Catering Manager

Catering Manager

Job Title: Catering Manager

Location: Doha, Qatar

Company: Lusail Hospitality and Services

Department: Food & Beverage / Catering

Key Responsibilities:

Event Planning & Coordination:

• Plan, organize, and execute catering events, ensuring seamless service for corporate functions, weddings, galas, and private gatherings.
• Collaborate with clients to understand their needs, create customized menus, and provide expert recommendations.
• Ensure all catering events adhere to high standards of protocol, etiquette, and presentation.

Protocol & Etiquette:

• Train and oversee staff in proper service etiquette, formal dining protocols, and high-profile event execution.
• Manage catering for VIP events, ensuring impeccable presentation and guest experience.
• Maintain professionalism and discretion when handling high-end clientele, corporate executives, and dignitaries.

Operations & Staff Management:

• Supervise catering staff, assign roles, and ensure smooth coordination between kitchen and service teams.
• Conduct staff training on food handling, customer service, and efficiency in high-pressure environments.
• Maintain a strong focus on customer service, ensuring a memorable and hospitable guest experience.

Food & Beverage Quality Control:

• Oversee food preparation, presentation, and service to maintain high-quality standards.
• Ensure compliance with food safety regulations, hygiene standards, and best practices.
• Work closely with chefs and kitchen staff to develop innovative and seasonal menus.

Budgeting & Cost Management:

• Manage catering budgets, control costs, and optimize revenue while maintaining quality.
• Negotiate contracts with vendors and suppliers to secure the best pricing on ingredients and event essentials.
• Monitor inventory levels and minimize waste through efficient planning.

Client Relations & Sales:

• Develop and maintain relationships with corporate clients, event planners, and private customers to drive repeat business.
• Create catering proposals and contracts, ensuring clarity on pricing, logistics, and service expectations.
• Handle client feedback professionally and implement improvements to enhance service.

Compliance & Safety:

• Ensure all catering operations comply with health and safety regulations.
• Train staff on food handling procedures, allergen awareness, and emergency response protocols.
• Maintain catering equipment and venues in optimal condition.

Qualifications & Experience:

• Bachelor’s degree in Hospitality Management, Business Administration, or a related field (preferred).
• 5+ years of experience in catering management, food service, or F&B operations.
• Strong knowledge of menu planning, dietary restrictions, and food presentation.
• Experience in budget management, cost control, and vendor negotiations.
• Excellent leadership, communication, and problem-solving skills.
• Ability to work under pressure and manage multiple events simultaneously.

Key Competencies:

✅ Strong leadership and team management skills

✅ Excellent customer service and negotiation abilities

✅ Ability to handle large-scale catering operations

✅ Financial and cost control expertise

✅ Knowledge of food safety and hygiene regulations