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- Tasks: Support operations by managing suppliers, processing bookings, and maintaining contracts.
- Company: Join a professional organisation in Hampton with a strong reputation.
- Benefits: Enjoy a collaborative work environment and opportunities for growth.
- Why this job: Be part of a dynamic team that values organisation and problem-solving skills.
- Qualifications: Advanced Excel skills are essential; experience in administration is a plus.
- Other info: Applications will be acknowledged within 7 working days; no response means unsuccessful.
The predicted salary is between 28800 - 43200 £ per year.
My client is a professional and established organisation based in Hampton. They are currently seeking an experienced and organised Operations Administrator to join their team. The main purpose of the role is to assist with managing operational suppliers for the business ensuring all KPI’s/SLA’s are met, customer concerns are investigated and processes are kept under review.
Responsibilities:
- In conjunction with the Operations Manager, ensure Operational and Contractual standards are met against agreed metrics and KPI’s and any customer concerns are dealt with effectively by the supplier.
- To maintain the in-house platform for daily hire invoicing, checking for invoice accuracy.
- To process service and MOT bookings via the garage network portal, liaising with suppliers where necessary.
- To assist with maintaining supplier contracts.
- To assist with collating relevant management reporting, including relevant client KPI reports and client review data.
- Assist the wider operations team in admin tasks.
- To collate any rebate payments from suppliers and to ensure that invoices are raised in accordance with agreed timeframes.
- To support the business development team in the preparation of tender bids.
It is essential that you possess advanced Excel skills to include V-lookups/Pivot tables/Formulas. You must have the ability to interpret, extract, manipulate and accurately analyse data using Excel. You will be adept at identifying issues and presenting potential solutions and be an extremely organised administrator.
Whilst we would love to be able to respond to every application we receive, it isn’t always possible. If you have not heard from us within 7 working days, please assume that your application has not been successful on this occasion.
Operations Administrator employer: RGS Global Ltd
Contact Detail:
RGS Global Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Administrator
✨Tip Number 1
Familiarise yourself with the key performance indicators (KPIs) and service level agreements (SLAs) relevant to the operations administrator role. Understanding these metrics will help you demonstrate your knowledge during interviews and show that you're proactive about meeting organisational standards.
✨Tip Number 2
Brush up on your Excel skills, especially V-lookups, pivot tables, and formulas. Consider doing a quick online course or tutorial to ensure you're confident in manipulating and analysing data, as this is crucial for the role.
✨Tip Number 3
Prepare examples from your past experience where you've successfully managed supplier relationships or resolved customer concerns. Being able to share specific instances will highlight your problem-solving abilities and organisational skills.
✨Tip Number 4
Research the company and its operational processes thoroughly. Knowing their business model and how they interact with suppliers will allow you to ask insightful questions during the interview, showcasing your genuine interest in the role.
We think you need these skills to ace Operations Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in operations administration. Focus on relevant skills such as managing suppliers, handling customer concerns, and maintaining contracts. Use specific examples to demonstrate your capabilities.
Highlight Excel Proficiency: Since advanced Excel skills are essential for this role, ensure you mention your experience with V-lookups, Pivot tables, and data analysis. Provide examples of how you've used these skills in previous roles.
Craft a Strong Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Discuss how your organisational skills and ability to analyse data make you a perfect fit for the Operations Administrator position.
Follow Up: After submitting your application through our website, consider sending a polite follow-up email after a week. This shows your interest in the position and keeps you on their radar.
How to prepare for a job interview at RGS Global Ltd
✨Showcase Your Excel Skills
Since advanced Excel skills are essential for the Operations Administrator role, be prepared to discuss your experience with V-lookups, Pivot tables, and formulas. You might even want to bring examples of how you've used these skills in previous roles to demonstrate your proficiency.
✨Understand the Role's Responsibilities
Familiarise yourself with the key responsibilities outlined in the job description. Be ready to discuss how your past experiences align with managing operational suppliers, handling customer concerns, and maintaining supplier contracts. This shows that you’ve done your homework and understand what’s expected.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving abilities, especially regarding customer concerns and operational issues. Think of specific examples from your past where you identified a problem, proposed a solution, and successfully implemented it. This will highlight your analytical skills and organisational capabilities.
✨Demonstrate Your Organisational Skills
As an Operations Administrator, being organised is crucial. During the interview, share strategies you use to stay organised and manage multiple tasks effectively. You could mention tools or methods you employ to keep track of deadlines and ensure all processes run smoothly.
