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- Tasks: Lead research projects, design questionnaires, and deliver actionable insights to clients.
- Company: Toluna is a global leader in research and insights, transforming data into smarter business decisions.
- Benefits: Enjoy competitive pay, great benefits, and opportunities for growth in a diverse workplace.
- Why this job: Join a dynamic team, mentor others, and make a real impact in the world of insights.
- Qualifications: 8+ years in quantitative market research; strong communication and analytical skills required.
- Other info: Embrace a culture of ownership, curiosity, and empathy while working with a global community.
The predicted salary is between 43200 - 72000 £ per year.
Toluna is the global research and insights leader that enables businesses to make smarter, data-driven decisions – faster. For 25 years, we have partnered with the world’s leading brands, delivering transformative impact through our advanced technology platform, comprehensive solution portfolio, expansive global first-party panel, and world-class team of leading research experts. Since 2019, we’ve made significant investments in artificial intelligence to enhance automation, accelerate insight delivery, and unlock deeper understanding at scale. With 40+ offices worldwide, Toluna operates in 70+ countries, redefining the future of insights. Learn more at As a Senior Research Manager, you will drive significant research programmes and manage all aspects of the research whilst utilising your critical skill to challenge conventional research approaches. You will be the primary contact person to your clients, act as a subject matter expert and advise them how studies should be run, and how the results are going to help them answer their business. Internally, you will be one of the key advisors to Client Directors and peer Senior Research Managers to develop the gold standard of multi-country studies at Toluna Group.
You should have at least 5 or 6 years of experience in a research agency. You will also have robust experience of coaching junior researchers on research processes, analysis and client management. You should also have excellent analytical skills, experience of answering clients’ business questions and easily convey key takeaways through analysis and presenting.
Responsibilities You will be the primary contact person of specific client teams and the lead researcher of your projects. You will have full responsibility for all aspects of your projects where you will be supported by junior researchers and work alongside with client directors.
You will have a strong understanding of the client business issues be able to design and structure a research project to answer clients’ needs, execute the projects and extract insights articulated in effective reports and presentations.
We are looking for someone who can effectively coordinate and work with other teams, plan ahead to ensure that deadlines are met, and who has strong analytical skills and an eye for detail.
Last but not least, we are keen on a team player who’s eager to participate and contribute ideas to team events
Your Profile At least 5 or 6 years quantitative experience in research agencies.
Solid foundational research know-how and excellent analytical and story-telling skills.
Experience with managing, coaching and mentoring junior researchers.
A team player with a can-do attitude
Have a passion for strategy, brands and advertising
Our Values A cting with Ownership- Demonstrating individual accountability
B ringing a forward mindset- Being action-oriented, bold and entrepreneurial
C ollaborating with Curiosity- Exhibiting teamwork through togetherness
D iscussing openly, committing jointly Sharing your views openly
E mbracing empathy- Being egoless & caring
What we Offer At Toluna, we’re all about creating a welcoming, diverse workplace where everyone can thrive. We offer competitive pay, great benefits, and plenty of opportunities to grow within our global team. Inclusion and respect are at the heart of what we do. Our community connects over 72 million people across 70 countries. If you’re passionate about making an impact, we’d love to have you on board.
Join our global team. We welcome big thinking and reward great work.
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Contact Detail:
Toluna Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Research Manager
✨Tip Number 1
Familiarise yourself with Toluna's advanced technology platform and their approach to consumer insights. Understanding their methodologies will help you speak their language during interviews and demonstrate your alignment with their innovative culture.
✨Tip Number 2
Showcase your experience in managing complex research projects by preparing specific examples of past successes. Be ready to discuss how you overcame challenges and delivered actionable insights, as this will highlight your suitability for the Senior Research Manager role.
✨Tip Number 3
Network with current or former employees of Toluna on platforms like LinkedIn. Engaging with them can provide valuable insights into the company culture and expectations, which can be beneficial when tailoring your approach during the interview process.
✨Tip Number 4
Stay updated on the latest trends in market research and artificial intelligence applications within the industry. Being knowledgeable about these topics will not only impress your interviewers but also position you as a thought leader who can contribute to Toluna's growth.
We think you need these skills to ace Senior Research Manager
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities and requirements of the Senior Research Manager position. Tailor your application to highlight your relevant experience in managing research projects and client relationships.
Craft a Compelling CV: Your CV should clearly showcase your 8+ years of experience in quantitative market research. Emphasise your project management skills, analytical abilities, and any mentoring experience you have. Use bullet points for clarity and impact.
Write a Strong Cover Letter: In your cover letter, express your passion for research excellence and how your background aligns with Toluna's values. Mention specific examples of how you've successfully managed complex research projects and contributed to team success.
Highlight Relevant Skills: Make sure to highlight your excellent verbal and written communication skills, particularly in English. If you have proficiency in Dutch, mention it as an advantage. Also, include any experience with data analysis and storytelling techniques.
How to prepare for a job interview at Toluna
✨Showcase Your Expertise
As a Senior Research Manager, it's crucial to demonstrate your deep knowledge in consumer insights, product innovation, and branding. Prepare specific examples from your past experiences that highlight your expertise and how you've successfully managed complex research projects.
✨Prepare for Client Management Scenarios
Since you'll be acting as the primary client contact, think about potential client scenarios you might face. Be ready to discuss how you would handle challenging situations, manage expectations, and deliver tailored solutions that meet their business needs.
✨Emphasise Team Leadership Skills
Highlight your mentoring and coaching abilities during the interview. Share examples of how you've guided junior researchers and fostered a collaborative team environment, as this is key to enhancing team performance at Toluna.
✨Stay Updated on Industry Trends
Demonstrate your commitment to staying informed about the latest trends in market research and insights. Be prepared to discuss new methodologies or technologies you've encountered and how they could benefit the company, showcasing your forward mindset.
