Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Be the friendly face of our company, managing calls and welcoming visitors.
- Company: Join a dynamic team in St Albans, dedicated to professional service.
- Benefits: Enjoy 25 days holiday, pension contributions, and health benefits.
- Why this job: Perfect for those who love interacting with people and keeping things organized.
- Qualifications: 1-2 years experience as a receptionist and proficiency in Microsoft Office required.
- Other info: Flexible working hours and a supportive work environment await you!
The predicted salary is between 24000 - 36000 £ per year.
Receptionist/Telephonist
Location: St Albans
Department: Administration
Reporting to: Human Resources
Salary: Competitive
Benefits: 25 days holiday (pro rata), pension, Life Assurance (4x salary)
Hours: Monday, Tuesday, Thursday & Friday, 8.30am-5.30pm (32 hours per week)
About the Role:
We are recruiting on behalf of our client for a Receptionist/Telephonist based in St Albans. This is a key role within the business as it serves as the first point of contact for clients and visitors. The role requires an individual who can provide professional and efficient service both internally and externally, ensuring the smooth running of front-of-house and administrative operations.
Key Responsibilities:
- Managing incoming and outgoing mail, including opening, scanning, and franking.
- Providing support for Continual Professional Development (CPD) tasks.
- Answering all incoming calls professionally and efficiently.
- Greeting and managing visitors in a professional manner.
- Inputting and maintaining accurate archive data.
- Booking client records in and out of the building.
- Recording and safeguarding client documents in accordance with procedures.
- Keeping meeting rooms tidy and well-stocked with pads and pens.
- Preparing refreshments for client meetings.
- Handling general reception duties, such as booking couriers and ordering supplies.
- Responsibility for opening and locking the front doors.
- Assisting other departments with general administrative tasks as required.
Required Skills and Experience:
- 1-2 years’ experience in a Receptionist/Telephonist role.
- Proficiency in Microsoft Office Suite and Outlook.
- Working knowledge of switchboard systems (desirable).
- Excellent communication and interpersonal skills.
- High level of reliability and flexibility, with a willingness to cover additional hours when needed.
- Strong organizational skills and attention to detail.
- Basic computer skills and a high level of personal presentation.
Qualifications:
- Educated to GCSE standard or equivalent.
What’s on Offer:
Our client provides a generous benefits package, including:
- Holidays: 25 days holiday (pro rata), increasing with length of service.
- Pension: Salary sacrifice pension contributions up to 5%.
- Life Assurance: 4x your salary.
- Health Benefits: Health cash plan, private medical insurance (for Directors/Partners), and a Virtual GP service.
- Flexibility: Agile working, flexi-time, and options to buy or sell holiday.
- Employee Wellbeing: Employee Assistance Programme, enhanced maternity/paternity pay, and support with energy bills.
- Additional Perks: Season ticket/car parking loans, cycle-to-work scheme, discounted shopping, social events, and much more.
Working Hours:
- Monday, Tuesday, Thursday, and Friday, 8.30am-5.30pm (32 hours per week).
Receptionist employer: Parkside Recruitment
Contact Detail:
Parkside Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist
✨Tip Number 1
Familiarize yourself with the company and its culture. Understanding the values and mission of the organization will help you align your responses during the interview and demonstrate that you're a good fit for their team.
✨Tip Number 2
Practice your communication skills. As a Receptionist/Telephonist, you'll be the first point of contact for clients and visitors, so being able to communicate clearly and professionally is crucial. Consider role-playing scenarios with a friend to build confidence.
✨Tip Number 3
Highlight your organizational skills. Be prepared to discuss specific examples of how you've managed multiple tasks or maintained order in a busy environment. This will show that you can handle the responsibilities of the role effectively.
✨Tip Number 4
Demonstrate your flexibility and reliability. Since the role may require covering additional hours, be ready to share instances where you've gone above and beyond in previous positions. This will reassure them of your commitment to the job.
We think you need these skills to ace Receptionist
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience as a Receptionist or Telephonist. Emphasize your communication skills, organizational abilities, and any experience with Microsoft Office Suite.
Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention specific responsibilities from the job description that you are excited about and how your skills align with them.
Highlight Relevant Skills: In your application, clearly outline your proficiency in handling phone systems and managing front-of-house operations. Provide examples of how you've successfully managed similar tasks in previous roles.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for a Receptionist role.
How to prepare for a job interview at Parkside Recruitment
✨Showcase Your Communication Skills
As a Receptionist, excellent communication is key. Be prepared to demonstrate your ability to communicate clearly and professionally during the interview. Practice answering questions in a concise manner and be ready to engage in small talk to show your interpersonal skills.
✨Highlight Your Organizational Abilities
The role requires strong organizational skills. Share specific examples from your previous experience where you successfully managed multiple tasks or maintained an organized workspace. This will help illustrate your capability to handle the responsibilities of the position.
✨Familiarize Yourself with the Company
Research the company and its values before the interview. Understanding their mission and how they operate will allow you to tailor your responses and show that you are genuinely interested in being part of their team.
✨Prepare for Common Receptionist Scenarios
Think about common situations a Receptionist might face, such as handling difficult callers or managing visitor inquiries. Prepare responses to these scenarios to demonstrate your problem-solving skills and ability to remain calm under pressure.
