Senior Construction Project Manager

The Company

Dynamic Resources has been the trusted provider of retail services for many of the biggest brands in the world. We specialise in the site survey and installation of store fixtures, graphics & visual campaigns and full store construction. We also offer preventative and reactive maintenance services along with logistics, warehousing and training facilities. Every year we complete over 8500 projects around the globe, working for many of the world’s leading retail brands, technology companies, fixture manufacturers and graphic suppliers. We have 6 offices around the globe: Dublin, London, Tokyo, New York, Atlanta, and Portland.

Role Summary

To oversee, plan and manage the delivery of a variety of global construction projects, ensuring they are delivered on time, to the required quality and within cost parameters that achieve the required profit margins. Accountable for regular and accurate reporting. To lead, motivate and grow the team whilst proactively developing and improving the working procedures within the company through various initiatives and continued innovation. To act as the key point of contact to clients, continuously seeking new work opportunities whilst upselling and re-selling to existing clients.

Key Duties and Responsibilities

• Lead, inspire and develop a team with the required skills and experience to support workload
• Accountable for the management of projects and programmes, including on site project teams, establishing project requirements, allocating resources to co-ordinate projects through their full lifecycle (occasional out of hours work may be required in line with project needs)
• Responsible and accountable for the overall training of the project team
• Manage client relationships and oversee project issues and complaint management and intervene where appropriate, acting as point of escalation
• Continuously seek to drive business with new and existing clients
• Have oversight of vendor base, maintain and seek new relationships, identify supply chain weaknesses and act as escalation point
• Accountable for managing KPI data for both clients and contractors
• Accountable for the creation and management of project documentation (e.g. letters of appointment, proposals, scope of works, contracts, programmes, minutes of meetings, drawings, H&S records, RAMS, and statements of completion)
• Oversee the project team to ensure administrative tasks are completed in a timely manner, to the desired quality & timelines
• Accountable for the quotation / tender process, budget monitoring and control and for margins on all projects
• Proactively develop and improve the working procedures within the company

Skills, Behaviours & Experience

People skills

• Able to motivate, delegate and communicate with a team to create a positive working environment and keep high performance levels
• Able to listen, evaluate, and provide constructive feedback to team and colleagues
• Possesses excellent negotiation skills with experience of conflict management
• Able to provide support, coaching and development to your team
• Able to give clear direction, make decisions and manage resource levels and workload
• Able to manage performance, resolve conflict and complete other line manager admin duties
• Able to lead the appraisal process, providing clear and measurable goals & objectives to your team, both short and long term
• Possesses excellent written and verbal communication skills; adept at client/third-party interaction across a global network

Business and operational behaviours

• Possesses strong and demonstrable organisational & time-management skills
• Adaptable and flexible; able to manage multiple tasks/projects simultaneously within a fast-paced retail environment
• Energetic and proactive; able to grasp new ideas
• Possesses an enthusiastic attitude and a continuous improvement approach to work
• A brand ambassador that always represents the business in a professional manner
• Disciplined, hardworking and resilient; able to perform effectively under pressure
• Demonstrates commercial acumen in everyday transactions
• Where required will be able to cover out of hours projects
• Able to lead by example, make decisions & resolve problems efficiently
• Able to plan for the future and to translate corporate vision into functional and individual goals

IT & Systems

• Expert MS Office 365 skills (Word, Excel, PowerPoint, Outlook)
• Adobe PDF
• Mac OS and iOS platforms
• MS collaboration tools (Teams, SharePoint, OneDrive)
• MS Project, an advantage
• CAD software, an advantage

Education, Qualifications & Experience

• Experience of managing project and multi-disciplinary teams
• Background in Construction, Project Management, Architecture / Design, Engineering or Quantity Surveying, an advantage
• Experience working in or for retail brands, a distinct advantage
• Fluency in English and at least one other language, a distinct advantage
• Expert in reading, understanding and annotating architectural and technical drawings
• Well-versed in H&S regulations
• H&S training / Certification (e.g. CSCS), an advantage
• Demonstrable experience in using/developing online tools for PM management
• Experience of managing contractors/suppliers both on and off site
• Experience of procurement and budgeting
• ARB / RIBA / APM / RICS membership, an advantage

This job description is not exhaustive and may be added to or changed to from time to time following discussion and consultation with the post holder and line manager.