Account Manager

Account Manager

Droitwich Full-Time 28800 - 48000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Build client relationships and drive new business to meet sales targets.
  • Company: Join a dynamic team at National Skills Agency, a leader in employment solutions.
  • Benefits: Enjoy competitive pay, professional development, and a supportive work culture.
  • Why this job: This role offers growth opportunities and the chance to make a real impact.
  • Qualifications: 3+ years in a similar role, GCSE Grade C in Maths and English, and MS Office skills required.
  • Other info: Driving licence is essential; we value diversity and welcome applicants from all backgrounds.

The predicted salary is between 28800 - 48000 £ per year.

ROLE PURPOSE
Building client relations and developing new business within our clients to achieve the allocated monthly and annual sales target in line with the company's strategic goals.

KEY RESPONSIBILITIES

  • Proactively target prospects and existing customers for new business cross-sell and up-sell opportunities.
  • Position our clients services and solutions to prospects and customers using a consultative approach.
  • Manage customer accounts giving high levels of customer service.
  • Understand our clients value proposition, how it fits in the market place and communicate it to customers and prospects.
  • Create professional emails with accurate information.
  • Understand the key business objectives of customers and prospects and their future plans.
  • Meet customers face to face strengthening relationships and increasing the size/amount of sales opportunities.
  • Achieve acceptable sales Key Performance Indicators (KPI's) as specified by the Sales Manager.
  • Achieve sales goals and targets set.
  • Maintain and update accurate data fields and dialogue reports in the CRM database and other sales systems.
  • Produce accurate quotes for customers.
  • Demonstrate correct usage of pricing and discount models at all times.
  • Accurately complete forms and documents to update other individuals and departments within the company.
  • Take training and coaching, passing any given tests and apply knowledge effectively.
  • Follow company policies, standards and requirements.
  • Plan time to be as effective as possible and organise workload.

ROLE REQUIREMENTS

  • 3+ years successful experience in a similar role (business to business).
  • GCSE Grade C Maths and English.
  • MS Office Skills.
  • Must have a Driving Licence.

BEHAVIOURAL COMPETENCIES CORE:
Be able to take instruction and work with a degree of initiative and autonomy. Communicate effectively in all mediums. Be keen to engage in CPD activities.

National Skills Agency Ltd is acting as an Employment Agency in relation to this vacancy and is an Equal Opportunities employer we welcome applicants from all backgrounds.

Account Manager employer: National Skills Agency

At National Skills Agency, we pride ourselves on fostering a dynamic work environment that encourages professional growth and collaboration. As an Account Manager, you will benefit from our commitment to employee development through ongoing training and support, while enjoying a culture that values initiative and effective communication. Located in a vibrant area, we offer competitive benefits and the opportunity to build meaningful client relationships, making us an excellent employer for those seeking a rewarding career.
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Contact Detail:

National Skills Agency Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Account Manager

✨Tip Number 1

Network actively within your industry. Attend relevant events, webinars, or workshops where you can meet potential clients and other professionals. Building relationships in person can significantly enhance your chances of landing the Account Manager role.

✨Tip Number 2

Familiarise yourself with our services and solutions. Understanding how we position ourselves in the market will allow you to communicate effectively with prospects and customers, showcasing your knowledge during interviews.

✨Tip Number 3

Prepare for role-play scenarios that may come up during the interview process. Practising how to handle customer objections or present our value proposition can demonstrate your consultative approach and readiness for the role.

✨Tip Number 4

Showcase your ability to manage customer accounts by sharing specific examples from your previous experience. Highlight instances where you successfully increased sales through cross-selling or up-selling, as this aligns directly with our expectations for the role.

We think you need these skills to ace Account Manager

Client Relationship Management
Sales Strategy Development
Consultative Selling
Customer Service Excellence
Market Analysis
Effective Communication
CRM Software Proficiency
Data Management
Time Management
Negotiation Skills
Problem-Solving Skills
Presentation Skills
Team Collaboration
Adaptability
Continuous Professional Development (CPD)

Some tips for your application 🫡

Understand the Role: Before applying, make sure you fully understand the responsibilities and requirements of the Account Manager position. Tailor your application to highlight how your experience aligns with their needs.

Craft a Compelling CV: Your CV should clearly showcase your relevant experience, particularly in business-to-business sales. Use quantifiable achievements to demonstrate how you've met or exceeded sales targets in previous roles.

Write a Strong Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Highlight specific examples of how you've successfully built client relationships and achieved sales goals in the past.

Proofread Your Application: Ensure that your application is free from spelling and grammatical errors. A polished application reflects your attention to detail, which is crucial for an Account Manager role.

How to prepare for a job interview at National Skills Agency

✨Know Your Clients

Before the interview, research the company's clients and their industries. Understanding their needs and how the company's services can benefit them will help you demonstrate your consultative approach during the interview.

✨Showcase Your Sales Achievements

Be prepared to discuss specific examples of how you've successfully met or exceeded sales targets in previous roles. Use metrics and figures to illustrate your success, as this will show your potential employer that you can deliver results.

✨Demonstrate Effective Communication Skills

Since the role requires strong communication skills, practice articulating your thoughts clearly and confidently. Consider role-playing common interview questions with a friend to refine your responses and ensure you convey your ideas effectively.

✨Prepare Questions for the Interviewer

Have a list of insightful questions ready to ask the interviewer about the company’s goals, challenges, and expectations for the Account Manager role. This shows your genuine interest in the position and helps you assess if it's the right fit for you.

Account Manager
National Skills Agency
Location: Droitwich
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