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For Companies At a Glance
- Tasks: Lead a brilliant team to create an amazing Lounge experience for customers.
- Company: Join a fast-growing business known for its vibrant community atmosphere.
- Benefits: Enjoy overtime pay, staff discounts, paid breaks, and 28 days holiday!
- Why this job: Be part of a unique culture with opportunities for personal development and fun events like Loungefest.
- Qualifications: Experience as a General Manager or similar role in hospitality is essential.
- Other info: Follow us on LinkedIn or social media to learn more about our exciting journey!
The predicted salary is between 36000 - 60000 £ per year.
Lounges are pretty special places, and what makes them so special is the brilliant people who run them. The person who runs the brilliant people who run the Lounge has to be super-brilliant, and that’ll be you. Your standards will be as high as ours, but exactly how you do it will be unique to you. You’ll be responsible for leading your team to deliver 14 great shifts, taking full ownership so your Lounge is an amazing and unique place to work and a great place to be for the local community. You’ll be making sure every customer leaves happy. Which they tend to do. Thanks to your super-brilliant management.
The Good Stuff
- Overtime pay for every hour worked over contracted hours!
- Staff food on every shift.
- 50% off staff discount to enjoy outside working hours from day one.
- Paid breaks.
- 28 days holiday (inclusive of Bank Holidays) pro rata.
- Enhanced maternity and paternity pay after 2 years service.
- The most talked-about staff party in hospitality – Loungefest!
- Competitions and incentives (like jetting off on an all expenses paid trip with one of our suppliers).
- Company pension scheme.
- Long service awards.
- Power over your pay with Wagestream.
- Emotional and practical support via the Licenced Trade Charity.
- Great opportunity for personal development and career progression in a fast growing business.
- Achievable bonuses.
- Tips shared equally across the team, based on hours worked.
- Christmas and Boxing Day off!
What you’ll bring
- You are probably an existing General Manager, Assistant Manager, Deputy Manager or Restaurant Manager with a background in restaurants, bars, cafés or coffee shops.
- You will have experience of working in a bar environment with serving freshly made food and drinks preparation.
- You will be familiar with managing through clear KPIs and making decisions considering labour, stock, food safety requirements, customer sentiment plus others in line with brand standards and a budget.
- You will have delivered successful training and recruitment for front of house teams including servers through to Assistant Managers.
- Ideally some experience back of house; understanding what makes kitchen and kitchen teams click would be preferable.
If you want to find out more about us, follow us on LinkedIn or @life.at.loungers on TikTok and Instagram.
#J-18808-Ljbffr
General Manager employer: Lounge
Contact Detail:
Lounge Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land General Manager
✨Tip Number 1
Showcase your leadership skills during the interview. Be prepared to discuss specific examples of how you've successfully led teams in high-pressure environments, particularly in bars or restaurants.
✨Tip Number 2
Familiarize yourself with the brand's values and culture. Understanding what makes the Lounge unique will help you align your management style with their expectations and demonstrate your fit for the role.
✨Tip Number 3
Prepare to discuss your experience with KPIs and budget management. Highlight how you've used data to make informed decisions that improved customer satisfaction and operational efficiency.
✨Tip Number 4
Network with current or former employees if possible. They can provide insights into the company culture and expectations, which can be invaluable during your interview process.
We think you need these skills to ace General Manager
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a General Manager in a lounge setting. Highlight your relevant experience in managing teams and delivering exceptional customer service.
Tailor Your CV: Customize your CV to reflect your experience in the hospitality industry, particularly in bars or restaurants. Emphasize your leadership skills, ability to manage KPIs, and any relevant training or recruitment experience.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the hospitality industry and your unique management style. Mention specific examples of how you've successfully led teams and improved customer satisfaction in previous roles.
Highlight Your Achievements: In both your CV and cover letter, include quantifiable achievements that demonstrate your impact in previous positions. This could be in terms of sales growth, team performance, or customer feedback.
How to prepare for a job interview at Lounge
✨Show Your Leadership Style
As a General Manager, your leadership style is crucial. Be prepared to discuss how you motivate and inspire your team, share examples of successful training initiatives you've led, and explain how you handle challenges in a bar environment.
✨Know the KPIs
Familiarize yourself with key performance indicators relevant to the role. Be ready to discuss how you've used KPIs to drive performance, manage labor costs, and ensure customer satisfaction in previous positions.
✨Demonstrate Your Customer Focus
Customer happiness is a priority. Prepare to share specific examples of how you've ensured customers leave happy, whether through service improvements, menu changes, or community engagement initiatives.
✨Understand the Back of House
While your focus will be on front-of-house operations, having a grasp of back-of-house dynamics is beneficial. Be ready to discuss your experience with kitchen teams and how you ensure smooth collaboration between front and back of house.
