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For Companies At a Glance
- Tasks: Lead the strategy and commercialization of Credit and Consumer Solutions in the UK & Ireland.
- Company: Join Visa, a global leader in digital payments, transforming how the world pays and gets paid.
- Benefits: Enjoy competitive salary, career growth opportunities, and a dynamic work environment.
- Why this job: Be part of a team driving innovation in financial solutions that impact millions of consumers.
- Qualifications: Seeking experienced product leaders with a background in credit/lending and strong problem-solving skills.
- Other info: This role offers the chance to mentor a talented team and shape the future of consumer finance.
The predicted salary is between 72000 - 108000 £ per year.
Senior Director, Head of Credit and Consumer Solutions, UK & Ireland
Product, Program, and Project Management (Non-Technical)
- Overall responsibility for GTM strategy, solution management and commercialisation of the ‘Credit and Consumer Solutions’ portfolio for the UK & Ireland markets; Credit and Core solutions (credit proposition, instalments, debit and prepaid), Everyday Payment solutions (Visa Issuer APIs and Partner-based solutions for consumer proposition), Premium and HNW solutions, and deployment across clients: issuers, fintechs, agents and processors.
- Lead a team of Product managers that will act as both the Subject Matter Experts (SMEs) and Specialised Sales across Visa’s Credit and Consumer Solutions, ensuring client-facing teams have the knowledge, collateral and support they need to rapidly grow product penetration and revenue.
- Responsible for the mid and long term commercialisation (P&L, revenues direct and indirect) for all Credit and Consumer solutions in UK & I, including existing solutions and those in early ideation and concept stages, and work closely with the Value-Added-Services (VAS) organisation to propose end-to-end solutions to clients (e.g., Banking and Lending capabilities from the Tink solution suite, merchant info, Pre-dispute, etc.).
- Grow current consumer credit portfolios across European clients, energise dormant/stagnant portfolios, support premium portfolio growth, enhance portfolios in an ethical manner to ensure affordability and regulatory compliance.
- Deepen prepaid and debit portfolios across clients, ensuring feature and pricing competitiveness including deployment of debit card based instalments.
- Scale the Premium, Loyalty and Cross-border opportunities across the cluster and connect the dots between client needs and available capabilities across Consumer solutions and the wider Product team.
- Drive solutions adoption in European markets and look at commercial opportunities to scale/distribute that allows for broadening credit and instalments products across new markets (e.g. Ireland), and expanding in existing markets (e.g., UK).
- Drive critical client engagements at both senior and working-team levels across the sales and commercialisation cycle of the various solutions, and actively manage pipeline of sales opportunities across clients types and against annual P&L targets, and work closely with the sales organisation (VAS, AEs) to drive deals and projects to closure.
- Contribute to Visa 2030 strategy through specific client-led sprints to actively provide feedback and requirement into the Regional/Global product roadmaps to ensure solutions are fit for purpose and market ready and continue to innovate to reflect customer and consumers needs. Focus on Premium/HNW and new Credit capabilities/solutions across the lending value chain.
- Provide regular updates and reporting to leadership levels of Visa management on key metrics and objectives; adapt overall programme tactics and strategies to address challenges/issues/opportunities.
- As requirements of this role and key priorities and initiatives evolve, adapt to growing needs of the team and broader Products organisation.
- People are a critical resource at Visa. Actively manage the team, help prioritise activities and opportunities, while providing mentoring and coaching to direct reports and helping identify growth and development opportunities for team members within the team and across the wider Visa organisation.
What we’re after
- We are looking for a seasoned Product leader with Credit/Lending experience in technology or financial services roles.
- Deep background in an issuing institution managing and growing credit portfolios, understanding of lending value-chain, capabilities required to underwrite and manage credit/consumer loans end to end.
- Industry knowledge of BNPL and solution vendors is nice to have.
- Curious and inquisitive problem solver – thrives in difficult and big problem spaces.
- Rigorous thinker, ability to transpose business, financial and technical understanding to relevant market inputs with sales and product teams as well as with external client discussions – leading to commercial & revenue opportunities.
- Deep understanding of how to scale and distribute products/services within a technology company.
- Ownership and driving impact are important aspects to the role, must have the mindset to fully understand and quickly overcome commercial, technical, industry and internal challenges to succeed.
- Comfortable in iterative and continuous change to maximise opportunities and drive efficiencies.
- Strong ability to progress solutions and enhancements with urgency and prioritised focus for commercial and strategic benefits for our customers and Visa.
Senior Director, Head of Credit and Consumer Solutions, UK & Ireland employer: Visa Inc.
Contact Detail:
Visa Inc. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Director, Head of Credit and Consumer Solutions, UK & Ireland
✨Tip Number 1
Make sure to showcase your experience in managing credit portfolios and your understanding of the lending value chain during networking opportunities. Connect with professionals in the financial services sector, especially those with a focus on credit and consumer solutions.
✨Tip Number 2
Stay updated on the latest trends in BNPL (Buy Now Pay Later) solutions and familiarize yourself with key solution vendors. This knowledge will not only help you in interviews but also demonstrate your commitment to understanding the market landscape.
✨Tip Number 3
Prepare to discuss specific examples of how you've driven product adoption and scaled services in previous roles. Highlight your ability to navigate complex challenges and deliver results, as this aligns with the expectations for the Senior Director position.
✨Tip Number 4
Engage with Visa's current initiatives and strategies, particularly around their 2030 vision. Understanding their goals will allow you to tailor your discussions and show how your experience can contribute to their objectives.
We think you need these skills to ace Senior Director, Head of Credit and Consumer Solutions, UK & Ireland
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in product management, credit solutions, and commercialisation strategies. Use specific examples that demonstrate your leadership in growing credit portfolios and managing teams.
Craft a Compelling Cover Letter: In your cover letter, express your passion for the role and how your background aligns with Visa's goals. Discuss your experience with credit and consumer solutions, and how you can contribute to the company's growth in the UK and Ireland markets.
Showcase Your Problem-Solving Skills: Provide examples of how you've tackled complex challenges in previous roles. Highlight your ability to think critically and adapt to changing market conditions, which is essential for this position.
Highlight Team Leadership Experience: Emphasize your experience in managing and mentoring teams. Discuss how you've helped team members grow and succeed, as well as how you prioritize activities to meet business objectives.
How to prepare for a job interview at Visa Inc.
✨Showcase Your Leadership Experience
As a Senior Director, you'll need to demonstrate your ability to lead teams effectively. Prepare examples of how you've successfully managed product teams, mentored team members, and driven results in previous roles.
✨Understand the Credit and Consumer Solutions Landscape
Familiarize yourself with the current trends and challenges in credit and consumer solutions, especially in the UK and Ireland markets. Be ready to discuss how you can leverage your knowledge to drive Visa's offerings forward.
✨Prepare for Client Engagement Scenarios
Since client engagement is critical, think of scenarios where you've successfully managed client relationships or closed significant deals. Be prepared to share these stories and highlight your strategic approach.
✨Demonstrate Problem-Solving Skills
The role requires a curious and inquisitive mindset. Prepare to discuss complex problems you've faced in the past and how you approached them. Highlight your ability to think rigorously and adapt to changing circumstances.
