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For Companies At a Glance
- Tasks: Greet patients, manage diaries, and ensure smooth clinic operations.
- Company: Join a prestigious private medical clinic on Harley Street.
- Benefits: Earn up to £30,000 with great perks in a beautiful office environment.
- Why this job: Be part of a dynamic team that values learning and patient care.
- Qualifications: Minimum 2 years in customer-facing roles; self-motivated and open to feedback.
- Other info: Permanent role with varied shifts; ideal for those eager to grow in healthcare.
The predicted salary is between 24000 - 30000 £ per year.
A renowned private medical clinic based on Harley Street urgently requires a Clinic Coordinator / Receptionist to meet and greet patients and coordinate diaries for clinicians and nurses. Housed in the most beautiful offices, the Clinic Coordinator / Receptionist role pays up to £30,000 plus benefits. We are looking for a minimum of 2 years of experience in customer-facing roles. This is a permanent role. Hours: 42 hours a week, including a 1-hour lunch break. Shifts are typically 6:30-15:00, 08:00-16:30, 9:00-17:30, 9:30-18:00 and 12:00-20:30. The candidates for the Clinic Coordinator/Receptionist position need to be self-motivated and eager to learn, as well as able to take direct feedback on board that is constructive but not personal, given the busy nature of the clinic. Clinic Coordinator / Receptionist duties: You will need to provide all the information that the client requires to enjoy their visit to the clinic. Meet and greet patients and ensure all the patients’ needs are met while visiting the practice Liaising with Surgeons, Optometrists, Nurses and Patient Care Coordinators to ensure the smooth running of the patient\’s journey within the clinic Managing and coordinating multiple complex diaries of 8 Optometrists and 4 Surgeons. Initial point of contact and gatekeeping for all patients, daily vendors, visiting clinicians and contractors Taking payments and processing refunds on several databases Gathering feedback from patients via questionnaires, testimonials and electronic methods Keeping clinic areas clean and tidy and of an excellent standard To complete all relevant administration, including scanning patient information, booking appointments, preparing templates, updating patient databases and making sure legal documents are submitted correctly
Clinic Coordinator / Receptionist employer: IDA Recruitment Ltd
Contact Detail:
IDA Recruitment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Clinic Coordinator / Receptionist
✨Tip Number 1
Familiarise yourself with the specific needs of a medical clinic environment. Understanding the dynamics of patient care and the importance of a smooth patient journey will help you stand out during interviews.
✨Tip Number 2
Highlight your experience in managing complex schedules. Be prepared to discuss specific examples of how you've successfully coordinated multiple diaries or appointments in previous roles.
✨Tip Number 3
Demonstrate your customer service skills by preparing anecdotes that showcase your ability to handle challenging situations with patients. This will show your potential employer that you're capable of maintaining a calm and professional demeanour.
✨Tip Number 4
Research the clinic's values and mission. Being able to articulate how your personal values align with theirs can make a strong impression and demonstrate your genuine interest in the role.
We think you need these skills to ace Clinic Coordinator / Receptionist
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer-facing roles. Emphasise any previous positions where you managed diaries or coordinated schedules, as this is crucial for the Clinic Coordinator role.
Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the clinic. Mention your ability to handle feedback positively and your eagerness to learn, as these traits are specifically sought after.
Highlight Relevant Skills: In your application, focus on skills such as communication, organisation, and multitasking. Provide examples of how you've successfully managed multiple tasks or worked with diverse teams in previous roles.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any errors. A polished application reflects your attention to detail, which is essential for the Clinic Coordinator position.
How to prepare for a job interview at IDA Recruitment Ltd
✨Showcase Your Customer Service Skills
As a Clinic Coordinator / Receptionist, you'll be the first point of contact for patients. Highlight your experience in customer-facing roles and provide examples of how you've successfully managed patient interactions in the past.
✨Demonstrate Organisational Abilities
This role involves managing multiple complex diaries. Be prepared to discuss your organisational skills and any tools or methods you use to keep track of appointments and schedules efficiently.
✨Emphasise Your Teamwork Experience
You'll be liaising with various healthcare professionals. Share examples of how you've worked collaboratively in a team environment, especially in high-pressure situations, to ensure smooth operations.
✨Be Open to Feedback
The clinic values self-motivation and the ability to take constructive feedback. Prepare to discuss how you've handled feedback in the past and how it has helped you improve in your roles.
