At a Glance
- Tasks: Lead a busy automotive center, ensuring top-notch customer service and achieving sales targets.
- Company: Join a dynamic company focused on automotive services with a commitment to employee development.
- Benefits: Enjoy perks like a pension scheme, life assurance, retail discounts, and wellbeing support.
- Why this job: This role offers growth opportunities, a supportive culture, and the chance to make an impact.
- Qualifications: Ideal candidates should have retail experience, strong communication skills, and management experience in automotive.
- Other info: Flexible working hours and comprehensive training programs available to enhance your career.
The predicted salary is between 36000 - 60000 £ per year.
Hours:
The Company’s normal opening times are Monday to Friday 8.30am to 6.00pm, Saturday 8.30am to 5.00pm, and Sunday 10.00am to 4.00pm. Working hours to be discussed at interview.
Salary:
Dependent on experience.
Benefits:
- NEST Pension Scheme enrolment after 3 months continuous service, paid via Salary Sacrifice.
- Life Assurance.
- Bonus Scheme.
- Wagestream – releases earnings by giving instant access to pay.
- Retail Discounts (High St, Online and much more).
- Staff Discounts.
- Wellbeing Support (Employee Assistance Programme, Financial Advice, Health).
- Training opportunities to further your career within the Company.
- In-house IMI accredited course to further your development & capability.
- In-house Hybrid & MOT training to improve skills & knowledge.
- Company Uniform including Safety Boots.
Holiday:
20 days per year, plus statutory holidays.
The Candidate:
The ideal candidate will have a flexible approach to tasks and be able to manage their own workload, be an excellent communicator with proven experience of working in a busy retail environment in an automotive setting. Experience in management within the motor vehicle sector would be an advantage.
Job Responsibilities:
- Ensure that Customers receive the best Customer Service and care to ensure that complaints are kept to a minimum.
- To ensure all sales targets and KPI’s are achieved.
- To maintain the cleanliness of the Centre and its equipment on an ongoing basis.
- To increase sales of products and services offered by the Company, in accordance with procedures.
- Recruit and interview all employees for the Centre.
- Identify any training needs for employees to progress and develop within the Company.
- Support other Centres, when asked, when necessary.
- To adhere to the Company’s Policies & Procedures including Health & Safety, Compliance and Stock Control.
- To comply with reasonable instructions from Management.
- The company will supply you with uniform, it must be clean and presentable at all times.
- Liaise with Head Office and other Departments.
The role reports directly to the Regional Manager.
NO AGENCIES PLEASE.
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Centre Manager employer: Web Recruit
Contact Detail:
Web Recruit Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Centre Manager
✨Tip Number 1
Familiarize yourself with the automotive retail environment. Understanding the specific challenges and customer expectations in this sector will help you stand out during the interview.
✨Tip Number 2
Highlight your management experience, especially in a busy setting. Be prepared to discuss specific examples of how you've successfully led teams and met sales targets in the past.
✨Tip Number 3
Demonstrate your commitment to customer service excellence. Think of instances where you went above and beyond to resolve customer issues or improve their experience.
✨Tip Number 4
Show your willingness to support and collaborate with other centers. Being a team player is crucial, so be ready to share examples of how you've worked effectively with others in previous roles.
We think you need these skills to ace Centre Manager
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the Centre Manager position. Make sure you understand the responsibilities and requirements, as this will help you tailor your application.
Highlight Relevant Experience: In your CV and cover letter, emphasize your experience in management within the automotive sector. Provide specific examples of how you've successfully managed teams and improved customer service in a busy retail environment.
Showcase Communication Skills: Since excellent communication is key for this role, make sure to highlight your communication skills in your application. Mention any relevant experiences where you effectively communicated with customers or team members.
Tailor Your Cover Letter: Write a personalized cover letter that addresses the specific needs of the company. Discuss how your flexible approach and ability to manage your workload make you a great fit for the Centre Manager position.
How to prepare for a job interview at Web Recruit
✨Show Your Flexibility
Since the ideal candidate should have a flexible approach to tasks, be prepared to discuss examples from your past experiences where you successfully adapted to changing situations or priorities.
✨Demonstrate Communication Skills
As an excellent communicator is essential for this role, practice articulating your thoughts clearly. Be ready to share instances where your communication skills helped resolve issues or improve customer service.
✨Highlight Management Experience
If you have experience in management within the motor vehicle sector, make sure to emphasize it. Discuss specific achievements and how you led your team to meet sales targets and KPIs.
✨Understand Company Policies
Familiarize yourself with the company's policies and procedures, especially regarding Health & Safety and Compliance. Being knowledgeable about these areas will show your commitment to adhering to company standards.