute to their culture and values, emphasizing your adaptability and willingness to collaborate with diverse teams.
