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- Tasks: Manage orders, support managers, and interact with customers daily.
- Company: Join a supportive team at a well-established company in Kendal.
- Benefits: Enjoy 25 days holiday, product discounts, and training opportunities.
- Why this job: Perfect for balancing work with studies while gaining valuable experience.
- Qualifications: Strong communication skills and familiarity with Amazon's Vendor Central preferred.
- Other info: Inclusive recruitment process; we welcome applicants from all backgrounds.
Job Title: Part-Time Customer Service Support Location: Kendal, Cumbria Are you looking for a rewarding part-time role in customer service? We are excited to present an opportunity to join our client\’s team as a Part-Time Customer Service Support at their Kendal office. This position is perfect for those who want to contribute to a small, established team while balancing other commitments. Key Responsibilities: As a crucial member of the team, you will manage orders and provide essential administrative support to managers. Your day-to-day activities will include: Order Management: Enter and oversee orders from initiation to delivery, ensuring customer satisfaction throughout the process. Stock Maintenance: Update stock availability and maintain accurate product descriptions, images, and pricing in Amazon\’s system. Customer Interaction: Address customer inquiries and resolve issues related to orders promptly. Collaboration: Liaise with external warehouse providers and delivery companies to ensure smooth operations. Support Account Managers: Participate in regular online meetings to discuss operational issues and plan future requirements. Utilise Systems: Use customer systems and SAP for daily operations efficiently. Continuous Improvement: Engage in ongoing improvements of current practises and contribute to your role\’s development. Warehouse Duties: Handle the picking, packing, and dispatching of small orders from the Kendal warehouse. General Office Tasks: Assist in stock takes and perform other office-related tasks as required. Required Skills & Qualifications: To be successful in this role, you should possess: Experience with Amazon\’s Vendor Central system (preferred). Strong customer service and communication skills. Proficiency in Microsoft Excel and Word. Familiarity with SAP is advantageous. Exceptional attention to detail and the ability to prioritise tasks effectively. An analytical and proactive approach to problem-solving. A calm and helpful demeanour in all customer interactions. Ability to work independently with minimal supervision and manage your workload efficiently. A clean driving licence is a plus. Benefits: Joining our client comes with various perks, including: 25 days holiday pro rata. Opportunities for role development and training. Discounts on all products. Being part of a supportive and dynamic team. Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website
Customer Service Support - Parttime employer: Adecco
Contact Detail:
Adecco Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Support - Parttime
✨Tip Number 1
Familiarize yourself with Amazon's Vendor Central system. Since experience with this platform is preferred, having a solid understanding of how it works will give you an edge during the interview process.
✨Tip Number 2
Highlight your customer service skills in conversations. Be prepared to share specific examples of how you've successfully resolved customer inquiries or issues in the past.
✨Tip Number 3
Demonstrate your proficiency in Microsoft Excel and Word. Consider discussing any relevant projects or tasks where you've utilized these tools effectively, as they are essential for this role.
✨Tip Number 4
Show your proactive approach to problem-solving. Prepare to discuss situations where you've identified issues and implemented solutions, as this aligns with the continuous improvement aspect of the job.
We think you need these skills to ace Customer Service Support - Parttime
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and required skills. Tailor your application to highlight your relevant experience in customer service and order management.
Highlight Relevant Experience: In your CV and cover letter, emphasize any previous experience with Amazon's Vendor Central system, customer service roles, and proficiency in Microsoft Excel and Word. Use specific examples to demonstrate your skills.
Craft a Strong Cover Letter: Write a personalized cover letter that showcases your enthusiasm for the role and the company. Mention how your skills align with the responsibilities listed in the job description and express your willingness to contribute to the team.
Proofread Your Application: Before submitting, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for this role.
How to prepare for a job interview at Adecco
✨Show Your Customer Service Skills
Be prepared to discuss your previous customer service experiences. Highlight specific situations where you successfully resolved issues or improved customer satisfaction, as this role heavily relies on strong communication and problem-solving skills.
✨Familiarize Yourself with Amazon's Vendor Central
If you have experience with Amazon's Vendor Central system, make sure to mention it during the interview. If not, do some research beforehand to understand its functionalities, as this knowledge will demonstrate your proactive approach and willingness to learn.
✨Demonstrate Attention to Detail
Since the role involves managing orders and maintaining stock accuracy, be ready to provide examples of how you've demonstrated attention to detail in past roles. This could include tasks like data entry, inventory management, or any relevant administrative duties.
✨Prepare for Team Collaboration Questions
Expect questions about how you work within a team. Be ready to share examples of how you've collaborated with others, especially in a remote setting, as this position requires participation in online meetings and coordination with external partners.
