At a Glance
- Tasks: Lead a dynamic team in delivering top-notch health and safety services.
- Company: Join an award-winning organization focused on health and safety excellence.
- Benefits: Enjoy a fast-paced, collaborative environment with growth opportunities.
- Why this job: Make a real impact while developing your leadership skills in a supportive setting.
- Qualifications: Strong knowledge of Irish health and safety legislation and proven leadership skills required.
- Other info: This role offers unlimited opportunities for career progression!
Are you a dynamic leader with a passion for health and safety? Ready to take your career to the next level and make a real impact in a fast-paced, award-winning environment? We are searching for an experienced Health and Safety Advice Team Leader to drive excellence, inspire a high-performing team, and deliver outstanding service that fosters client retention and business growth. If you're looking to lead a team in a role where no two days are the same, this is your opportunity to shine! Day to Day Lead and develop a proactive, client-focused team, ensuring high-quality service and client satisfaction. Act as a point of escalation for technical health and safety queries, coaching advisors as needed. Keep the team updated on the latest products and services, driving engagement and referrals. Deliver training to both new and existing team members in line with the companies learning and development framework. Conduct quality assessments, coaching sessions, and live listening reviews to maintain high standards in client interactions. Prepare weekly and monthly reports, manage departmental rotas, and oversee workforce planning for the Health and Safety Advisory Team. Resolve client service issues efficiently, ensuring timely and satisfactory conclusions. Lead training sessions, presenting health and safety topics to clients and non-clients via video conference or in person. Liaise with external enforcement agencies on behalf of clients, as required. Provide detailed health and safety guidance and technical support to clients. Contribute to writing guidance notes, standard phrases, and checklists. Support departmental projects, ensuring smooth communication and implementation. Conduct formal meetings as per company policies when necessary. You? Strong knowledge of Irish health and safety legislation. Proven leadership skills with the ability to motivate and support a high-performing team. A proactive and adaptable approach in a fast-paced contact centre environment. Excellent interpersonal and communication skills, with the ability to resolve client issues effectively. Strong organisational and time-management skills, with the ability to handle multiple priorities. Technical expertise in health and safety, combined with exceptional customer service skills. A solutions-focused attitude, particularly when working under pressure. Why? This is a fantastic opportunity to join a multi-award-winning organisation where you'll be exposed to a variety of health and safety issues across different sectors in a leadership capacity. The office environment is fast-paced and collaborative, with a management team that works closely together to achieve business goals. If you're ambitious, focused, and have a passion for leadership in health and safety, this role offers unlimited opportunities for growth and career progression! If you are ready to take the next step in your career and make a significant impact, apply today to join a thriving and forward-thinking team! 49021CC INDIRE
Health and Safety Manager employer: The Portfolio Group
Contact Detail:
The Portfolio Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Health and Safety Manager
✨Tip Number 1
Familiarize yourself with the latest Irish health and safety legislation. This knowledge will not only help you in interviews but also demonstrate your commitment to staying updated in a fast-paced environment.
✨Tip Number 2
Showcase your leadership experience by preparing examples of how you've motivated and developed teams in previous roles. Highlight specific instances where your guidance led to improved performance or client satisfaction.
✨Tip Number 3
Practice your communication skills, especially in resolving client issues. Be ready to discuss how you've effectively handled challenging situations and maintained high standards of service.
✨Tip Number 4
Research the company’s recent projects and initiatives in health and safety. Being knowledgeable about their work will allow you to engage in meaningful conversations during the interview and show your genuine interest in the role.
We think you need these skills to ace Health and Safety Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your leadership experience and knowledge of Irish health and safety legislation. Use specific examples that demonstrate your ability to motivate a team and resolve client issues effectively.
Craft a Compelling Cover Letter: In your cover letter, express your passion for health and safety and your proactive approach in a fast-paced environment. Mention how your skills align with the company's goals and how you can contribute to their success.
Showcase Relevant Experience: When detailing your work history, focus on roles where you led teams or managed health and safety projects. Highlight any training sessions you've conducted and your experience liaising with external agencies.
Prepare for Interviews: If invited for an interview, be ready to discuss your approach to client service issues and how you maintain high standards in team performance. Prepare examples of how you've successfully handled multiple priorities in previous roles.
How to prepare for a job interview at The Portfolio Group
✨Show Your Leadership Skills
Be prepared to discuss your previous leadership experiences. Highlight specific examples where you motivated your team and drove results, especially in a health and safety context.
✨Demonstrate Your Knowledge of Legislation
Brush up on Irish health and safety legislation before the interview. Be ready to answer questions about how you have applied this knowledge in past roles and how it can benefit the company.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving skills. Think of situations where you resolved client issues or improved team performance, and be ready to share these stories.
✨Emphasize Your Communication Skills
Since the role involves liaising with clients and external agencies, showcase your excellent interpersonal and communication skills. Provide examples of how you've effectively communicated complex information in the past.