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- Tasks: Become a Porsche Pro by helping customers find their dream car and features.
- Company: Join the iconic Porsche Retail Group, known for excellence and passion in sports cars.
- Benefits: Enjoy a competitive salary, 33 days holiday, and exclusive perks like driving Porsches on track.
- Why this job: Be part of a dynamic team that values trust, integrity, and customer experience.
- Qualifications: Looking for flexible communicators with a passion for cars and luxury retail experience.
- Other info: Work in a prime location with a subsidized restaurant and free parking.
The predicted salary is between 17400 - 34800 £ per year.
Porsche Retail Group is expanding our team and have an excellent opportunity for a Product Expert (Porsche Pro) to work for one of the world’s most iconic brands and join the prestigious Porsche Centre Reading. Headquartered in Reading alongside Porsche Cars GB Ltd, Porsche Retail Group (PRG) are owned wholly by Porsche Germany. We operate several Porsche Centres, Service Centres and a Trade Parts Distribution Centre in and around London and the South-East. Our journey embodies the Porsche DNA, a love of sports cars and a passion for excellence and challenging the status quo. Our centres feature state-of-the-art facilities and highly trained staff to ensure that the purchasing, servicing, and ownership experience of Porsche customers are of the highest quality. As a Porsche Product Expert, you’ll be responsible for understanding the features, benefits, and applications of all our vehicles, as well as staying updated on industry trends and our competition. Your goal is to support the Sales Team to ensure that our customers receive accurate product information and exceptional service, ultimately driving product adoption and customer satisfaction. Porsche Centre Reading, the very first ‘Destination Porsche’ centre in the UK, right next to the home of Porsche Cars GB. Located conveniently just off junction 12 of the M4, adjacent to a retail park, gym, petrol station and well-known furniture brands. Enjoy a heavi…
Product Expert employer: Porsche Retail
Contact Detail:
Porsche Retail Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Product Expert
✨Tip Number 1
Familiarize yourself with the Porsche brand and its history. Understanding the unique selling points of different models will help you engage customers more effectively and demonstrate your passion for the brand.
✨Tip Number 2
Practice your storytelling skills. As a Product Expert, you'll need to connect with customers on an emotional level. Share personal anecdotes or customer success stories that highlight the Porsche experience.
✨Tip Number 3
Network with current employees or attend Porsche events to gain insights into the company culture and expectations. This can give you an edge during interviews and help you align your approach with their values.
✨Tip Number 4
Stay updated on the latest automotive technology and trends. Being knowledgeable about innovations in the industry will not only impress your interviewers but also enhance your ability to assist customers in making informed decisions.
We think you need these skills to ace Product Expert
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Product Expert at Porsche Retail Group. Highlight your customer service skills and passion for luxury cars in your application.
Tailor Your CV: Customize your CV to reflect your experience in luxury retail and customer care. Emphasize any relevant knowledge about the Porsche brand and your ability to connect with customers on a personal level.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the Porsche brand and your understanding of customer needs. Use storytelling to illustrate how you've successfully engaged customers in the past.
Include Contact Information: Ensure your CV includes your address and contact details. This is crucial as applications without this information will not be considered. Make it easy for the hiring team to reach out to you.
How to prepare for a job interview at Porsche Retail
✨Show Your Passion for Porsche
Make sure to express your genuine interest in the Porsche brand and its vehicles. Share any personal experiences or stories that highlight your enthusiasm for cars, especially Porsches, as this will resonate with the interviewers.
✨Understand Customer Needs
Prepare to discuss how you would analyze customer needs and preferences. Think of examples from your past experiences where you successfully identified a customer's requirements and provided tailored recommendations.
✨Demonstrate Team Spirit
As a Product Expert, collaboration is key. Be ready to share examples of how you've worked effectively in a team environment, guiding colleagues and creating a positive atmosphere that fosters brand loyalty.
✨Be an Empathetic Storyteller
Practice telling engaging stories that connect with customers on an emotional level. Highlight your ability to build trust and inspire customers by reinforcing the values and benefits of the Porsche brand.
