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- Tasks: Manage and support hybrid Windows/Linux environments, ensuring performance and security.
- Company: Join a dynamic team focused on operational excellence in a tech-driven environment.
- Benefits: Enjoy a hybrid work model, competitive salary, and opportunities for professional growth.
- Why this job: Be part of a culture that values innovation, collaboration, and technical skill development.
- Qualifications: Experience with Windows Server, Linux, automation tools, and networking concepts required.
- Other info: Participate in on-call rotations and contribute to exciting automation projects.
The predicted salary is between 30000 - 37500 £ per year.
We are looking for a dedicated Platform Support Engineer to ensure the operational health, performance, and security of a hybrid server environment. In this role, you will manage both Windows and Linux platforms, applying patches, enforcing configuration standards, and supporting core infrastructure services such as Active Directory and SQL environments.
You'll also contribute to automation efforts using Ansible and Terraform, helping to streamline server maintenance and enhance consistency across the environment. This role is ideal for a technically skilled professional focused on infrastructure stability, automation, and operational excellence.
Key Responsibilities- Maintain and monitor hybrid Windows/Linux environments for performance, security, and compliance
- Apply patching and configuration standards using tools such as SCCM, WSUS, and Red Hat Satellite
- Support and troubleshoot Active Directory, SQL Server, and critical platform services
- Develop and manage automation scripts and workflows using Ansible, Terraform, or PowerShell
- Collaborate with engineering teams to support infrastructure upgrades and issue resolution
- Contribute to root cause analysis and implement preventative measures
- Document support procedures and maintain a comprehensive knowledge base
- Participate in on-call rotations and incident response efforts as needed
- Windows Server administration and support
- Red Hat Enterprise Linux or equivalent Linux server support
- Configuration and patching using SCCM, WSUS, and Red Hat Satellite
- Strong knowledge of Active Directory architecture and troubleshooting
- Automation with Ansible, Terraform, and/or Scripting languages (eg PowerShell, Python)
- Understanding of networking concepts (DNS, DHCP, VLANs, Firewalls)
- Familiarity with monitoring tools such as SolarWinds
- Exposure to virtualisation platforms (VMware, Citrix, or Hyper-V)
- Experience with cloud infrastructure (Azure, AWS, or GCP) is a plus
- Certifications such as MCSE, RHCSA/RHCE, or ITIL desirable
Platform Support Engineer employer: Network IT Recruitment
Contact Detail:
Network IT Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Platform Support Engineer
✨Tip Number 1
Familiarise yourself with the specific technologies mentioned in the job description, such as Windows Server, Red Hat Linux, and automation tools like Ansible and Terraform. Having hands-on experience or relevant projects to discuss can really set you apart during interviews.
✨Tip Number 2
Network with current or former employees of StudySmarter on platforms like LinkedIn. Engaging with them can provide insights into the company culture and the specifics of the Platform Support Engineer role, which can be invaluable during your interview.
✨Tip Number 3
Prepare to discuss real-world scenarios where you've applied your skills in troubleshooting and automation. Be ready to explain how you approached problems and what solutions you implemented, as this will demonstrate your practical knowledge and problem-solving abilities.
✨Tip Number 4
Stay updated on the latest trends and best practices in server management and automation. Being able to discuss recent developments or tools in the industry during your interview shows that you're proactive and genuinely interested in the field.
We think you need these skills to ace Platform Support Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience with Windows and Linux server administration, as well as any automation skills you have with tools like Ansible or Terraform. Use keywords from the job description to catch the employer's attention.
Craft a Strong Cover Letter: In your cover letter, express your passion for infrastructure stability and operational excellence. Mention specific experiences where you've successfully managed hybrid environments or contributed to automation efforts, demonstrating how you align with the role.
Showcase Technical Skills: Clearly list your technical skills related to Active Directory, SQL Server, and patch management tools like SCCM and WSUS. Providing examples of how you've used these skills in previous roles can strengthen your application.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for a Platform Support Engineer.
How to prepare for a job interview at Network IT Recruitment
✨Showcase Your Technical Skills
Be prepared to discuss your experience with Windows and Linux server administration. Highlight specific examples of how you've applied patches, enforced configuration standards, or supported Active Directory and SQL environments in previous roles.
✨Demonstrate Automation Knowledge
Since automation is a key part of the role, be ready to talk about your experience with tools like Ansible and Terraform. Share any scripts or workflows you've developed and explain how they improved efficiency or consistency in your past work.
✨Understand Networking Concepts
Brush up on your knowledge of networking concepts such as DNS, DHCP, VLANs, and Firewalls. Be prepared to answer questions that assess your understanding of these topics, as they are crucial for maintaining a stable hybrid environment.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that test your problem-solving skills. Think of situations where you had to troubleshoot issues or implement preventative measures, and be ready to explain your thought process and the outcomes.
