Graduate Business Development Executive

• Provide administrative support to the team, including Sales order processing and handling inbound calls or requests.

• Taking care of customer questions via phone, mail, online & chat.

• Responding to customers in a timely, friendly, helpful & professional manner.

• Helping to resolve customer issues & working hard to solve problems for/with them

• Maintaining records and tracking communications

• Assisting customers with placing orders and make product recommendations

• Collaborate with team members to resolve issues and improve processes

• Think creatively about potential opportunities for refill

• Pitch in with other group tasks around the office as needed to maintain a smooth, efficient and positive work environment

• Take part in company wide initiatives, volunteering days, campaigns and office activities to help us achieve our goals to eliminate waste from the supply of cleaning, laundry & personal care goods

Are you a graduate looking for your first or next opportunity?

Do you have a passion for sustainability?

Does a commercial role with no experience neccessary within the eco household and personal care chemicals manufacturing industry interest you?

Are you a confident and ambitious individual with great communication skills?

If you know how to write a good email, hold a good conversation, are passionate about sustainability, eliminating plastic waste and providing brilliant customer service, + Degree qualification

• Some experience within a customer service or sales role with direct customer contact preferred.

• Team player with a shared commitment to our values: sustainability, hard work, and kindness.

• Is forward thinking with a passion for sustainability

• Has a positive attitude. Professional, confident, and diplomatic when liaising with others

• Excellent communication and interpersonal skills, able to maintain strong relationships with external customers and internal colleagues. Works well collaboratively and is willing to support others in the team

• Is reliable, punctual, self-disciplined & responsible

• Efficient, organized and has the ability to multitask and can prioritise tasks effectively

• Is able to undertake tasks under direction. Receptive to feedback and able to challenge constructively

• Strong attention to detail and willingness to learn and develop reconciliation skills. Has a sensitive eye for detail & is really great with customers!

• Is proficient with computer and IT systems. Proficiency in Microsoft Office packages (e.g. Word, Excel)