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- Tasks: Assist in processing customs declarations and ensure timely service for clients.
- Company: P&O Ferrymasters is a leading logistics company, part of DP World, facilitating global trade.
- Benefits: Enjoy a competitive salary, pension scheme, travel discounts, and wellness programs.
- Why this job: Join a dedicated team, gain valuable experience, and contribute to international logistics.
- Qualifications: Knowledge of customs processes and excellent organizational skills are essential.
- Other info: Full-time role with rotating Saturday shifts; opportunities for personal and professional development.
Customs Declaration Clerk – Join our team if you re looking for a challenging and rewarding career! P&O Ferrymasters are looking for a Customs Declaration Clerk to join us in our Ipswich or Dover offices.
Fantastic benefits include:
- Competitive Salary: £25,000 – £27,500 per annum (depending on experience).
- Company pension scheme
- Free on-site parking
- Benefits: – Company pension, P&O Ferries travel discounts, Employee Assistance Scheme and an employee wellbeing programme along with opportunities for personal and professional training and development. We also offer a benefits platform including a wide range of voluntary health insurances, cycle to work, green car lease, together with home tec and retail discounts.
- Hours: This is a full-time role working Monday to Friday with a rotating Saturday shift (currently one week in three or four, after working a Saturday you will have a day off in following week). Shifts are 0700hrs to 1500hrs and 0900hrs to 1700hrs, currently one week in three or four with an early start.
Your role:
As the Customs Declaration Clerk you will assist the Customs Declaration Manager in achieving team objectives and delivering service excellence to our clients. You will be part of a highly dedicated team of Customs professionals, which is responsible for delivering the highest quality of service to an internationally dedicated client base. You will be responsible for ensuring customs declarations are processed in a timely manner and ensuring any queries are dealt with as soon as possible.
Other key responsibilities:
- Recording and reviewing customs declaration requests from clients
- Updating systems with all relevant customs declaration information in an effective and efficient way
- Recording details of duties paid by P&O Ferrymasters and ensuring recovery from clients
- Liaising with clients to ensure their customs declaration needs are met
- Ensuring sufficient information is received and shared with the carriers to maintain a smooth delivery service to final destination and avoids delays
About you:
As the successful Customs Declaration Clerk, you will have knowledge of CDS (Home use entries, IP, Simplified Frontier Declarations), Destin8 and CNS (Compass), as well as an understanding of Microsoft software. You will have excellent organisational skills, including ability to prioritise and manage own workload. You will also show attention to detail and accuracy, with the ability to deal with large amounts of information and quickly adjust with decisiveness and integrity. You will have excellent communication and influencing skills (both verbal and written). The ability to speak another European language would also be an advantage.
Who are we?
We are P&O Ferrymasters, and we work with some of the largest companies in the world to make sure that their goods get to where they need to on time and efficiently. We have locations across Europe and the Northern Mediterranean and our routes cover road, rail, and sea.
We operate from over 20 locations in 13 countries and work with some of the best-known global household names.
We are a part of DP World who are one of the largest global logistics companies in the world; at any one time 10% of all shipping containers in the world are being shipped by DP World. We are proud to lead the future of logistics to help enable global trade in the 21st century and beyond.
Do you have what we re looking for? And does this Customs Declaration Assistant role sound like the perfect opportunity for you? We hope so in which case, now s the time to let us know! Please apply with your CV and covering letter as soon as possible. We look forward to hearing from you!
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No recruitment agencies, please
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Customs Declaration Clerk employer: P&O Ferrymasters Ltd
Contact Detail:
P&O Ferrymasters Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customs Declaration Clerk
✨Tip Number 1
Familiarize yourself with customs regulations and procedures, especially CDS, Destin8, and CNS. This knowledge will not only help you in the interview but also demonstrate your commitment to the role.
✨Tip Number 2
Highlight any experience you have with managing large amounts of information and your ability to prioritize tasks. This is crucial for a Customs Declaration Clerk, as you'll need to handle multiple requests efficiently.
✨Tip Number 3
Showcase your communication skills by preparing examples of how you've effectively liaised with clients or colleagues in the past. This will illustrate your ability to meet client needs and resolve queries promptly.
✨Tip Number 4
If you speak another European language, make sure to mention it! This can set you apart from other candidates and is a valuable asset in a role that deals with international clients.
We think you need these skills to ace Customs Declaration Clerk
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the Customs Declaration Clerk role. Emphasize your knowledge of customs declarations, CDS, Destin8, and CNS, as well as any experience in logistics or customer service.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the position and the company. Mention specific reasons why you want to work at P&O Ferrymasters and how your background makes you a great fit for their team.
Highlight Communication Skills: Since excellent communication is key for this role, provide examples in your application that demonstrate your verbal and written communication skills. If you speak another European language, be sure to mention it!
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for a Customs Declaration Clerk.
How to prepare for a job interview at P&O Ferrymasters Ltd
✨Know Your Customs Regulations
Make sure you brush up on your knowledge of customs regulations, especially CDS, Destin8, and CNS. Being able to discuss these topics confidently will show that you're well-prepared and understand the core responsibilities of the role.
✨Demonstrate Attention to Detail
Prepare examples from your past experiences where your attention to detail made a difference. This role requires accuracy in processing customs declarations, so showcasing your ability to manage large amounts of information effectively is key.
✨Highlight Your Communication Skills
Since the job involves liaising with clients, be ready to discuss how you've successfully communicated in previous roles. Whether it's verbal or written communication, providing specific examples will help illustrate your skills.
✨Showcase Your Organizational Skills
Be prepared to talk about how you prioritize tasks and manage your workload. The ability to handle multiple requests efficiently is crucial for this position, so sharing strategies you've used in the past can set you apart.
