At a Glance
- Tasks: Lead daily cafe operations and ensure top-notch service for our customers.
- Company: Join Costa, a major High Street brand known for its commitment to quality and customer satisfaction.
- Benefits: Enjoy career progression opportunities and a supportive work environment.
- Why this job: Be part of a vibrant team that values your contributions and invests in your growth.
- Qualifications: Looking for dedicated individuals with a passion for customer service and leadership skills.
- Other info: Full-time position with a 35-hour work week.
The predicted salary is between 24000 - 36000 £ per year.
We’re currently recruiting a dedicated Cafe Supervisor to help ensure the smooth running of the operations in a major High Street brand on a full time basis, contracted to 35 hours per week.
As a Cafe Supervisor, you will use your skills to maintain a high standard of quality work. In return, you will have the chance to progress your career with a company that invests in its people, celebrates ind…
Cafe Supervisor - Costa employer: One Retail
Contact Detail:
One Retail Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Cafe Supervisor - Costa
✨Tip Number 1
Familiarize yourself with Costa's brand values and customer service standards. This will help you demonstrate your alignment with their mission during the interview.
✨Tip Number 2
Highlight any previous experience in a supervisory role, especially in a café or restaurant setting. Be ready to share specific examples of how you managed a team or improved operations.
✨Tip Number 3
Prepare to discuss how you handle customer complaints and ensure a positive experience for all guests. This is crucial for a Cafe Supervisor role.
✨Tip Number 4
Show your enthusiasm for coffee and the café culture. Being passionate about the product can set you apart from other candidates and resonate well with the hiring team.
We think you need these skills to ace Cafe Supervisor - Costa
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the Cafe Supervisor position. Understand the key responsibilities and required skills, so you can tailor your application accordingly.
Highlight Relevant Experience: In your CV and cover letter, emphasize any previous experience in a supervisory role or in the hospitality industry. Use specific examples to demonstrate how your skills align with the requirements of the position.
Showcase Your Passion: Express your enthusiasm for working in a high street brand like Costa. Mention why you are passionate about customer service and how you can contribute to maintaining high standards in the cafe.
Proofread Your Application: Before submitting your application, make sure to proofread your documents for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at One Retail
✨Show Your Passion for Customer Service
As a Cafe Supervisor, your role revolves around ensuring customer satisfaction. Be prepared to share examples of how you've gone above and beyond for customers in previous roles.
✨Demonstrate Leadership Skills
Highlight your experience in leading teams and managing operations. Discuss specific instances where you successfully motivated your team or resolved conflicts.
✨Know the Brand Inside Out
Research Costa's values, products, and recent initiatives. Showing that you understand the brand will demonstrate your commitment and enthusiasm for the role.
✨Prepare for Situational Questions
Expect questions about how you would handle various scenarios in the cafe. Think through potential challenges and how you would address them effectively.