Graduate Entry-Level: Support Analyst

Exciting Career Opportunity! Join Our Growing Team as a Support Analyst! 🚀 📍 Location: Birmingham, UK (Hybrid role – Office-based with some travel to customer sites) 💼 Salary: £28,500 (rising to £30,500 after training period) Are you ready to take on a new opportunity and solve technical problems in the world of SaaS and insurance? We\’re looking for a Support Analyst to join a strong and motivated team! 🌟 🔍 What You\’ll Do: 🛠️ Troubleshoot and resolve customer queries and technical issues 💡 Provide advice on optimising system functionalities for users 📝 Help customers configure the system to meet their specific business needs 🤝 Build professional relationships by offering ongoing support 🧑‍💻 Work with internal teams to test and enhance system performance🌱 Career Development: Structured career path with regular feedback and clear targets 📈 Opportunities for growth into Senior or Lead Analyst roles Early responsibility for mentoring and guiding colleagues💼 Who We\’re Looking For: A degree holder (2:1 or above) in an analytical field (e.g., Maths, Economics, etc.) 📚 Strong A-Level results 🎓 Excellent problem-solving and communication skills 💡 Ability to quickly learn and apply new concepts in technology 💻 Team-focused with a passion for delivering high-quality service 🤝📚 Training & Growth: Comprehensive initial training and close mentoring 🎓 Ongoing opportunities for industry-recognised certifications 📜✨ Why Join Us? Work with a motivated and focused team 💪 Clear career progression with performance-based reviews 🚀 Salary £28,500, rising to £30,500 after training period 💸 25 days holiday (plus bank holidays), rising over time 🌴Ready to join a company where you can grow and make a real impact? Apply now to start your journey! 🌟 #SupportAnalyst #CareerOpportunity #SaaS #Technology #SoftwareIndustry #BirminghamJobs #GraduateJobs #CareerGrowth #HybridRole #Hiring #NewJob We Are Aspire Ltd are a Commited employer