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- Tasks: Manage and optimize eBay and Amazon sites for a leading retail company.
- Company: Join a top retail and clothing company based in Kings Norton.
- Benefits: Enjoy 28 days holiday, free parking, pension, and staff discounts.
- Why this job: Boost revenue while delivering exceptional customer service in a dynamic environment.
- Qualifications: Experience in retail, knowledge of eBay/Amazon, and eCommerce management systems required.
- Other info: Full-time role with a salary around £32,000, working hours from 9am to 5:30pm.
InstaStaff are currently supporting a leading retail and clothing company, based in Kings Norton, with the recruitment of their new Product Manager. You will be managing their eBay and Amazon sites and will be a specialist in this area. Your role will be to manage and optimize the online marketplace presence while delivering exceptional customer service. This is a full-time, permanent position aimed at boosting revenue across our eBay and Amazon through product listings, up selling and customer services. The duties of the Product Manager will include: Manage the companies eBay and Amazon accounts Create, optimize, and manage product listings on popular online marketplaces Monitor sales performance and implement strategies to maximize revenue Respond professionally to customer enquiries, reviews, and feedback Monitor market trends across both platforms Handle customer phone calls and emails with professionalism and care Address enquiries and resolve issues promptly across all communication channels Ensure a positive customer experience at every touchpoint Take high-quality product photos and edit them for use in listings Create visually appealing and accurate product images using tools such as Adobe Photoshop Analyse sales data and provide actionable insights to support growth. Monitor and optimize advertising campaigns to maximize ROI. Conduct market research and track competitor performance to stay ahead of trends The ideal Product Manager will have: Experience in a similar role Knowledge of the retail and clothing industry Knowledge of eBay and Amazon platforms Experience of managing product listings on online marketplaces Experience using Linnworks or similar eCommerce management systems The salary for the Product Manager will be circa £32,000 depending on experience. The hours of work for the Product Manager are 9am – 5.30pm Benefits include 28 days holiday including the bank holidays, free carparking, pension and staff discount
Product Manager eBay and Amazon employer: InstaStaff
Contact Detail:
InstaStaff Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Product Manager eBay and Amazon
✨Tip Number 1
Familiarize yourself with the eBay and Amazon platforms. Understanding their specific features, algorithms, and best practices will give you a significant edge in managing product listings effectively.
✨Tip Number 2
Stay updated on market trends and competitor performance. Regularly researching your competitors can help you identify opportunities for optimization and innovation in your product listings.
✨Tip Number 3
Enhance your customer service skills. Since responding to customer inquiries and feedback is crucial, practicing professional communication and problem-solving techniques will prepare you for this role.
✨Tip Number 4
Get comfortable with data analysis tools. Being able to analyze sales data and derive actionable insights is key to maximizing revenue, so familiarize yourself with relevant software and analytics methods.
We think you need these skills to ace Product Manager eBay and Amazon
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the Product Manager position. Highlight key responsibilities and required skills, such as experience with eBay and Amazon platforms, to tailor your application accordingly.
Tailor Your CV: Customize your CV to emphasize relevant experience in managing online marketplaces, particularly eBay and Amazon. Include specific examples of how you've optimized product listings or improved customer service in previous roles.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the retail and clothing industry. Mention your familiarity with eCommerce management systems like Linnworks and how you can contribute to boosting revenue through effective product management.
Highlight Customer Service Skills: Since the role emphasizes exceptional customer service, provide examples in your application of how you've successfully handled customer inquiries and resolved issues in a professional manner.
How to prepare for a job interview at InstaStaff
✨Show Your Expertise in eBay and Amazon
Make sure to highlight your experience with managing eBay and Amazon accounts. Be prepared to discuss specific strategies you've implemented in the past to optimize product listings and boost sales.
✨Demonstrate Customer Service Skills
Since exceptional customer service is a key part of the role, be ready to share examples of how you've handled customer inquiries and resolved issues effectively in previous positions.
✨Discuss Market Trends and Competitor Analysis
Research current market trends related to retail and clothing on eBay and Amazon. Be prepared to discuss how you would monitor these trends and apply insights to improve performance.
✨Prepare for Technical Questions
Familiarize yourself with tools like Adobe Photoshop and Linnworks. Be ready to explain how you've used these tools to create product images and manage eCommerce operations in your previous roles.
