Retail Store Manager

Retail Store Manager

London Full-Time 28800 - 42000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead a luxury boutique, manage daily operations, and cultivate VIP client relationships.
  • Company: Join SALT, a chic resort wear brand founded by Stephanie Alameida in London.
  • Benefits: Competitive pay, dynamic work environment, and the chance to work with high-profile clients.
  • Why this job: Be part of a stylish team, drive sales, and showcase your leadership skills in a luxury setting.
  • Qualifications: Must have experience as a manager or assistant manager in luxury fashion with strong clienteling skills.
  • Other info: Flexibility for weekends and bank holidays is required; send your CV to apply.

The predicted salary is between 28800 - 42000 £ per year.

We are looking for an entrepreneurial Store Manager who has a great understanding of customer service and the ability to deal with VIP clients to open our new store. The boutique attracts a huge client base of VIP and celebrities which the candidate would need to cultivate strong client relationships for the long term.

This would suit current store managers who are looking for a new challenge or an assistant manager who is looking for a new opportunity.

SALT is the creation of our Founding Director Stephanie Alameida, who developed her own signature style by travelling the world. Having noticed a large gap in the market for a luxury, multi-brand, resort wear and lifestyle store, she opened Salt’s first boutique in May 2012, on London’s exclusive Walton Street next to Chanel, Golden Goose, Isabel Marant to name a few. Salt features ready to wear, an edit of contemporary resort wear, accessories and specially curated pieces from established and up and coming designers that have been sourced from all over the world. We currently stock over 50 different brands from Zimmerman, Ulla Johnson, Saloni, Philosophy, Mercedes Salazar and many more.

Store website www.saltboutiqueofficial.com

RESPONSABILITIES:

– Daily shop openings and closings.

– Schedule management

– Monitoring and maintaining stock levels.

-Monitoring sale trends and reporting KPI\’s.

– Growing our current database and following up on CRM

– Driving your team to hit daily sales targets, whilst ensuring all staff are giving excellent quality customer service.

– Creating and maintaining eye-catching and unique window displays and creating inventive solutions to visual merchandising within the shop.

– Maintaining high standards on our online platforms. Posting regularly on social media to boost online sales.

THE CANDIDATE:

• Dynamic and able to use your initiative.

• An operational understanding of the luxury market

• Strong Leadership and Motivational Skills.

• Strong Clienteling Background.

• You MUST already be a highly experienced Manager / Assistant manager for a luxury fashion brand.

• A proven Track record of influencing relationships. • Ability to plan, prioritise and cope under pressure.

• Provide strong presence and leadership on the sales floor, leading and motivating the team, driving excellence in service standards to exceed client expectations.

• Excellent interpersonal skills & impeccable presentation.

• Transferable customer portfolio is a plus but not essential

Pay is competitive and dependent on experience.

The role is full time and candidates must be flexible working weekends and bank holidays.

If interested please send your cv to stephanie@saltresortwear.com

Retail Store Manager employer: Salt Boutique Ltd.

At SALT, we pride ourselves on being an exceptional employer, offering a vibrant work culture that celebrates creativity and excellence in customer service. Our boutique, located in the heart of London's luxury shopping district, provides unique opportunities for professional growth, especially for those passionate about the luxury fashion market. With a focus on cultivating strong client relationships and a supportive team environment, we empower our employees to thrive while working with a diverse range of high-end brands.
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Contact Detail:

Salt Boutique Ltd. Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Retail Store Manager

✨Tip Number 1

Familiarize yourself with the luxury fashion market, especially brands that are similar to SALT. Understanding the nuances of high-end customer service and the expectations of VIP clients will give you an edge in interviews.

✨Tip Number 2

Network within the luxury retail industry. Attend events or join online groups where you can connect with other professionals. Building relationships can lead to valuable insights and potential referrals.

✨Tip Number 3

Showcase your leadership skills by discussing specific examples of how you've motivated teams in previous roles. Highlighting your ability to drive sales and maintain high service standards will resonate well with the hiring team.

✨Tip Number 4

Research SALT's current offerings and social media presence. Being knowledgeable about their products and marketing strategies will demonstrate your genuine interest in the brand and help you stand out during the interview process.

We think you need these skills to ace Retail Store Manager

Customer Service Excellence
Clienteling Skills
Leadership and Team Management
Sales Target Achievement
Visual Merchandising
Stock Management
KPI Monitoring and Reporting
Social Media Marketing
Relationship Building
Operational Understanding of Luxury Market
Problem-Solving Skills
Time Management and Prioritization
Interpersonal Communication
Presentation Skills
Flexibility and Adaptability

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights your experience in luxury retail management. Focus on your leadership skills, clienteling background, and any relevant achievements that demonstrate your ability to drive sales and provide excellent customer service.

Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the luxury fashion market and your understanding of customer service. Mention specific experiences where you successfully managed a team or cultivated strong client relationships, especially with VIP clients.

Showcase Your Understanding of the Brand: Research SALT and its unique position in the luxury market. Reference specific brands they carry and how your experience aligns with their vision. This shows that you are genuinely interested in the role and understand the company's ethos.

Highlight Your Flexibility: Since the role requires flexibility with working hours, mention your availability and willingness to work weekends and bank holidays. This demonstrates your commitment and readiness to meet the demands of the position.

How to prepare for a job interview at Salt Boutique Ltd.

✨Showcase Your Customer Service Skills

Since the role emphasizes a great understanding of customer service, be prepared to share specific examples of how you've successfully managed VIP clients in the past. Highlight your ability to build long-term relationships and exceed client expectations.

✨Demonstrate Leadership Experience

As a Store Manager, strong leadership is crucial. Discuss your previous experiences in leading teams, motivating staff, and driving sales. Be ready to explain how you handle challenges and maintain high standards on the sales floor.

✨Familiarize Yourself with the Brand

Research SALT and its unique offerings. Understand their brand values, target audience, and product range. This knowledge will help you align your answers with the company's vision and demonstrate your genuine interest in the position.

✨Prepare for Situational Questions

Expect questions that assess your problem-solving abilities and decision-making skills. Prepare scenarios where you've had to prioritize tasks under pressure or creatively solve issues related to visual merchandising or stock management.

Retail Store Manager
Salt Boutique Ltd.
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  • Retail Store Manager

    London
    Full-Time
    28800 - 42000 £ / year (est.)

    Application deadline: 2027-02-05

  • S

    Salt Boutique Ltd.

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