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For Companies At a Glance
- Tasks: Manage client accounts, handle enquiries, and ensure top-notch customer service.
- Company: Join a dynamic team with a focus on growth and client relationships.
- Benefits: Enjoy hybrid working, gym memberships, and a fantastic employee car scheme.
- Why this job: Be part of a vibrant culture with learning opportunities and flexible hours.
- Qualifications: Experience in account management or customer service is essential.
- Other info: Realistic earnings of £27,825 with a 5% bonus opportunity.
The predicted salary is between 25000 - 30000 £ per year.
Location: Hybrid (2 Days Remote, 3 Days Office After Probation)
Salary: £26,500 + 5% Bonus Opportunity (Realistic Earnings: £27,825)
Hours: Monday – Friday, 37.5 hours (Flexible Between 8 AM – 6 PM)
Why Join Us?
- Hybrid working – 2 days remote after probation
- 6% pension contribution
- Employee car scheme – Drive a fully insured brand new car for just £200/month (you can add family members also)
- Gym memberships & well-being hours
- 25-30 days holiday (based on service)
- Enhanced maternity, paternity & premature baby leave
- Learning & development opportunities
- Plus many more amazing benefits
About the Role
We are looking for an experienced Account Manager to join our dynamic team. As an Account Manager, you will be responsible for managing client accounts, handling various enquiries, and ensuring exceptional customer service. No two days will be the same, and you will play a key role in maintaining and growing business relationships.
What You’ll Be Doing
- Acting as the main point of contact for assigned accounts, ensuring excellent client management
- Assisting customers with enquiries via email & phone
- Managing business customer relationships and strengthening key accounts
- Handling enquiries from start to finish and providing tailored solutions
- Resolving complaints where required and ensuring a positive outcome
- Liaising with third parties & internal teams to support client needs
- Completing high volumes of administrative tasks related to account management
What We’re Looking For
- Previous experience in an Account Manager role or telephone-based customer service/call centre experience
- Ability to manage multiple client accounts and meet deadlines
- Strong communication, negotiation, and relationship management skills
- Excellent multitasking and organisational abilities
- Strong administrative skills with attention to detail
- Proficiency in Microsoft Office (Excel & Outlook)
If you’re a proactive and results-driven Account Manager looking to take the next step in your career, we want to hear from you! To apply, please submit your CV or contact Fran Curtis for more details.
Account Manager employer: Dynamite Recruitment
Contact Detail:
Dynamite Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Manager
✨Tip Number 1
Familiarise yourself with our company culture and values. Understanding what makes us tick will help you align your approach during interviews and discussions, showcasing how you can contribute to our team.
✨Tip Number 2
Prepare specific examples from your previous experience that demonstrate your ability to manage client accounts effectively. Highlight instances where you've successfully resolved issues or strengthened relationships, as this will resonate well with us.
✨Tip Number 3
Brush up on your Microsoft Office skills, particularly Excel and Outlook. Being proficient in these tools is crucial for the role, and showing your competence can set you apart from other candidates.
✨Tip Number 4
Network with current or former employees if possible. They can provide insights into the role and the team dynamics, which can be invaluable when preparing for your interview with us.
We think you need these skills to ace Account Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in account management or customer service. Use keywords from the job description to demonstrate that you meet the requirements.
Craft a Compelling Cover Letter: Write a cover letter that showcases your communication and relationship management skills. Mention specific examples of how you've successfully managed client accounts in the past.
Highlight Relevant Skills: Emphasise your multitasking, organisational abilities, and proficiency in Microsoft Office. These are crucial for the role and should be clearly stated in your application.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects attention to detail, which is essential for an Account Manager.
How to prepare for a job interview at Dynamite Recruitment
✨Know Your Accounts
Before the interview, research the company’s existing client accounts and their industries. This will help you demonstrate your understanding of their business and how you can contribute to managing and growing these relationships.
✨Showcase Your Communication Skills
As an Account Manager, strong communication is key. Prepare examples of how you've effectively communicated with clients in the past, whether through resolving complaints or providing tailored solutions. This will highlight your ability to manage client relationships.
✨Demonstrate Multitasking Abilities
Be ready to discuss how you handle multiple accounts and deadlines simultaneously. Share specific instances where you successfully managed competing priorities, showcasing your organisational skills and ability to stay calm under pressure.
✨Prepare Questions
At the end of the interview, have a few thoughtful questions prepared about the role and the company culture. This shows your genuine interest in the position and helps you assess if it’s the right fit for you.
