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For Companies At a Glance
- Tasks: Ensure safety and security for guests and staff while maintaining hotel standards.
- Company: Join The Berkeley, a luxury hotel known for its stylish design and prime location.
- Benefits: Enjoy competitive pay, flexible family policies, wellness support, and exclusive discounts.
- Why this job: Be part of a high-performing team delivering exceptional service in a vibrant environment.
- Qualifications: Previous experience in a luxury hotel security role is preferred.
- Other info: Opportunities for career growth and recognition await you at The Berkeley.
The predicted salary is between 30000 - 42000 £ per year.
Be part of a hotel with rich history & heritage.
At The Berkeley, we strive to curate distinctive and enriching experiences for our guests and our colleagues every day. You will be part of the team to shape our future and fulfil our purpose.
The Berkeley
The Berkeley has been treading its own path for more than 100 years. From here, midway between fashionable Knightsbridge and neighbourly Belgravia, we\’re still taking style, comfort and service to inspiring new levels. There\’s nowhere quite like it. And that\’s the way we love it.
Stunning rooms by the brightest minds in the design world. Intuitive service that always seems one step ahead. From the moment you walk in, the hotel begins to work its magic. With many guests returning year after year, it\’s a spell that\’s hard to break.
Who strives here?
Our team never fails to impress. To us, extraordinary service means perfecting the little details and adding exquisite touches in the entire guest journey. You truly care for our guests and your fellow colleagues. You believe in creating a sense of enthusiasm. Your goal is to excel and bring out your best in each and every guest interaction.
The Berkeley Experience
You will find a supportive, fun and nurturing team where you can bring your ideas and creative thinking to your role.??We have a range of development interventions at every level and for different functional specialisms to help you design the trajectory of your career. Your team members are highly collaborative and the work environment is dynamic and stimulating.
Main duties and responsibilities
• Inquiries and visitors arriving at the staff entrance are appropriately handled and those visitors adhere to the Visitors policy.
• Administrative duties are carried out according to The Berkeley standard.This includes maintaining accurate logs, records, and notebooks.
• The Police and other Government Agencies are assisted with inquiries and whilst on Hotel premises.
• The CCTV system is actively monitored, checked to be working effectively, and maintained and fully compliant with the Data Protection Act regarding CCTV.
• Any items being removed from the Hotel are checked, pass-outs are processed correctly, with any discrepancies referred and/or any items withheld as deemed appropriate.
• A proactive presence is maintained by all Officers throughout the Hotel, particularly in public areas.
• Contribute to maintaining an excellent level of service in conjunction with the minimum requirement of the LQA standards at all times.
To manage, maintain, and authorise access to all room safes, including the use of Audit computer as per policy.
Here at Maybourne, we strive to reward our colleagues for the incredible work they do every single day. In return for your hard work and dedication, we offer you:
A Rewarding Career with Maybourne
At Maybourne, we are proud to offer a thoughtfully curated selection of benefits designed to support your wellbeing, nurture your development, and celebrate your milestones – both personal and professional.
Health & Wellbeing
• Complimentary access to our all-day dining staff restaurant, offering nourishing and seasonal dishes
• Option to purchase up to five additional days of annual leave per year.
• Monthly access to subsidised massage and podiatry treatments
• A programme of wellbeing initiatives, from mental health support to physical activity
• 24-hour confidential assistance helpline
• On- and off-site Occupational Health support
• Life assurance through our Death in Service scheme
• Eye care support, including vouchers and contributions towards glasses*
• Flu vaccination vouchers*
• Cycle to Work Scheme
Recognition & Growth
• An extra paid day\’s leave to celebrate your birthday
• Instant recognition and award programme, celebrating extraordinary contributions
• Dedicated in-house training and development to support your personal and professional growth
• Monthly colleague awards with generous prizes
• Opportunities for internal progression and cross-property moves
• \’Introduce a Star\’ referral scheme – with rewards of up to £1,500*
• Long service celebrations to honour your continued dedication
Financial Care
• A highly competitive salary package
• Increased holiday entitlement after 3 and 5 years of service
• Family-first policies, including enhanced maternity and paternity pay
• Season ticket travel loans
• A generous pension scheme*
• Smart Tech Benefit – Opportunity to buy electrical goods with monthly repayments to help you spread out the cost.
Moments to Remember
• Exceptional colleague rates of £50 per night across Maybourne properties for you and your family
• A hosted \’Guest Experience Stay\’ – immerse yourself in the full Maybourne experience*
• 50% off food and beverage across our restaurants and bars*
• Invitations to a year-round calendar of cherished colleague events – from the Maybourne Picnic to our festive celebrations
• Thoughtful gifts to mark weddings, new arrivals, and retirements
*Selected benefits are subject to terms and conditions.
Eligibility:
In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process.
Contact Detail:
The Berkeley Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Security Officer
✨Tip Number 1
Familiarise yourself with The Berkeley's values and standards. Understanding their commitment to luxury and service will help you align your responses during interviews, showcasing how you can contribute to their high standards.
✨Tip Number 2
Network with current or former employees of The Berkeley. They can provide insights into the company culture and expectations, which can be invaluable when preparing for your interview.
✨Tip Number 3
Highlight any previous experience in luxury environments during your conversations. Emphasising your ability to maintain security and safety in high-end settings will make you a more attractive candidate.
✨Tip Number 4
Prepare specific examples of how you've handled security situations in the past. Being able to discuss real-life scenarios will demonstrate your capability and readiness for the role.
We think you need these skills to ace Security Officer
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Security Officer at The Berkeley. Familiarise yourself with their standards for security and health and safety to tailor your application accordingly.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous experience in security roles, particularly within luxury hotel environments. Use specific examples to demonstrate your skills in maintaining safety and handling inquiries.
Showcase Interpersonal Skills: The ideal candidate should have exceptional interpersonal and communication skills. Make sure to highlight these qualities in your application by providing examples of how you've successfully interacted with guests and colleagues in past roles.
Tailor Your Cover Letter: Craft a personalised cover letter that reflects your passion for the role and commitment to quality service. Mention why you want to work at The Berkeley specifically and how you align with their values and standards.
How to prepare for a job interview at The Berkeley
✨Know the Hotel's Values
Before your interview, take some time to research The Berkeley and understand its values and mission. This will help you align your answers with what the hotel stands for, showcasing your genuine interest in being part of their team.
✨Demonstrate Your Experience
Be prepared to discuss your previous experience in security roles, especially within luxury hotel environments. Highlight specific situations where you successfully handled security issues or emergencies, as this will show your capability and readiness for the role.
✨Showcase Your Interpersonal Skills
As a Security Officer, you'll need to interact with guests and staff regularly. During the interview, provide examples of how you've effectively communicated and built rapport with others in past roles. This will demonstrate your ability to maintain a welcoming atmosphere while ensuring safety.
✨Prepare Questions
At the end of the interview, you'll likely be asked if you have any questions. Prepare thoughtful questions about the hotel's security protocols, team dynamics, or opportunities for professional development. This shows your enthusiasm for the position and helps you assess if it's the right fit for you.
