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For Companies At a Glance
- Tasks: Be the face of our gaming business, creating a welcoming atmosphere for customers.
- Company: Join Grosvenor, a leader in electronic gaming and hospitality.
- Benefits: Enjoy a dynamic work environment with opportunities for growth and collaboration.
- Why this job: If you love gaming and people, this role offers a fun way to connect and engage.
- Qualifications: Experience in hospitality and a passion for electronic gaming are essential.
- Other info: Embrace change and be part of a team that values service and teamwork.
The predicted salary is between 28800 - 43200 £ per year.
As an Electronic Gaming Host you will be the face of our business, greeting and looking after our electronic gaming customers in a way that makes them feel welcomed and cared for. Your passion for people will be applied to the role to create a memorable and entertaining experience.
You will be a host in the true sense of the word, working hard to create a fun and engaging atmosphere exceeding our guests expectations.
You will;
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Get to know your regular customers and their playing style and preferences, ensuring you tailor the experience to their needs
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Live our values of Service, Teamwork, Ambition, Responsibility and Solutions
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Work with your colleagues to provide efficient and dynamic service across leisure, food and beverage
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Ensure you keep your customers informed of the latest developments in electronic gaming and in our on line offer, with the intention of them becoming members of Grosvenor on line.
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Ensure you proactively comply with all regulation, particularly for alcohol licensing conditions, food safety and always promote ad champion safer gambling
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Positive attitude
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Experience of working successfully in a hospitality role
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Knowledge of and passion for electronic gaming
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Fanatical about delivering unrivalled customer experience
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Ability to collaborate with the wider business
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Sound communication skills
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Comfortable with change and ability to embrace new ways of working
Electronic Gaming Host employer: Grosvenor Casinos
Contact Detail:
Grosvenor Casinos Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Electronic Gaming Host
✨Tip Number 1
Familiarize yourself with the latest trends in electronic gaming. Being knowledgeable about popular games and new technologies will help you engage with customers and tailor their experience.
✨Tip Number 2
Practice your communication skills! As a host, you'll need to connect with a diverse range of customers. Role-playing different scenarios with friends can help you feel more comfortable.
✨Tip Number 3
Showcase your passion for customer service. Think of specific examples from your past experiences where you went above and beyond for a guest, as this will resonate well during interviews.
✨Tip Number 4
Network with current employees or others in the industry. They can provide insights into the company culture and what it takes to succeed as an Electronic Gaming Host at Grosvenor.
We think you need these skills to ace Electronic Gaming Host
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the Electronic Gaming Host position. Understand the key responsibilities and the skills required, such as customer service, teamwork, and knowledge of electronic gaming.
Tailor Your CV: Highlight your relevant experience in hospitality and customer service. Emphasize any previous roles where you created memorable experiences for customers, and showcase your passion for electronic gaming.
Craft a Compelling Cover Letter: Write a cover letter that reflects your enthusiasm for the role. Share specific examples of how you've exceeded customer expectations in the past and how you embody the values of Service, Teamwork, Ambition, Responsibility, and Solutions.
Showcase Your Communication Skills: In both your CV and cover letter, demonstrate your sound communication skills. Use clear and engaging language to convey your message, and ensure there are no grammatical errors or typos.
How to prepare for a job interview at Grosvenor Casinos
✨Show Your Passion for People
As an Electronic Gaming Host, your ability to connect with customers is crucial. Be prepared to share examples of how you've created memorable experiences for guests in previous roles. Highlight your enthusiasm for making people feel welcomed and valued.
✨Demonstrate Your Knowledge of Electronic Gaming
Familiarize yourself with the latest trends and developments in electronic gaming. During the interview, discuss your favorite games and what excites you about the industry. This will show your genuine interest and help you stand out.
✨Emphasize Teamwork and Collaboration
The role requires working closely with colleagues to provide excellent service. Share specific instances where you've successfully collaborated with a team to enhance customer experience or solve problems. This will demonstrate your ability to work well in a team environment.
✨Prepare for Regulatory Questions
Since compliance with regulations is key, be ready to discuss your understanding of alcohol licensing, food safety, and responsible gambling practices. Showing that you take these responsibilities seriously will reflect positively on your candidacy.
