Bar and Wait Roles

Role OverviewOur Values EXCELLENCE Striving for excellence in every aspect of the MCC’s operations. Valuing continuous improvement, pushing boundaries to achieve the best outcomes for Members, players and visitors. From the world-class cricket schedule to the maintenance of Lord’s Cricket Ground, we aim to drive forward the game of cricket. TEAMWORK Creating a cohesive and supportive environment to create shared goals and responsibilities. Success in our team performance benefit all who come to Lord’s. By valuing teamwork at MCC we create a positive and inclusive environment. INTEGRITY Striving for honesty, fairness and ethical conduct in all aspects of cricket. Integrity, both on and off the field of play, is at the heart of MCC. Promote a culture of sportsmanship celebrated by those within the Club and those who visit to play or watch.  The bar & waiting role involves: Completing room setup & breakdown Counting kit & stock Attending briefings  Providing a warm and friendly welcome to customers Serving food and beverages with the highest standard  Effectively and efficiently responding to customer queries and needs Enhancing the customer experience when the opportunity arises and going above and beyond Learning and retaining product knowledge that can be confidently passed on to customers Acting as an ambassador for the prestigious Lord's brand Maintaining our high presentation standards Adhering to uniform standards Following correct procedures regarding room setup and breakdown Always Complying with Health and Safety procedures Additional information: Zero hours Casual Worker Agreement, offering flexibility. We welcome applications for this Bar & Wait role from candidates with any of the following skills or experience: Bar, Retail, Hospitality, Events, Front of House, Bar Tender, Retail, Waiter. About the RoleWould you like the opportunity to work at Lord's, the Home of Cricket and the most famous cricket ground in the world? Marylebone Cricket Club (MCC) is looking for enthusiastic individuals to join our Food & Beverage team ahead of another busy cricket season at Lord's. Lord's is a sports and events venue where the best wants to perform, both on and off the field. We take pride in our reputation for providing some of the finest food and service within the sports industry.  Are you someone who can be attentive to our guests, go the extra mile and create unforgettable memories? If you believe you have what it takes to join our team, then we would love to hear from you! Benefits London Living Wage (plus holiday pay). No experience needed (Full & paid training provided). Progression & Promotion opportunities. Casual work with excellent flexibility. Involvement in the event and being part of the cricket atmosphere! Fun team culture and social possibilities. Free meal on Major Match days. Essential SkillsEssential Skills Team player who is flexible and reliable Ability to deliver exceptional customer service with a smile Good communication skills and someone happy to speak to customers to offer recommendations and information Ability to work well under pressure in a fast-paced environment and thrive on a challenge Willingness to learn about the food and drinks served, including allergens Good food and drinks knowledge Take pride in contributing to the enjoyment of our guests A high standard of personal presentation and hygiene Hardworking and proactive in solving issues and queries that may arise