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- Tasks: Provide 24/7 emergency travel support and solutions for clients.
- Company: Join a leading strategic travel management company known for exceptional service.
- Benefits: Enjoy a competitive salary, remote work, and covered training expenses in London.
- Why this job: Perfect for problem-solvers who thrive under pressure and want to make an impact.
- Qualifications: Experience in business travel and proficiency in GDS systems like Sabre and Amadeus required.
- Other info: Work flexible hours with a rotating shift schedule, including weekends and holidays.
The predicted salary is between 28800 - 48000 £ per year.
Out of Hours Business Travel Consultant – Remote with Training in London
Our client, a leading strategic travel management company, is seeking an Out of Hours Business Travel Consultant. This is a fantastic opportunity for an experienced travel consultant who thrives in a fast-paced environment, delivering top-tier service to clients outside of standard office hours. If you have a passion for problem-solving, exceptional attention to detail, and a commitment to customer service, this role could be perfect for you.
Out of Hours Business Travel Consultant – What Will I Be Doing?
• Provide exceptional travel support to clients during emergencies, ensuring seamless solutions that minimise disruption.
• Monitor global news and risk alerts to proactively advise travelers.
• Offer expert guidance on airfares, routing options, and cost-saving strategies.
• Manage client requests efficiently while adhering to service-level agreements.
• Ensure compliance with security and fraud prevention protocols.
• Work closely with internal teams to ensure a high-touch, end-to-end travel management service.
Out of Hours Business Travel Consultant -What Experience Do I Need?
• A proven track record in business travel or emergency travel support is essential.
• Experience using travel booking systems (GDS) essential – preferably Sabre and Amadeus and Microsoft Office tools.
• Strong knowledge of global travel destinations, airfares, and industry best practices.
• A flexible and problem-solving mindset, able to think outside the box.
• A proactive, team-oriented approach with a high level of professionalism.
Out of Hours Business Travel Consultant – Additional Information
Location: Fully remote role. However, you will need to travel to London for 5–6 weeks of training standard Monday to Friday hours initially (all expenses covered).
Hours: As part of the Out of Hours team, you will work outside standard office hours, providing 24/7 emergency travel support on a rotating shift basis. Typically the shifts are midnight – 8am or 10pm – 6am – you will work 3 on, 3 off and this will include weekends and bank holidays. You will typically work 29 hours a week.
Salary & Benefits: Competitive salary package with additional benefits.
If you have the expertise and passion for delivering outstanding travel solutions in high-pressure situations, apply today to be part of a dynamic, client-focused team!
Out of Hours Business Travel Consultant employer: Rockpool Recruitment LTD
Contact Detail:
Rockpool Recruitment LTD Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Out of Hours Business Travel Consultant
✨Tip Number 1
Familiarize yourself with the specific travel booking systems mentioned in the job description, like Sabre and Amadeus. Having hands-on experience or even completing online tutorials can give you a significant edge during the interview process.
✨Tip Number 2
Stay updated on global travel news and risk alerts. Being knowledgeable about current events and how they affect travel can demonstrate your proactive approach and commitment to client safety during emergencies.
✨Tip Number 3
Practice your problem-solving skills in high-pressure scenarios. You might want to role-play emergency travel situations with friends or colleagues to showcase your ability to think quickly and provide solutions under stress.
✨Tip Number 4
Highlight your flexibility and team-oriented mindset during conversations. Since this role requires working outside standard hours, showing that you are adaptable and can collaborate effectively with others will make you a strong candidate.
We think you need these skills to ace Out of Hours Business Travel Consultant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in business travel and emergency travel support. Include specific examples of how you've provided exceptional service in high-pressure situations.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for problem-solving and customer service. Mention your familiarity with travel booking systems like Sabre and Amadeus, and how you can contribute to the team.
Highlight Relevant Skills: Emphasize your knowledge of global travel destinations, airfares, and industry best practices. Make sure to mention your flexible mindset and ability to think outside the box.
Proofread Your Application: Before submitting, carefully proofread your application for any errors or typos. A polished application reflects your attention to detail, which is crucial for this role.
How to prepare for a job interview at Rockpool Recruitment LTD
✨Showcase Your Problem-Solving Skills
Be prepared to discuss specific examples where you've successfully resolved travel-related issues under pressure. Highlight your ability to think quickly and creatively, as this role requires a proactive approach to problem-solving.
✨Demonstrate Your Knowledge of Travel Systems
Familiarize yourself with the travel booking systems mentioned in the job description, particularly Sabre and Amadeus. Be ready to explain how you've used these tools in past roles to enhance efficiency and client satisfaction.
✨Highlight Your Attention to Detail
Since this position involves managing client requests and ensuring compliance with protocols, emphasize your meticulous nature. Share examples that illustrate your attention to detail, especially in high-stakes situations.
✨Prepare for Shift Work Discussion
Understand the demands of working outside standard office hours and be ready to discuss your flexibility and willingness to adapt to a rotating shift schedule. This shows your commitment to the role and readiness to meet client needs at all times.
