Business Development Manager (BDM)

We are seeking a dynamic and results-driven Business Development Manager to join the Tower team. Reporting to the Divisional Managing Director, you will be responsible for identifying new business opportunities and building strategic partnerships to drive sustainable growth.

Please note: Role requires the successful candidate to be field based 4 days and 1 day in our head office in Poole.

Responsibilities

• Develop and implement business development strategies to expand the customer base

• Identify and pursue new business opportunities through networking, cold calling, and other lead generation methods

• Build and maintain strong relationships with key stakeholders, customers and partners

• Monitor market trends, competitor activities, and customer needs to adjust strategies accordingly

• Strategic account management to ensure smooth and profitable operation of their accounts

• Focus on profitable growth and successfully deliver change management where required to ensure full integration between Tower and the customer

• Ensure our customers receive exceptional care, understanding their needs and aligning our solutions to meet those needs effectively

• Generate high margin sales to new customers, making the most of every opportunity to enhance our market presence

• Regularly assess sales performance, adjusting strategies as needed to ensure continued growth and success

• Own and oversee the "total" relationship with customers – prospecting, conversion, sales and orders, promotions and customer service

• Support the development of the annual sales plan and budget, inputting into the process as required

• Cultivate strong relationships to drive sustainable growth and profitability across all sectors

• Utilise sales CRM systems and processes to effectively manage prospecting and customer base

• Track sales calls and visits, ensuring achievement of core performance indicators centred around profit performance, pipeline management and meaningful prospect interactions

• Proven experience in business development, sales, or a related field

• Familiarity with Salesforce or similar CRM software is advantageous

• Strong negotiation and communication skills

• Ability to work independently and as part of a team

• Excellent organisational and time management skills

• Comfortable selling and managing £1m plus customer accounts

• Good project management skills; able to manage conflicting priorities

• Customer onboarding experience

• Excellent presentation skills with a good understanding of technology, * CRM software: 2 years (preferred)

• Project management: 2 years (preferred)

• Sales: 5 years (preferred)

• Time management: 5 years (preferred)

• Sales pipeline: 5 years (preferred)

• Modern open plan office

• Monthly bonus scheme

• Holiday buy-back scheme

• Company sick pay

• Free onsite parking

• Unlimited free ‘tuck shop’ snacks in kitchen

• Free lunch every Friday

• Charity dress down day every Friday

• Cycle to work scheme

• Complimentary birthday vouchers

• Subsidized workplace massage

• ‘Giveback days’

• Eye Vouchers

• Employee Assistance Program

• Company social and corporate events

Job Type: Full-time

Pay: £38,386.00-£41,811.00 per year