At a Glance
- Tasks: Support the Endoscopy Sales Team and be the first contact for customers in the SE region.
- Company: Join a dynamic team selling innovative endoscopy products that improve patient outcomes.
- Benefits: Enjoy a competitive salary, bonuses, generous holidays, and an electric company vehicle.
- Why this job: Make a real impact in healthcare while receiving full training and support in your role.
- Qualifications: Ideal candidates have a clinical/nursing background; experience in Endoscopy is a plus.
- Other info: Covering London & the South East, with opportunities to drive clinical change.
The predicted salary is between 32000 - 36000 £ per year.
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This role will be supporting & working within the Endoscopy Sales Team.
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The team sell a range of endoscopy products.
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You will be the first point of contact for all customers in the SE region.
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You will be provided with full training within the first 4-5 weeks of starting, so you will be more than ready to deal with any queries that come in.
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Presentation of products and services to Clinicians, Unit Managers and Nursing Staff.
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Education of customers and team members in the practical features, benefits, handling of products, new technologies and the techniques employed in using the equipment.
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You will provide training, deal with any customer problems both internally & externally
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90% of the role will be to take care of the aftersales and provide full support for the 7-year life cycle of the product & consumables
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Will also get involved in trails that have been arranged
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Ideally would like someone from a clinical/nursing background.
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Experience in Endoscopy would be ideal but not essential.
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Someone that understands how the NHS works.
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Experience in Critical Care/A&E Departments/Acute Settling.
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Looking for people that can bring something to the business and not too afraid to effect clinical change to produce better patient outcomes.
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Wants people that are both Patient & Customer focused.
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Covering London & the South East + some parts of East Anglia (Most of the business being in or around London)
Benefits of the Clinical Support
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£32k-£36k
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£12k Bonus,
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24 days holidays + public holidays
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5% EE & ER pension contributions
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4 x life assurance
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Company vehicle – Will be Electric!! Will have to pay for the charge point themselves
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Company enhanced maternity pay
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Birthday leave after 5 years
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Permanent Health Insurance
Consultant: David Gray
Clinical Support employer: on target talent
Contact Detail:
on target talent Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Clinical Support
✨Tip Number 1
Familiarize yourself with the endoscopy products and technologies that we offer. Understanding the features and benefits of our products will not only help you in your role but also impress during the interview process.
✨Tip Number 2
Leverage your clinical or nursing background by highlighting specific experiences where you improved patient outcomes or dealt with customer queries effectively. This will show us that you can bring valuable insights to our team.
✨Tip Number 3
Research the NHS structure and how it operates, especially in relation to endoscopy services. Being knowledgeable about the healthcare system will demonstrate your commitment and readiness for the role.
✨Tip Number 4
Prepare to discuss how you can contribute to clinical change within the organization. We are looking for candidates who are not afraid to suggest improvements that lead to better patient outcomes.
We think you need these skills to ace Clinical Support
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the Clinical Support position. Understand the key responsibilities, such as supporting the Endoscopy Sales Team and providing aftersales support, as well as the importance of customer education.
Highlight Relevant Experience: If you have a clinical or nursing background, emphasize this in your application. Mention any experience you have in Critical Care, A&E Departments, or Acute Settings, as this will be valuable for the role.
Showcase Customer Focus: Demonstrate your patient and customer-focused approach in your application. Provide examples of how you've effectively dealt with customer queries or improved patient outcomes in previous roles.
Tailor Your CV and Cover Letter: Customize your CV and cover letter to reflect the specific skills and experiences that align with the job requirements. Mention your willingness to embrace clinical change and contribute positively to the business.
How to prepare for a job interview at on target talent
✨Understand the Endoscopy Products
Make sure you familiarize yourself with the range of endoscopy products that the team sells. Knowing the features and benefits of these products will help you answer questions confidently and demonstrate your commitment to the role.
✨Showcase Your Clinical Background
Highlight your clinical or nursing background during the interview. Discuss any relevant experiences in Critical Care, A&E, or Acute Settings, as this will show that you understand the healthcare environment and can relate to the needs of clinicians and nursing staff.
✨Emphasize Customer Focus
Be prepared to discuss how you prioritize patient and customer needs. Share examples from your past experiences where you successfully addressed customer issues or improved patient outcomes, as this aligns with what the company is looking for.
✨Prepare for Training and Support Questions
Since the role involves providing training and support, think about how you would approach educating customers and team members. Be ready to share your strategies for effective communication and training, as well as how you would handle aftersales support.