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- Tasks: Be the friendly face of our office, managing calls and appointments.
- Company: Join Lifeline IT, a market leader in network support and IT systems.
- Benefits: Enjoy up to £24,000 salary, private health care, and 20 days holiday.
- Why this job: Gain exceptional training while delivering top-notch customer service in a dynamic environment.
- Qualifications: Previous admin experience and strong communication skills are a must.
- Other info: Full-time role, Monday to Friday, 9am to 5:30pm.
The predicted salary is between 19200 - 28800 £ per year.
Receptionist / Office Co-ordinator Peterborough City Centre Full Time (Monday – Friday / 9am – 5.30pm) Up to £24,000 DOE, Plus Private Health Care, 20 Days’ Holiday + National Holidays Are you a customer-focused administrator that delights in helping others? Are you looking for a new and rewarding challenge with a market-leader offering exceptional training opportunities? If so, read on. Lifeline IT provides network support and develops IT systems, serving the SME marketplace. We are now seeking a Receptionist / Office Co-ordinator to join our team. As a Receptionist / Office Co-ordinator, you will be responsible for providing assistance to the Operations Managers and ensuring the smooth running and optimised performance of our administration function. In this varied and rewarding role, you will take telephone calls and log customer issues, as well as booking appointments/reviews and running reports for a team of engineers and company directors. Building strong relationships and ensuring the delivery of high calibre customer service, you will liaise with customers and suppliers in a friendly and professional manner. Additionally, you will provide diary management services to ensure that all booked obligations are met and senior figures maximise their time. To be considered, you must have previous administration experience. Outstanding verbal and written communication skills are also essential. As a Receptionist / Office Co-ordinator, you must be personable and a team player, with the ability to work effectively in a fast-paced environment. Organised and efficient, you must be willing to go the extra mile to aid others. An excellent telephone manner is also key. To apply for the role of Receptionist / Office Co-ordinator, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency
Receptionist / Office Co-ordinator employer: Lifeline IT
Contact Detail:
Lifeline IT Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist / Office Co-ordinator
✨Tip Number 1
Make sure to highlight your customer service skills during the interview. Since this role is all about building strong relationships, be ready to share examples of how you've successfully managed customer interactions in the past.
✨Tip Number 2
Familiarize yourself with common office software and tools that are used for diary management and reporting. Being able to demonstrate your proficiency in these areas can set you apart from other candidates.
✨Tip Number 3
Prepare to discuss your organizational skills. Think of specific instances where you effectively managed multiple tasks or priorities, as this will show that you can thrive in a fast-paced environment.
✨Tip Number 4
Research Lifeline IT and their services. Understanding their business model and the challenges they face will allow you to tailor your responses and show that you're genuinely interested in contributing to their success.
We think you need these skills to ace Receptionist / Office Co-ordinator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your previous administration experience and customer service skills. Use specific examples that demonstrate your ability to work in a fast-paced environment and your excellent communication skills.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention how your skills align with the responsibilities of the Receptionist / Office Co-ordinator position and express your willingness to go the extra mile for customers.
Highlight Relevant Skills: In your application, emphasize your organisational skills, ability to manage diaries, and experience in handling customer inquiries. These are crucial for the role and will help you stand out.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Lifeline IT
✨Showcase Your Customer Service Skills
Since the role emphasizes customer-focused administration, be prepared to share specific examples of how you've provided excellent customer service in previous positions. Highlight any situations where you went above and beyond to help a customer.
✨Demonstrate Your Organizational Abilities
The job requires strong organizational skills. Discuss your methods for managing multiple tasks, such as diary management or scheduling appointments. You might even want to bring a sample of a planner or digital tool you use to stay organized.
✨Prepare for Communication Scenarios
Outstanding verbal and written communication skills are essential for this position. Practice common interview questions and prepare to articulate your thoughts clearly. Consider role-playing scenarios where you handle customer inquiries or complaints.
✨Emphasize Teamwork and Adaptability
As a team player in a fast-paced environment, be ready to discuss how you collaborate with others. Share experiences where you adapted to changes or supported colleagues, showcasing your ability to work well under pressure.
